Why do I get a program error when trying to save a file

I've loaded and reinstalled photoshop elements 3 times. I can not save any files. all i get is cannot save file do to program error message'
this is a brand new product with a program error and they want me to pay them to fix there problem. it ain't right.

which version of Photoshop Elements are you using? Also, do tell us about the flavour of Operating System you are using and the format in which you are trying to save your file.
You can also try saving your file to a different location( e.g. desktop) to check if your computer has any permission issues

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