Why do I have a window that says adobe ID on my creative cloud desktop?

It won't let me click or type anything.

Howiemtnguide if you quit and reopen the Creative Cloud Desktop application do you experience the same behavior? What version of Mac OS are you using?

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HT1338 why did i get a window that says another device is accessing my ip adress?

why did i get a window that says another device is accessing my ip address?

It may be that you have security turned on to prohibit this. You can register your drive by going to the website through your browser more easily.

I can't get gold of adobe - which is annoying me. I have a file that has been uploaded to my creative cloud that i did not upload or have i ever seen before. SO it seems adobe cannot guarantee security and are uncontactable - i think i may leave

I can't get gold of adobe - which is annoying me. I have a file that has been uploaded to my creative cloud that i did not upload or have i ever seen before. SO it seems adobe cannot guarantee security and are uncontactable - i think i may leave

Since this is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Error Code 201 and 213 when trying to install any Adobe application / Update my Creative Cloud Desktop App. Have tried troubleshooting with Online Chat Agents, no luck.

I have been trying for 2 days now to get this resolved.
Computer hashard wired internet connection, running Windows 7 Home Premium. No other issues with downloading or uploading from any other sites or programs. No other network issues reported on other computers.
It started when I went to install Lightroom through my Creative Cloud. It prompted me to update my Creative Cloud Desktop App, which I went to do and then promptly got Error Code 201. I restarted my Creative Cloud and then skipped the update, hoping it was just an issue with that specific download. I clicked to install Lightroom and the same thing happened, Error code 201.
I restarted my machine, and tried again. Same issue.
I contacted Support. They had me go in and change a bunch of folder names to and add "old" to the end of them and then had me try using the Adobe Cleaner tool, which did not work. He had me go in and change some internet settings, still nothing. Same issues as before, only now with all the renaming of things I cannot even open programs I had previously been able to open like Photoshop.
He instructed me to reinstall the CC Desktop App because the Cleaner tool was not recognizing that it existed anymore (probably something to do with renaming files.. just saying) and now I get the 201 Error when I try to reinstall the CC Desktop App.
I ran out of time and had to stop after being on with them for over an hour.
Today I contact back and was instructed to create a new user account on my computer and try downloading and installing the application in the new user. Same errors. 213 at first, restarted my computer and then got Error Code 201 again.
I am getting really frustrated and really behind on my work. Any information someone could give me would be greatly appreciated. Currently waiting for a chat person to be available again.
Thank you for your time and assistance.

Meowia for Error 201 please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html. Error 213 indicates there was problem locating the update or an incorrect URL. The troubleshooting steps are still the same as both errors are related to failure of the current network connection.

Why is it so hard to find the download link for the Creative Cloud desktop app?

So - I have a subscription and I needed to move the location where the files were on my computer. The easiest path is to uninstall and reinstall. So I used the Adobe uninstaller tool (which, even though I told it to uninstall everything, does not uninstall everything). Then I rebooted. All Adobe CS creative cloud desktop apps are gone. I log into my Adobe account online, and the only thing I can find are downloads for downloading "trials" of the adobe apps - this is whilst being logged in. And to download the trial it starts to ask me questions about how I will use it etc. so I didn't bother.
When I go to the page that has what ostensibly looks like it will lead to the Adobe creative suite downloader/desktop tool, it takes me to the list of ALL adobe desktop app "trials".
I finally found it by hunting around in the help screens and Google for five minutes, but it's still obnoxious that there is no link to directly download the Creative Cloud desktop app here, which is where it sends you:
http://www.adobe.com/creativecloud/catalog/desktop.html
Instead all you see are a bunch of "Trial versions", even though these are included with the adobe creative cloud subscription.
So I don't really have a question, more of a rant at the stupidity of the way this is set up. When I'm logged in, I should be able to access the downloads, or at least the tool that lets me download the downloads, without spending time hunting around for it. It's ridiculous that it's not set up that way currently.

Same with me here is the link I found and used
https://creative.adobe.com/products/download/creative-cloud?version=2.0

Why do I have multiple tabs that say " problem loading page" when I didn't open the tabs myself?

the browser is keeping three tabs open with that error message on it. I can't close them they just keep coming back. This is irritating.

Do you mean the tabs re-appear any time you open a new window (for example, by pressing Ctrl+n)?
That can be caused by having a vertical bar character (|) in your home page address. Firefox treats it as a separator and tries to load what's in between as the address of individual home tabs. To check that and edit it, these articles may help:
* [[Startup, home page and download settings]]
* [[How to set the home page]]
If the tabs re-open themselves ''in the same window'', it sounds like a bad add-on or possibly external malware.
Here's my suggested procedure for tracking down and cleaning up sketchy toolbars and other bad add-ons:
(1) Open the Windows '''Control Panel''', Uninstall a Program. After the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This can help in smoking out undisclosed bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.
(2) Open Firefox's '''Add-ons page''' using either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click '''Plugins'''. Set nonessential and unrecognized plugins to "Never Activate".
In the left column, click '''Extensions'''. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.
Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any improvement?
(3) You can search for remaining issues with the '''scanning/cleaning tools''' listed in our support article: [[Troubleshoot Firefox issues caused by malware]]. These on-demand scanners are free and take considerable time to run. If they finish quickly and especially if they require payment, you may have a serious infection. I suggest the specialized forums listed in the article in that case.
Success?

Problem with Creative Cloud Desktop app since update to Windows 8.1

Hi, I have updated my desktop and laptop to Windows 8.1 over the past day, and have noticed a problem with the Creative Cloud Desktop app.
Some menu items when I right-click on either the CC system tray icon, or click on the Settings menu icon in the app interface itself do not show. I've included a screenshot of the problem.
I have tried uninstalling and reinstalling the desktop app, but this has not worked. Any ideas?

I am experiencing issues similar to the post above, with smaller floating windows but no dialouge. I uninstalled creative cloud desktop then re-installed- Issue is partly fixed, but now I get this:
My system build:
CPU:           Intel Core i7-3770 (Ivy Bridge-DT, E1)
               3400 MHz (34.00x100.0) @ 3900 MHz (39.00x100.0)
Motherboard:   ASRock Z77 Extreme6
Chipset:       Intel Z77 (Panther Point DH)
Memory:        16384 MBytes @ 666 MHz, 9.0-9-9-24
               - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
               - 8192 MB PC19200 DDR3 SDRAM - G Skill F3-2400C10-8GTX
Graphics:      Intel Ivy Bridge-DT GT2 - Integrated Graphics Controller [E1/L1/N0/P0] [ASRock]
               Intel HD Graphics 4000, 2112 MB
Graphics:      GIGABYTE GeForce GTX 660 Ti
               NVIDIA GeForce GTX 660 Ti, 3072 MB GDDR5 SDRAM
Drive:         SanDisk SDSSDHP128G, 125.0 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         Corsair Force GT, 117.2 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive:         SAMSUNG HD204UI, 1953.5 GB, Serial ATA 3Gb/s
Sound:         Intel Panther Point PCH - High Definition Audio Controller [C1]
Sound:         NVIDIA GK104 - High Definition Audio Controller
OS:            Microsoft Windows 8.1 (x64) Build 9600

2nd day w/my ipad2. Have spent 5 hours trying to get my ipod music to play on the ipad..it has been downloaded and synced. When I click on itunes , I get a window that says "Apple mobile device service is not started." I get music symbol when click ipod

2nd day w/my ipad2. Have spent 5 hours trying to get my ipod music to play on the ipad..it has been downloaded and synced. When I click on itunes , I get a window that says "Apple mobile device service is not started." I get music symbol when click ipod.

http://support.apple.com/kb/ts1567

HT1473 I have an EZ Vinyl/Tape Converter (MixMeister) to export vinyl records to iTunes. The computer downloads (records) the songs from the record, but when it is to be exported to iTunes, I get a window that says iTunes unable to export. (compatability?

I have an EZ Vinyl/Tape Converter (MixMeister) to record vinly records to my computer; which then is supposed to automatically download to my iTunes program. But it does not. It records and stores (somewhere) in the computer, but when it is supposed to be exported into iTones, I get a window that says something about incompatability and/or "close other windows in iTunes; but there are no open windows and iTunes is closed. I followed all instructions to EZ Vinyl to the T, but no export/import to iTunes. What am I doing wrong? What do I need to do? THX!

Tony, thanks so much. The message reads: "Unable to export to iTunes. Please make sure you close any active windows in iTunes. Would you like to try exporting again? [Yes] [No]"
And of course I click on Yesl, but I keep getting the same window message. I read somewhere, that MixMeister is not compatible with Apple iTunes 10 series versions. The advice said to go to control panel; Programs; click on iTunes; click on Change; click on Repair. I tried that, but I still get the same window message. Then I read that I should contact the mixmeister support website, which will be my next step. But if you can provide any direction, I would greatly appreciate it. Thanks again!
Dan

I have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information

i have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information

fiver1 wrote:
i have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information
Was it from an iTunes Gift Card?
Pete

I am running windows 8 and have lightroom 5.5 and i have a error that says cant read from previous cache? help

I am running windows 8 and have lightroom 5.5 and i have a error that says cant read from previous cache? help

Using Windows Explorer, navigate to the folder that contains your catalog it's probably located in Pictures\Lightroom. In that folder you will find another folder with the extension .lrdata. You need to delete that folder and its contents, then start Lightroom again. And new previews folder will be created automatically, and you should be able to start using Lightroom normally.

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it?

I've bought a student plan but every time I open currently downloaded programms I see an automatically opened window that says I'm using trial version and still have several days to use it. How can I change it? It makes me nervous , as it demands serial number, but e-mail i've got from Adobe doesn't contain any serial number or invitation or something like that.

Vetscheriascha to validate the software you will want to resolve the connection error between the computer and our activation server. Please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error.

HT2905 Most all of my 1700 songs have been duplicated in iTunes. I have downloaded the instructions how to delete the duplicates but it says "sort by the date you added" and i have no column that says that. I am running windows xp.

Most all of my 1700 songs have been duplicated in iTunes. I have downloaded the instructions how to delete the duplicates but it says "sort by the date you added" and i have no column that says that. I am running windows xp.

Apple's official advice is here... HT2905 - How to find and remove duplicate items in your iTunes library. It is a manual process and the article fails to explain some of the potential pitfalls.
Use Shift > View > Show Exact Duplicate Items to display duplicates as this is normally a more useful selection. You need to manually select all but one of each group to remove. Sorting the list by Date Added may make it easier to select the appropriate tracks, however this works best when performed immediately after the dupes have been created. If you have multiple entries in iTunes connected to the same file on the hard drive then don't send to the recycle bin.
Use my DeDuper script if you're not sure, don't want to do it by hand, or want to preserve ratings, play counts and playlist membership. See this thread for background and please take note of the warning to backup your library before deduping.
(If you don't see the menu bar press ALT to show it temporarily or CTRL+B to keep it displayed)
tt2

I keep getting a pop-up window that says I must upgrade to Firefox 15.0.1, but I already have done that from the Mozilla website.

I got a pop-up window from Firefox saying that I needed to upgrade (I had Firefox 14.0.1). I have a Mac desktop with operating system Lion. When I'd try to connect through the prompt on that window, it wouldn't connect. So I went to the Mozilla website and downloaded version 15.0.1.dmg. But I'm still getting the pop-up window.
Also, when I start my computer, there's always a question mark in the Firefox place on the dock and a window that prompts me to drag the firefox emblem over to another emblem. But when I do that, I get a window that says that this is an older version of Firefox than the one that's installed, do I want to replace it with the older one (which I have declined to do).

Make sure that Firefox gets installed properly.
Open the Firefox disk image (DMG) file and drag the Firefox program to the application folder on your hard drive.
You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Why am i getting an error that says I have to erase and sync?

Why am I getting and error that says I have to erase and sync ?

Are you trying to connect the iPod to a new/different computer/iTunes library? If so, it's because an iPod can only be synced with one iTunes library/computer at a time. If you try to sync it with a new one, it'll wipe all content from the iPod and replace it with what is in the new library.
B-rock

Why do I have a window that says adobe ID on my creative cloud desktop?

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