Why do I get an error message when opening Itunes on both my computers?
Error message reads "the program can't start because MSVCR80.dll is missing from computer. Try reinstalling thr program...
The "program" is not given. I assume Itunes, and reinstalled but same message appears. The same issue happens with my laptop as well as desktop.
fyi, labeled "Windows error 126"
Hello there, gordyl.
The following Knowledge Base article addresses the issue you're describing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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