Why do I get message that Flash player is in use and can't be installed even though I have uninstalled it?
Using Windows7, attempting to install Flash Player version 17.0.0.134
I download the installer, specifically from the site for Firefox, and uninstall previous version and yet I get this message.
Have tried several times to update and now to do new install and it is impossible. I am without the previous version, which didn't work on
Firefox anyway, and now can't install new version. Please help.
Hi Norman,
lease try the following:
Download the uninstaller from Uninstall Flash Player | Windows
Download the Flash Player installer for Firefox, posted at the bottom of the Installation problems | Flash Player | Windows page in the 'Still having problems section.
Run the uninstallerThis will remove all versions of Flash Player installed on the system except for the ActiveX Control for Internet Explorer
Reboot your system
Install Flash Player using the installer downloaded in step 2
After installation completes, launch Firefox, navigate to Flash Player Help and click the 'Check Now' button.
Results should indicate that you have the latest version, 17.0.0.134, installed.
Maria
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MatchingNode
YOUR SYSTEM INFORMATION
Your Flash Version
17.0.0.134
Your browser name
Internet Explorer
Your Operating System (OS)
Windows (Windows 7)
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