Why do I get an error message that says "Your Apple ID is not eligible to purchase gift certificates?"
I am trying to purchase a printable gift certificate from iTunes, and I keep getting an error message that says, "Your Apple ID is not eligible to purchase gift certificates." You can purchase gift cards from retail locations. I can't do this because I live overseas. I've tried deleting and re-adding my credit card information, and I've submitted a support ticket to ask for help. I see from my Google search that this is not an uncommon error message to have, but I can't find a solution!
No, I am a US citizen living overseas, but I am going through a VPN and I am using a US-based credit card. I have no problem purchasing apps, just purchasing gift certificates. I'm going to try gifting the app to the person I am purchasing for until Apple straightens this out for me.
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Why am i getting a message that says my apple id is not eligible to purchase gift cards?
when i try to buy a gift card online thru itunes i get a message that sayd my apple id is not eligible to purchase gift cards? whats going on......
Soto wrote:
seems like a call to apple is needed, sorry I couldn't help.
Itunes has no telephone support, so you cannnot call them.
To contact them click Support at the top of this page, then click the link under Contact Us. -
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HT204053 Why does it say my apple ID is not eligible to purchase gift certificates
Why does it say my apple ID is not eligible to purchase gift certificates
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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mike frischenmeyer
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I was not complete clear.
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No, I am a US citizen living overseas, but I am going through a VPN and I am using a US-based credit card. I have no problem purchasing apps, just purchasing gift certificates. I'm going to try gifting the app to the person I am purchasing for until Apple straightens this out for me.
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I am living in Iran...I have made an apple ID about 10 months ago to use free Apps available in ITunes and Application Store...But I always get a message which says your Apple ID does not exist in iTunes and Application Store...Please guide me how to use iTunes and Application Store for downloading free Apps and music...
It sounds like you haven't yet setup iCloud with that account and you need to do that on a Mac or iOS device. Once setup, you can enable iCloud on a PC, but it needs to be setup first.
See Creating an iCloud account: Frequently Asked Questions
Which says in part:
You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
ivan -
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