Why do I get this message when I am already connected to the internet?
When trying to download Creative Cloud I get this message, We've incountered the following issues: Please connect to the internet, then try again.
Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
GB
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I am trying to update my Final Cut Pro X which I have done many times before.
Why am I getting this message now?
--- here's the message I keep getting every time I try to download the update--
"To update this application sign into the account you used to purchase it"
I am signed in with the account that I purchased it I don't have another account I'm not sure what's going onOpen up iTunes. Go to Store. Go to Account and sign in. Click on Purchase History. Find your purchase record.
Good luck
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The feature you are trying to use is on a network resource that is unabailable" Why am I getting this message when I try to updaate itunes or quicktime?
Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again. -
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why do i keep getting this message when trying to view a movie: The shared library “iCloud Purchases” is not accepting connections at this time. Please try again later.
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why do I get this message when going on a website The requested URL was rejected. Please consult with your administrator. Your support ID is: 1074107325772756576. I have only experienced this while trying to go on the Michael Kors website. How do I stop this from happening?
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Why do I get This message when trying yo import my pictures?
Why do I get This message when trying yo import my pictures?
The operation couldn’t be completed. (com.apple.ImageCaptureCore error -9912.)
Please help, ThanksWhat version of iPhoto are you using and from where (and how) are you trying to import the photos?
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Can someone help out. I'm getting this message when i try to download. The product distribution file could not be verified. It may be damaged or was not signed.
See this link from another similar question. It may need patience to resolve. I think Thomas Reed's suggestion is best place to start.
App Store rejects buy of Mountain Lion: Apple Support Communities -
I have a mac book pro OSX 10.7.5 I am getting this message when trying to burn a cd: The disc can’t be burned, because the device failed to calibrate the laser power level for this media.
Look here:
Burner - device failed to calibrate the laser power level for this media. -
I am trying to publish my ibook. When I click the publish icon I immediately get this message: 'iBooks Author couldn't connect to the iBooks store. Check your internet connection, then try again.' My internet connection is fine, and this book was uploading fine yesterday. I want to change metadata.
When you are having problems with a site - consider weather between you and it and amount of traffic (time of day).
Bad weather can cause problems with a connection as it travels on the information highway - hazard a guess all traffic that went through Buffalo is being routed elsewhere.
Bad weather can slow down handshake etc to the point of requiring too many resends - so Ibook is timing you out. -
From within Photoshop Elements, when I try to open Editor, a box opens that states I must activate the software. I registered and activated the software last year. When I click to activate, I get a message that I am not connected to the internet. I am connected. How do I get Editor to work?
You would get the redemption code, or perhaps even the serial number, from whomever you purchased the software from, apparently Amazon, so talk to them. This wouldn’t be the first time they’ve sold something that didn’t have all the numbers needed to license it.
A redemption code is something that is usually on the inner disc packaging if you purchase the media in a box, and there is a barcode on the outside of the packaging that must be scanned at the checkout register to activate the hidden inner code so you can redeem it at home on that website. This is what happens if you buy PSE from a brick-and-mortar store like Best Buy. I don’t’ know what happens if you purchase the downloaded version as I have never done that.
A redemption code is 24-digits of letters and numbers that you enter into a website to get a serial number, once and only once. The serial number of only 24-digits, no letters, is what you enter into the software during the install or when you run it and it asks if you want to register or run in a trial mode—whatever the exact phrasing is.
In any case it sounds like you don’t have either a redemption code or serial number—although perhaps something is listed on the purchase confirmation or your account online at Amazon or even in an e-mail from Amazon. -
When I try to update the operating system, I get a message saying I am not connected to the internet. What should I do?
If you are trying to do a wifi update, make sure you have a good signal, plug in to make sure you have adequate power. Try updating through iTunes on your computer.
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Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.
Hi Mtn Mama,
Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
http://www.apple.com/osx/specs/
GB -
Since upgrading to Lion I am having problems with Safari on my Macbook Pro. I am using wifi to access the internet and the internet works in all other application except for Safari. When I try to access a webpage most times I get a error message saying I am not connected to the internet. If I click on diagnose the problem, I get connect again to the internet through the diagnostic process and the webpage generally works. This is not a problem when wired to the internet.
Check your network settings, in particular the advanced setting "DNS Server". If it is by chance 127.0.0.1, make sure to change is and use a know DNS Server (from Google for example, or your own Router local address).
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I cannot synch movies to my iPad. This has worked for me in the past. I keep getting an error message that I am not connected to the internet. Yet, I certainly am. How else could I post this message. I can listen to music clips from the iTunes store, fetch my email, and read current newspapers on the internet. I restarted both my iMac and my Ipad and that didnot help.
I completely understand what is happening. I know that you are connected to the Internet. I made the suggestion because I have seen it work in similar circumstances. The Apple iTunes servers can be a bit fussy about things and sometimes rebooting the router clears up this miscommunication between iTunes and your network.
Have you tried signing into your account and then try to sync again. Go to Store>View Account. You will have to enter your password. Then try to sync again. Or try signing out completely in Store>Sign out. Quit iTunes, sign in again and then try to sync again.
Sometimes refreshing settings will help clear up weird problems.
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