Why do I get the following message installing Illustrator?
installation succeeded but a patch failed unable to extract the downloaded files. press retry to download again. (u44m1i210)
Hi psifas2013,
Please refer to the following documentation on the same error:
http://helpx.adobe.com/creative-suite/kb/error-u44m1i210-installing-updates-ccm.html
And please send the pdapp.log file from %temp% folder and
Please share the log file for Illustrator from the following location for us to ascertain where the update is failing :
Windows 32 bit (XP, Vista, 7): \Program Files\Common Files\Adobe\Installers\
Windows 64 bit (XP, Vista, 7): \Program Files(x86)\Common Files\Adobe\Installers\
Mac OS: /Library/Logs/Adobe/Installers/
This would help us in understanding as to where the updates are failing to install exactly.
Regrds
Akshay
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