Why do i get error 1004 when trying to get ringtone?

why do i get error 1004 when trying to buy song(ringtone) on my iphone

Read this
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Similar Messages

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    why do i get error 1004 when trying to download mountain lion software?

    Read this
    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
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  • Why am i getting error messages when trying to get email, why am i getting error messages when trying to get email

    For the last two evening, my email has not been coming through with Comcast email.  I get error messages like unable to verify user name and password or connection to the server has timed out.  I have done a soft reset, deleted the email account and reinstalled but nothing works.

    I had this same problem happen to me about 3 weeks ago or so. I'm with Rogers in Canada (iPhone 4).
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  • I keep getting error 1004 when trying to download apps

    I keep trying to download new apps and keep getting this error

    Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.
    From here >  iOS: Resolving update and restore alert messages

  • Why do i get error 43 when trying to update iphone3

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    If you back up your device manually before syncing, you can restore it from that backup again. A manual backup does not include the sync process.
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    Configure your security software
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  • Why am i getting error 5002 when trying to redeem a UV movie purchase?

    Why am i getting error 5002 when trying to redeem a UV movie purchase?

    Sharonc21 wrote:
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    The 11222s can sometimes be associated with LSP issues.
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  • I need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a hard drive.

    i need some help. im getting error -69 when trying to sync my ipod. i dont kno what to do. ive tried googling as much info as i can on this subject but i cant seem to find a answer to get me off to a good starting point. i back all my music up on a external hard drive.

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  • I keep getting error DF024 when trying to install Photoshop

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    Ckarpell for information on how to resolve the DF024 error please see Error DF024 installing Creative Cloud products | Mac.

  • HT201210 why is there an error occurring when trying to do a software update ios6 on iphone 4s

    why is there an error occurring when trying to do a software update ios6 on iphone 4s??

    You might find this article helpful: http://support.apple.com/kb/TS3694
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    Keep getting error message when trying to sign in to make a Genius Bar Reservation

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  • I get error message when trying to add key tags

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    You should always backup your iPad before ever doing anything major that coould result in a catastrophic loss is something goes wrong. You can then usually restore from the backup when your iPad has recovered.
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  • Get error message when trying to install windows. need to remort hd. how to

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    Hi and welcome to Discussions,
    have a look at the answers in this thread http://discussions.apple.com/thread.jspa?threadID=1972468&start=0&tstart=0 for an easier way to do this.
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    Message was edited by: Fortuny

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