Why do i have a problem with accessing images in adobe muse

why do i have a problem with accessing images in adobe muse ??????!!!!!
i need heeeeeelp ASAP
pleeeeease

I am on the begining stages with constructing the web so i do not have yet URL. The problem is i can not insert any image any way. Whether by fill a browser or by place image, i have the same issue. All the images with all image's format unable to be selected and it is turned off
I really need help plz
Is there any info i can supply that would help you figiring out the problem ??

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http://helpx.adobe.com/x-productkb/global/service-ccm.html

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[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_safe-mode-window_2 Troubleshoot Firefox issues using Firefox SafeMode]
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Why do i have a problem with accessing images in adobe muse

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