Why do I get an error whenever I try to purchase a song.

Currently, whenever I try to download a song, after putting my password in, the responding error I get is "FieldName: null. java.lang.Exception". I've tried brute forcing my way through it, eventually resetting my password, but, even after updating my password, the problem still exists.
Is there anything that I can do from my end, or, do all the solutions available to me require waiting for a new version of iTunes?

See if the answer from Dave Sawyer solves this issue for you on the following link.
http://discussions.apple.com/thread.jspa?messageID=4761941&#4761941

Similar Messages

  • HT1491 I get an error whenever I try to purchase within an app

    Whenever I try to make any purchase within an application I get an error message however it allows me to download music. Confused...

    You know... it really might be helpful if you told us what the error was...

  • I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes

    I had to install a new hard drive on my macbook air and now I am getting unkown error whenever I try to login to itunes. Apple support suggested I reset my password so I did that and still the problem is occuring. Itunes and the app store are working normally on my ipad and iphone. Does anyone know what the problem is. The new disk was installed in France coz I am on holiday there. could there be something I need to change in my settings? I need help urgently as I am trying to finish an assignment and need to be able to access and download from icloud.

    Hi Stacey,
    Thanks for visiting Apple Support Communities.
    You may find the tips in this article helpful with resolving the error you're seeing:
    iTunes Store: "An unknown error occurred (-9808)"
    http://support.apple.com/kb/TS2753
    Best,
    Jeremy

  • "Unable to connect to server"  I have wifi connection but I'm getting this error when I try to purchase an app. Why?

    "Unable to connect to server"  I have wifi connection but I'm getting this error when I try to purchase an app. Why? If anyone knows can you please help me thank you in advance. :-(

    Can you load a webpage in Safari with that wifi connection? If so then it's a problem with the iTunes Store app connection. If not then your wifi isn't fully functional and you need to troubleshoot that first.

  • I'm trying to extract audio files from my OLYMPUS Digital Voice Recorder VN-6200PC I am getting this error whenever I try to play its file type on my MacBook Pro,"The document "VN622195.WMA" could not be opened. The movie's file format isn't recognized."

    I'm trying to extract audio files from my OLYMPUS Digital Voice Recorder VN-6200PC
    I am getting this error whenever I try to play its file type on my MacBook Pro,"The document “VN622195.WMA” could not be opened. The movie's file format isn't recognized."

    The mac has no native way to read .wma files (these are Windows Media Audio files).  Do a search on the internet for playing wma files on a mac.  You will find several links to solution (one is to use flip4mac).

  • Why do I get unknown error when I try to add to my iCloud storage

    Why do I get unknown error when I try and add storage to iCloud account ? I have funds in account but I do not have a credit card # on file.

    This didn't solve it for me. Card details already there, and iTunes purchases working fine.
    But just to be sure I' have re-entered and resaved my card info and checked, re-entered and re-checked my appleID info.
    Still not working.
    Anyone got any other suggestions?

  • I keep getting an error message when I am purchasing a song from itunes

    Why do i keep getting a error message when i am purchasing a song & the song does not download but i do get charged for it???

    Hard to say as you make no mention of what the message says.

  • Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? :(

    Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? I have all of billing info up to date, changed my password etc etc and still get an "unknown error" message. Help!

    - Try a reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Store and sign out and then sign back in.

  • Why do I get this error when I try to install Reader XI in Windows 8.1?

    "Error 1303.  The installer has insufficient privileges to access this directory: C:\Program Files (X86)\Adobe\Reader 11.0\Reader.  The installation cannot continue.  Log on as an administrator or contact your system administrator."
    This is my personal home computer.  I have no administrator to contact.  I have gone through all the trouble-shooting suggestions provided by Adobe but I still get this message trying to download Reader XI or X.  I previously had Reader on this computer but it started failing so I uninstalled it and now I'm trying to re-install it.  My antivirus system is Webroot SecureAnywhere and it says there are no problems with my computer.  I'm using a 6 month old Dell computer and System Mechanic also says there are no problems with my computer.
    Any suggestions will be appreciated.

    I have the exact same problems as reported by Vector at the start of this thread.  Running Windows 8, Reader stopped responding, so I uninstalled and tried to reinstall XI, I get Error 1303, with the issue being permissions on that same directory (x86\Adobe\Reader 11.0\Reader).  If I open Explorer and try to navigate to that folder, I see it there under the Reader 11.0 folder, but if I double-click I cannot even open it, I get an "is not accessible.  Access is denied" error.  I checked the Security settings on the Reader 11.0 folder, SYSTEM, Administrators, Users, and TrustedInstaller all have Full Control.  When I go into Advanced and check the box for "Replace all child permission entries with inheritable permission entries from this object" and click Apply, I get an error for the \Reader folder (Failed to enumerate objects in the container.  Access is denied").  I tried deleting the Adobe folder on down, hoping I could just start fresh with the re-install,  but it does not allow me to.  Completely stuck.  Any ideas?

  • Why am I getting an error when I try to update my Airport software?

    I'm trying to update my using Airport Utility software and I get the error that it can not find the airport.msi file? I've looked for the file on my PC and on the original install disk and can't find it? What am I doing wrong or is this an Apple issue?

    Hello,
    I can't uninstall it, can't repair it, can't even down load from the apple site the latest version and install without it looking for this apple.msi. I tried to update the firmware, and now the Airport Utility will not even work!
    Very frustrating. I am connected to the Internet via it. But this still doesn't make sense.

  • Why do I get an error when I try to configure a channel with the tktds7x4 driver?

    I use the TDS754D scope. My complete function call is:
    errStatus = tktds7x4_ConfigureChannel( ScopeHandle, "CH1", 5.0, 2.0, TKTDS7X4_VAL_DC, 1.0, VI_TRUE);
    When I step through it, I see that I get an error on the driver line
    viCheckParm(Ivi_SetAttributeReal64 (vi, channel, TKTDS7X4_ATTR_VERTICAL_RANGE, 0, range), 3, "Range");
    I'm also getting an error with tktds7x4_ConfigureEdgeTriggerSource
    I just downloaded and installed this driver, and it is the first time I have tried to use it. I'm running it in Microsoft Visual C++ 6.0, but it is a C program.

    I hadn't done too much debugging when I wrote the question. All I knew was that I got a timeout error when I used that call. Over the weekend I tracked it down to a problem in the function tktds7x4_InvalidateTriggerAttributes, and specifically, the line
    checkErr( Ivi_GetAttributeViString (vi, VI_NULL, TKTDS7X4_ATTR_INSTR_COMM_TRIGGER_SOURCE, 0, BUFFER_SIZE, triggerSource));
    My scope does not have the 2C option, so there is no communication trigger function. When the driver queries the communication trigger source, the scope apparently does not return anything because it does not understand. I added the lines
    if (!strcmp(triggerSource, channelName))
    checkErr (Ivi_InvalidateAttribute (vi, VI_NULL, TKTDS7X4_ATTR_TRIGGER_LEVEL));
    checkErr(
    Ivi_GetAttributeViInt32(vi, VI_NULL, TKTDS7X4_ATTR_INSTR_OPTIONS, 0, &options));
    if (isOpt2C)
    before that line of code (at line 7360), along with a closing brace before the label "Error:"
    Also, at line 399, I added the following 3 lines:
    { "CH1" , "CH1" },
    { "CH2" , "CH2" },
    { "CH3" , "CH3" },
    { "CH4" , "CH4" },
    even though the comment for triggerSourceStringTableEntries says that it is for non-channel sources only. I am not positive that it was necessary, but I think it was.
    With those changes, the driver now works correctly for me. I have attached my updated driver source code. I am never happy to change a commercial driver, though. If someone were to re-download this driver and re-install it, all my changes would be lost, and the driver would no longer work.
    Attachments:
    tktds7x4.c ‏664 KB

  • The following install step failed: run preupgrade script for AirPortUtility. I have been getting this error whenever I try to do a software update on anything.

    Each time I try to run a software update... I am getting these error messages so I am never able to upate.
    The following install step failed: run preupgrade script for AirPortUtility

    =Pre Upgrade Script Error with iTunes=
    Do a general web search and you will discover there are many answers, none definitive.
    iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X 10.6.8 or Earlier - http://support.apple.com/kb/ht1747
    scarier:
    https://discussions.apple.com/message/10464515#10464515

  • Why do I get an error when I try to apply a theme?

    For some strange reason, the theme that I created, does not want to apply to some of my projects.  I'm working on a work project, and updated my theme as I went along.  It was all fine, until I changed the Object Styles, and suddenly, out of the 7 project files I have, 3 of them wouldn't apply.  It would reach the end of its application (the little blue loading bar) and then would pop up with an error.  See below;
    Like I said, it's only done it for 3 of my projects.  I also have tried applying other themes (the default ones) to the project, and they didn't work either.
    I have already searched the forums and found a question that was the same as this, but regarding Captivate 7.  I tried the solution that was offered there, and it didn't work.  Link to that particular one is below;
    Can't apply a new theme to Captivate 7 projects
    I'd appreciate a bit of help with this, because it's got me completely mind boggled, and it's urgent as well.
    Thanks.

    What was your work flow to save the theme?  I think you are referring to the Blank theme (there are no templates coming with Captivate)?
    Colorful 2015 with Adobe Captivate - Captivate blog
    Theme Colors - Captivate blog
    Both articles talk more about the new Theme Colors feature, but maybe?

  • Getting "Unknown Error" whenever I try to Download from iTunes or App Store

    I first noticed something strange when my phone started randomly asking me to input my Apple ID password. Then my password stopped working on my Apple TV. It prompted me to reset my password, so I did. Now the new password is working on everything (Apple.com, Apple TV) but I am still getting this cryptic message when I try to download music or apps to my iPhone 4S.

    Issue resolved.  I received feedback from my MacRumors forum.  I recently activated my cookies filter on my Cisco router - which I forgotten about.  Deactivating the cookies filter solved the iTunes/App Store download problem. 

  • Why do i get an error when i try to download itunes to my laptop

    Everytime I try to download the itunes app onto my laptop the following error comes up.....
    Runtime error R6034 then state- An application has made an attempt to load the C runtime library incorrectly.
    Error 7 windows error 1114
    Does anyone know what this means and how I can fix it in order to successfuly download itunes

    Runtime error R6034 then state- An application has made an attempt to load the C runtime library incorrectly.
    Error 7 windows error 1114
    With those ones, try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

Maybe you are looking for

  • Hello windows vista/7 bootcamp drivers downloadable?

    I need a windows vista bootcamp dirvers or windows 7 for macbook pro. I will like to say I am currently using tiger again after something happened -.-. I some how was able to create and go in vista from some old partition I had and realized I can pro

  • Using Developer 6 with Unikix

    I need to convert several existing Forms and Reports to access an Informix database via a Unikix api server. The Forms and reports were developed on NT and the Informix db runs on an HP Unix platform. I would welcome feedback from anyone having exper

  • Hr minimaster.

    Hi all, I am new to sap.Can anybody tell what is configuration of hr minimaster and why it is used.I need some document about that. Thanks in advance, Sreekar.

  • Does it cost to use facetime with my ipad in china?

    I am leaving for China in a few days and would like to facetime with my ipad while over there.  Is there a cost to do this if internet is included in my hotel package?  Am I able to do this since I won't have a VPN, maybe?

  • Submiting one Portlet on a page of many

    Is there a way to submit the information in one portlet on a portal page which has multiple portlets. I'm writing the portlet code manually instead of using the tool, and I have been trying to use the procedure call wwpob_page.render_portlet_screen i