Why do I get error messages and failed sync's of wma songs?

I'm pulling my freakin hair out.
I have been able to transfer songs burned from cd's to my crackberry (converted in wma format) but have not been able to sync songs purchased from walmart in wma format (windows media player) or songs purchased from I-tunes in their format.  I've got a 8330 curve, the 4.2.1.5. (whatever) latest update with Roxio, a Sandisk 1 gb micro sd card.  The songs have unlimited sync rights and everything from hardware to software seems to be in order. Mass storage device is on and all the card properties are just as the instructions suggest (are they right?)
I've tried copying and pasting from desktop and sending to the usb port and it will copy over but you get about 1.2 seconds of song and it pukes out.
 Either I'm an **bleep** or the phone and the formats are too smart for each other or are in divorce court. This really shouldn't be hard.  WTF?  Do we really have to be .edu guy to figure this crap out?
Any help would be greatly appreciated.
Thanks
Jeff

how can email site be reconfigured?

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