Why do I get Invalid Incoming Mail Server when changing mail preferences?

I unclicked the "show notes in inbox" option and when I tried to save the changes I received a pop up box with the following message: Invalid Incoming Mail Server - The “Incoming Mail Server” field cannot be empty.
I don't know what this means...

Hmmm, is this an iCloud account or other account?

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  • Problem with Mail "Invalid Incoming Mail Server"

    I changed my iCloud password today and then tried to update password settings on my MacBook Air in System Preferences and Mail.  I first started in System Preferences/iCloud.  I signed out and then signed back in with new password.  Everything updated except Mail, which prompted me to update settings in the Mail application.  When I launched Mail, my iCloud account was missing, so I created a new iCloud account in Preferences. This is where the trouble began.  I was able to successfully create the account, but when I tried to make any changes to the default setting (i.e. changing Junk mail filtering in Mailbox Behaviors), I was prompted to save my changes (as normal), BUT then I received this error message:
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    P.S. Why does Apple make everything so hard when you need to change a password?  This has cost me hours of time, not to mention my sanity.
    P.P.S.  I've had no issues in updating my iPhone and iPad.

    Unfortunately that did not work.  I unchecked mail and restarted my computer.  Went back in & checked mail.  I have an appointment at Apple Genius Bar on Monday.  Thank you for the suggestion.

  • HT4864 When trying to update my Mail Account Mailbox Behaviours settings, when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The "Incoming Mail Server" field cannot be empty. The incoming mail server box has p

    When trying to update my Mail Account Mailbox Behaviours settings, after making the changes when I try to close the settings pane the following messages occur: Invalid Incoming Mail Server The “Incoming Mail Server” field cannot be empty. The incoming mail server box has in light grey colour: p02-imap.mail.me.com in it and I cannot edit its content. Any ideas what is going on and how to fix it?

    Hi all,
    Mattreichenbach is probably on the right track here with a reset of settings.  I think I've determined the issue has to do with cached account information and inconsistencies for the account name.  This seems to crop up when I've changed my password and it hasn't propagated fully to all the servers, devices, certificates, etc.
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    Apple, if you're reading through any of these issues (there are TONS of users having this same problem).  Take note, that your icloud service somewhat frequently is not responding and yet tells the user that the password is wrong and this prompts people to be changing their passwords unnecessarily.  This has happened to me on numerous occasions.  Also, I noticed that last week's outage corresponded to a VERY similar outage exactly one year ago to the day.  Sounds like planned maintenance to me and I think you could do a better job notifying folks so we're not wasting HUGE amounts of time troubleshooting a problem that we have no hope of fixing.
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