Why do I get "unknown error" when trying to download apps with my iPhone when I put the correct password in?
I keep getting "unknown error" message come up when I try to get an app. I have put my password in correctly but I then get a message saying I've put my password in incorrectly too many times. So I change my password but I still get the "unknown error" message. I have changed my password 4 times now and nothing is working
I received this email from Apple and this corrected the problem for me... I only had to reset the iTunes cache
1) Open iTunes
2) At the top menu, click File > Preferences (iTunes > Preferences on a Mac)
3) In the Preferences menu, click the Advanced tab
4) In the Advanced menu, you should see a button that says "Reset Cache". Please click this button.
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