Why do I get an error message when I put in my redemption code?
Maryland Institute College of Art and Design allows their students to download a yearly subscription to Adobe Creative Suite using an intermediary website mica.onthehub.com. Following the instructions I obtained my new redemption code and was directed to https://creative.adobe.com/educard to renew my subscription. However, every time I try to enter my password I get an error message with the following: "We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support." I've tried multiple times but the issue doesn't seem to be resolved. I'd greatly appreciate some help.
Thank you for your help so far.
I went through the process of activating this redemption code with a support technician from my university, and they weren't able to activate this code either. This technician has activated many licenses on campus and has never seen error messages like this.
Additionally, the form's error even states that this is due to a problem on Adobe's end of things. This is the redemption code that was supplied by the OnTheHub people, and it's not working. Why is that?
Additionally, when I log into my Adobe account and look at what's listed under my "Products and Plans", it said something along the lines of "We can't display all of your plans at this time." Perhaps this is related to why I'm unable to activate this license?
Similar Messages
-
Why am I getting an error message when trying to use a template?
Why am I getting an error message when trying to use a Pages template?
You are getting an error message because there is an error.
Knowing wht version of Pages you are using, what template you are attempting to open, and what error message Pages is sending you might help determine why you are getting that specific rror message. Without those, the first sentence above i pretty much all that can be said with any assurance.
Regards,
Barry -
My iPhone 5 charger stopped working. It's under warranty and I want to send it back. How do I initiate that process? The website keeps sending me in circles. I'm getting an error message when I put in my serial number. Why is this so difficult?
If posible you will find visiting a store by far the simplest way of getting a solution
Which Country
are you in ?
Have you checked the lightning socket on iPhone doesn't have lint or fluff in it
solves majority of such issues -
I went through the forums and made sure that any blocks or copywrites weren't triggered by the file, it's clean and can be opened using a media player and other video editing software like windows MovieMaker. I keep getting "The importer reported a generic error" message and have no idea how to proceed. Can someone please help?
Re: Why do I get "generic error" message when trying to upload a self-created, 1hr .wmv file?
This ARTICLE starts with a checklist on setting up a computer to run PrE best, then goes into a series of links for tuning up one's computer and OS, and then links on troubleshooting.
There is also a link on posting all necessary info, to help others help you.
Without knowing much more about your system, it is impossible to say much beyond that WMV's are tough assests to work with, requiring a lot of CPU horsepower.
Good luck,
Hunt -
Why do I get an error message when I try to sync my IPAD with ITunes? Message reads Cannot be used because Apple Mobile Device Service has not been started.
AMDS for Windows
http://support.apple.com/kb/TS1567 -
Why do I get this error message when I open Organizer in Photoshop Elements 11 "Elements Organizer has stopped working"? My only option is to Close Program so I am effectively locked out of my photo catalogue. I have tried reinstalling the program but it made no difference to the error message.
Could someone help please? StephHi,
Please give a try to Photoshop Elements (PSE) knowledge base. steps mentioned on this and see if it works.
Regards
Kishan -
Why am I getting syntax error messages when sending emails thru MS Office:MAC 2011?
Why am I getting suntax error messages when sending emails thru my outlook on my MacPro?
What are the exact and complete error messages?
-
Why am I getting this error message when I try to import? "The following files were not imported because they could not be read. (645)" I can see them
Is was working this morning!Depends on your operating system
Go to google, try typing in
Change permissions Windows
or
Change permissions Mac -
GetLastError: 1392 - why do I get this error message when I try to uninstall Acrobat XI Pro?
Hi uckldag,
Please try uninstalling using Acrobat Cleaner tool ( Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs ) and check.
Regards,
Rave -
Why am I getting an error message when I want to watch a Youtube video?
Hi
I'm wonderying why am I getting an error message when I want to watch a Youtube video?I've been getting the same error message for the last 3 days. Something is wrong with YouTube itself.
-
Why do I get an error message when attempting to download music into a project in Ellements 13?
cornman30
What computer operating system?
And, where is the music coming from, iTunes? If so, that is a known problem with Premiere Elements (just about any version).
The answer has been to convert the iTunes music to the wav version in iTunes.
The following is the iTunes' document how to.
iTunes: How to convert a song to a different file format - Apple Support
Any questions, please do not hesitate to ask.
If other than above, please supply more details to help us help you.
Thank you.
ATR -
HT2731 why do i get an error message when entering my credit card information?
why do i get an error message when entering accurate credit card information?
If you would like help from these forums then saying what the error message is would be useful.
The card is registered to exactly the same name and address as you have on your iTunes account ? And it was issued by a bank in the country where you and your iTunes account are ? -
Why do i get an error message when i try to transfer photos from my pc to my ipad
why do i get an error message when i try to transfer photos from my pc to my ipad
Don't know why, what exactly is the error message?
-
Why do I get an error message when i try to sync my i phone4 with i tunes.
Why do I get an error message when i try to sync my i phone4 with i tunes.
Try here. iTunes: Specific update-and-restore error messages and advanced troubleshooting
-
Im getting an error message when i put my iphone into the bose doc it says this
im getting an error message when i put my iphone into the bose doc it says this accessory is not optimized for the iPhone
Contact Bose Support.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
Maybe you are looking for
-
Voice Memos - visually low decibel level
Hi all, I just bought a brand new iPhone 5s (coming with iOS 7.0.2) and I'm overall very happy with it. But when I opened the Voice Memos app and tried to record something I got a little bit worried that my mics might not be working properly or hopef
-
i am having a problem establishing my testing server so that I can develop asp or asp.net pages in DW MX 2004 on a VISTA client. I would be most appreciative if someone might be able to help me out with this. Here are my settings in the SITE DEFINITI
-
Event : changing purchase order's type in transaction ME21N
Hi all, I am looking for a user exit or an enhencement to set some abap code when a purchase order's type is changed by the user in transaction ME21N. Thanks. Regards,
-
IPod Problem, Need HELP!
Hi all... I just got a new ipod, i loaded all my songs on and i was on a bus listening to music, next think i know it froze. I did the reset on it middle button + menu and it came up with "use itunes to restore" So i go to plug it in my computer and
-
Getting my friend setup on ichat
My friend is trying to connect with her Mom via iChat AV and unfortunately, I am not an expert in this application by any stretch. I've been doing a lot of reading here and in other places about ports, firewalls, bandwidth limits, etc but we haven't