Why do I get a Trial has expired pop up?

Hi bonovoxu2,
Along with the trial expired prompt do you see any option to license this software, if yes then click on it and sign in with your Adobe Id to activate the subscription.
Regards,
Romit Sinha

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My trial version lasted only 1 hour. When I try to edit a photo I get a "Trial has expired message"

My trial version lasted
only about 1 hour. When I try to edit a
photo I get a message "Your Trial has expired" and it asks for my license key. How do I get 30 days of trial?

I changed some dates on some photos.
I think that is when my Trial expired. I deleted Photoshop Elements 8 and reloaded it. My trial was still expired. I have since purchased the product. Thanks for your help.

Your trial has expired, I have a monthly subscription but photoshop is asking for a key, what gives?

I have a valid monthly subscription to photoshop/Lightroom.
I keep getting this message when launching photoshop cc. Lightroom works fine.
I uninstalled everything via the adobe uninstaller, I ran the adobe cc cleaner and rebooted.
I then reinstalled adobe create cloud and installed both lightroom and photoshop AFTER signing in, they were both installed from the creative cloud menu. It says my programs are both up to date, yet when I launch Photoshop I get the trial has expired page, I click "License this software" sign in with my valid adobe ID email, hit "sign in" and it keeps prompting for a license key. I was NEVER given a license key so what gives?
What is going on.....I'm getting very frustrated with this software, was working fine, have been using it for months now.
OS: Mac OSX 10.9.2
Please help......
Thanks
Ryan

There are no billing issues, I have checked it.
Adobe CC does not require serial number, to install & activate it, please go to www.creative.adobe.com .Download, install & activate it from there.
Please let me know if it is asking for serial number when you are trying to activate the CC.
Do refer to: http://forums.adobe.com/message/6288501
In that case, you can follow http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html.
Regards
Rajshree

"Acrobat XI Pro Trial has expired" Error Message

I subscribe to Creative Cloud and have Acrobat XI Pro, among other programs, on a monthly subscription.
Today I got an error message "Acrobat XI Trial has expired" when I tried to open a pdf document, and also when I tried to open the program through a shortcut on my desktop.
I was able to use Photoshop today.
What's going on with Acrobat XI Pro?

Hi BettyDabney,
Open the CC App
If applicable, let CC aPP complete any automatic updates and log out of it.
Sign in with your Adobe ID.
Open the Acrobat CC application .
The prompt that you get for "trial has expired" also has an icon of "license this software" at the bottom left hand corner.
Please click on it & sign in, the trial be converted to subscription. Please try this & let us know if it worked for you.
Regards,
Rajshree

Trial has ended - purchased plan - cannot open PS keeps saying 'trial has expired'

My PS trial ended so I decided to purchase the creative cloud photo plan. After completing the purchase I tried to open the application, but when I do, I just get a "trial has expired" page with links to "join now" or "license the software".
I have tried uninstalling and installing the app but I still get this page.

uninstall your ps trial.
clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
then download the cc desktop app and install your subscription ps, Creative Cloud Help | Creative Cloud for desktop

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired

I purchased adobe acrobat but every time I try to open it I get a message saying trial has expired.
Acrobate downloaded successfully. no problem there. but it won't open. only gives me the error message that trial has expired and do I want to buy it. i already bought it so... i'm stuck. I have tried shutting everything down and starting again (twice) still the same error. tried re-downloading. no help. any ideas?

Is it giving you any option to sign in or license this software. If yes click on sign in/License this software to proceed further and activate it. If it is perpetual license activate by entering your serial key and signing in and if it is a subscription then just sign in with your Adobe it an dit will get activated.

Can't get rid of "Master Collection Trial. Your trial has expired."

Can't get rid of "Master Collection Trial. Your trial has expired." I have Adobe Pro and can't use it because I tried the Master Collection Trial. Please help.

Have you purchased Master Collection? If so please click on the License this Software button and enter your Adobe ID and serial number to enable the software.

Adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as i

adobe CS6 master Collection disks purchased with serial Nos and used for 18months ok but now I get told "Your Trial has expired" I was never aware it was a trial? purchase was from reseller slim.nl Adobe ID registers serial No but it is now described as invalid. What is going on?

Issues related to serial numbers and registration can never be handled on a public forum as this one is.
Please either call Customer Service for your region, or use web chat (link below). When using the link below, enter a product name and an issue. Ignore the provided links, and choose something like "Still have a problem?" and you'll get a link to web chat:
Contact Customer Care

Keep getting message that trial has expired, but I have a subscription

I cannot access AI. I keep getting a message that my trial has expired, but I have a subscription to creative cloud. I tried to uninstall AI , but then the Adobe Manager states that the app is still installed. What can I do

Hi awoermke,
Considering the fact that
1.The CC payment has transacted completely
2. You have 20or100gb of space (CC Individual/CC Team), you can check it by clicking on the "inverted triangle" beside the logo when you sign in to www.creative.adobe.com. This space allocation indicates that you have subscripton not trial(2gb).
Then:
Please check for the language in which you have purchased CC.
Say for example you have purchased CC for International English & International English wasn't selected when you installed that can also be an explanation for the product running in trial mode. We have this document on the issue.
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.htm l
In case the language is fine, then
log out & log back in of the CC Desktop App as it will update CC,
Launch any product, click on the option of "license this software" Sign in, CC should be activated.
Hope it works.
Regards,
Rajshree

Can't seem to get pass the trial has expired page even though I bought a plan.

I'm using a macbook. I bought the complete student and teachers package plan, but I don't seem to get pass the trial has expired join now page. Every time I install a software from my creative cloud I get the trial version of the software and for some, it tells me that trial is expired and it gives me two options, one to Join Now (which I've already done; I have a plan) and the other is to license the software, and since I registered online, I don't have a serial number so I don't know from where can I redeem the code. I tried everything, from uninstalling and reinstalling the softwares, to signing in from both the creative cloud software and the online website. I just don't know what more can I do. I bought this plan last night, and I need the softwares urgently.

Please try below steps
Launch any Creative Cloud product and click on License this software, Then choose Not my Adobe ID and sign in
If it is still asking for serial number, then check your hosts file entries once
Open below link and refer step 3
Sign in, activation, or connection errors | CS5.5 and later

I just tried to open an indesign project and was told my trial has expired. why is this i need to open this project NOW !!!! also i noticed you're offering creative cloud for 29.99 us, i'm paying 45.00 canadian, why is this?

i just tried to open an indesign project and was told my trial has expired. why is this i need to open this project NOW !!!! also i noticed you're offering creative cloud for 29.99 us, i'm paying 45.00 canadian, why is this?

Heathervillistus if your membership is not able to be validated then it is due to a connection error between the computer and our activation servers. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to solve the connection error.
If you have questions regarding the pricing of your plan then please contact our support team directly at Contact Customer Care.

I keep getting Trial has Expired even though I have Muse. WHAT DO I DO???

I keep getting Trial has Expired even though I have Muse. I click on the product and it goes to Trial Has Expired - - WHAT DO I DO???

Hello
Please contact Muse Support team here:- http://helpx.adobe.com/contact.html?product=muse.
Select product as "Adobe Muse" and then click on "I still need help" to contact support team via live chat and we will further help you with the activation issue.
Regards,
Prateek

I have paid up for a Teachers account and am unable to install any program. I keep getting directed to your 'Trial has expired'.

I have paid up for a Teachers account and am unable to install any program. I keep getting directed to your 'Trial has expired'.

Hi Pamela,
You can follow the article: Activation & deactivation help which might be helpful for your activation issue.
Please let us know if it works or if you still face any issue.
Thanks,
Ratandeep Arora

I just bought the cretive cloud. For 20 euros per month, and when I dowloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

I just bought the creative cloud. For 20 euros per month, and when I downloaded Illustrator it tells me that the trial has expired and gives me the option to buy. Why?

Hi Florencia33,
Please check if you are signed into the Creative cloud with the correct email ID under which you have subscribed.
Please refer to the steps as mentioned in the help document:
Sign out, Sign in | Creative Cloud Desktop app
Regards,
Sheena

Creative Cloud subscription, "your trial has expired."

I have been a Creative Cloud subscriber for more than a year, yet each time I start up an application I am told, "your trial has expired." Each time for each application it seems I must "click license this software" and then go through the log in process before I go to work.
Why? This is really frustrating!

guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
guywclinch wrote:
Eshant_Jinda,
The problem above came back for the past two months (seems like after the monthly renewal kicks in). I also keep getting a notification in my Windows Action Center that says, "Complete your Adobe ID profile and register your products." I've gone over my registration info comprehensively. I don't see any information missing.
Each time it is, I've got an idea. I want to turn it into something and I have to deal with this BS yet again. This may seem like minor irritation, but it speaks to me that Adobe doesn't value me as a customer.
I'l appreciate any help you can give. Thank you.
- Guy
And here we go again. Except today we are stuck in an endless loop as the validation screen keeps appearing for 20 seconds and then going away.

Why do I get a Trial has expired pop up?

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