Why do i get this error trying to access Hokuyo URG LiDAR on myRIO?

Hi,
I am trying to use a Hokuyo URG -04LX-UG01 LiDAR on a myRIO. I read that i should try to communicate with the device in MAX but then i got the error shown in the picture. I've tried this https://decibel.ni.com/content/docs/DOC-35698 but it wont work, and read this http://forums.ni.com/t5/LabVIEW/myRIO-VISA-Error-1073807192/td-p/2747056 but since i can see the usb in MAX i don't think i have the same problem. Can someone help me understand?
BR
Anna
Attachments:
max_lidar.png ‏172 KB

Hi Ragge,
Are you sure no other running process is trying to access the same device (COM port) as the lidar?
Could you please try resetting the MAX database: http://digital.ni.com/public.nsf/allkb/2C7480E856987FFF862573AE005AB0D9
If you plug the LiDAR into your computer instead, is it then accessible in MAX?
Best regards,
Robert Piehl-Fridqvist
Applications Engineer
National Instruments Sweden

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Why do i get this error trying to access Hokuyo URG LiDAR on myRIO?

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