Why do I have less updated software after a repair?

About a week ago, I spilled soup on my computer, so I took it to the Apple store and they repaired it, but they had to replace everything inside it so it's like I have a new computer now. Not only does my computer feel much heavier than it did before, I have less updated software. Before, I had Lion (10.7.3) and now with this new stuff they repaired it with, I have Snow Leopard (10.6.8). Why did they do this, and is there any way I can get Lion back without having to pay for it? I'm extremely angry and I don't have money to just throw around spending on Apple's mistakes!

Are you also extremely angry at yourself, for slopping soup into your computer? If not, why not? You must have thrown quite a lot of money at that problem, which was no one's fault but your own.
Mistakes happen. If you hadn't made one first, Apple wouldn't have had a chance to make one afterward. Go back to the store and keep your anger to yourself. Explain clamly and politely that you'd like them to reinstall Lion, which was on it when you took it in. If you conduct yourself reasonably, I expect they'll oblige you.
As for the machine being heavier, that simply isn't true. There's nothing Apple could have put in it that would be any heavier than what was taken out. You're imagining the difference.

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Do you have to update software?

do you have to update software after downloadign the new 7.0 itunes in order to download movies to you ripod?

Brittany,
See my other reply to you. The answer is to play movies you've purchased from the store, you're probably going to need the firmware update, though you can try without it. You might not need it to see the TV shows or music videos, but I'm not sure.

HT4972 why dont I have an update facility on my ipad

Why dont I have an update facility on my ipad

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 7.1. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
You can no longer update to iOS 6.x, or down grade the iOS.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and antivirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 7.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
How to Upgrade to iOS 7
The iOS 7.0 update requires around 2.5 GB of storage space, so if your iPad is almost full, you may need to clear up some space. You can check your available space in Settings -> General -> Usage.
There are two ways to upgrade to iOS 7: You can use your Wi-Fi connection, or you can connect your iPad to your PC and update through iTunes. We'll go over each method.
To upgrade using Wi-Fi:
Note: If your iPad's battery is under 50%, you will want to plug it into your charger while performing the update.
Go into the iPad's Settings.
Locate and tap "General" from the menu on the left.
The second option from the top is "Software Update". Tap this to move into the update settings.
Tap "Download and Install". This will start the upgrade, which will take several minutes and will reboot your iPad during the process. If the Download and Install button is grayed out, trying clearing up some space. The space required by the update is mostly temporary, so you should gain most of it back after iOS 7 is installed.
Once the update is installed, you may have to run through the initial steps of setting up your iPad again. This is to account for new features and settings.
To upgrade using iTunes:
First, connect your iPad to your PC or Mac using the cable provided when you purchased your device. This will allow iTunes to communicate with your iPad.
You will also need the latest version of iTunes. Don't worry, you will be prompted to download the latest version when you launch iTunes. Once it installs, you may be asked to setup iCloud by logging into your iTunes account. If you have a Mac, you may be prompted on whether or not you want to enable the Find my Mac feature.
Now you are ready to begin the process:
If you upgraded iTunes earlier, go ahead and launch it. (For many, it will launch automatically when you plug in your iPad.)
Once iTunes is launched, it should automatically detect that a new version of the operating system exists and prompt you to upgrade to it. Choose Cancel. Before updating, you will want to manually sync your iPad to make sure everything is up to date.
After canceling the dialog box, iTunes should automatically sync with your iPad.
If iTunes doesn't automatically sync, you can manually do it by selecting your iPad within iTunes, clicking on the File menu and choosing Sync iPad from the list.
After your iPad has been synced to iTunes, select your iPad within iTunes. You can find it on the left side menu under Devices.
From the iPad screen, click on the Update button.
After verifying that you want to update your iPad, the process will begin. It takes a few minutes to update the operating system during which time your iPad may reboot a few times.
After updating, you may be asked a few questions when your device finally boots back up. This is to account for new settings and features.
 Cheers, Tom

I can't find the mac app store on my imac. i am running snow leopard, and i have run "update software" several times. what's up?

I am trying to upgrade to Lion. I need to go through Mac App store to buy it. I need to get the Mac App store icon in my dock. I have run Update Software several times, trying to get the Mac App store onto my iMac, but with no luck. It doesn't show up in the dock, it doesn't show up in Finder under Applications, and it doesn't show up when I search in Searchlight for App Store, Store, Mac App Store, etc. What am I doing wrong?

I am running snow leopard
James....
You arne't necessarily doing anything wrong.
Install the Mac OS X 10.6.8 Update Combo
That should reinstall the App Store for you.
Restart your Mac after the combo is finished installing.
You should see the App Store icon in the Dock and be able to access from your Apple menu also.
Make sure your Mac meet's Lion's requirements

I want to update my iPad and iPhone but I don't have the update software icon what should I do?

I want to update my iPhone and iPad but I do not have the update software option in my setting. What do I do

See
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
iPad Tip - You may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Why do I have to update my billing info just to update one of my apps?

I am trying to update my Sims Freeplay and can not. I keep getting please update billing info? Why do I have to update billing info for a game that I do not use in-app purchases for?

If you've acquired a debt to the iTunes Store, you'll need to pay it off before you can download anything other than podcast episodes from it.
(117891)

TS4062 I'm trying to sync my ipad over wifi, with my MAC, I have the updated software on my MAC, the ipad is up to dat 6.1.2. I can follow all of the steps, but I can't find a SUMMARY button on the toolbar, nor do I receive the option to sync. Whats wro

I'm trying to sync my ipad over wifi, with my MAC, I have the updated software on my MAC, the ipad is up to dat 6.1.2. I can follow all of the steps, but I can't find a SUMMARY button on the toolbar, nor do I receive the option to sync. What am I doing wrong or what should I look for? Thank You

To sync your iPad over Wifi:
First ensure you're running iTunes 11.0.2. And you already have your iPad up to date, good.
Plug your iPad into the Mac via USB. Click your iPad in the top toolbar (under the search bar). Click the Summary tab if it isn't already selected. Check the box to "Sync with this iPad over Wi-Fi" (you may have to scroll down to see it). And now click the Apply button at the bottom right.
You should be able to unplug your iPad from the Mac and it should still remain in iTunes. (If not, try Quitting and relaunching iTunes and waiting, restarting iPad, etc).
To initiate a sync over Wifi, click your iPad in the toolbar in iTunes then click Sync. Or on your iPad, go to Settings > General > iTunes Wifi Sync and tap "Sync Now."
If this didn't solve your problem, please let me know with a more detailed explanation of what you're experiencing so I can try to help you get up and syncing wirelessly!

My ipad2 settings menu does not have an update software listed. I'm trying to update to ios5

My ipad2 settings page menu does not have an 'update software' on it. How do I update to ios5?

The update to iOS 5 is a lengthy process. Your entire device is being backed up, then wiped, then the new OS is installed, then your apps, etc., rebuilt on the device. If you have a lot apps, etc., on your device it will take a long time to update.

HT4623 I don't have a update software in my general settings G3 phone and can't get past up date 4.2.1 using itunes all I want is to download the free skype app

I don't have a update software in my general settings G3 phone and can't get past up date 4.2.1 using itunes all I want is to download the free skype app

iOS 4.2.1 is the latest for the iPhone 3G.

HT4623 3GS doesnt have the update software options so what do I do?

3GS doesnt have the update software option under general settings..I want to update my version of itunes to be able to download the Times Mobile App..cant seem to do it..

The feature you are looking for is available with iOS 5 or later. You will need to update your iPhone with iTunes on a Mac or PC.
Hope that helps

HT201210 My iPad "settings, general" does not have an "update software" option. How do I update without that option?

My IPad "setting, general" does not have an "update software" option. How do I update to the most recent version?

UPDATING iOS
Over the air updating of iOS needs iOS 5 or later so unless you have iOS 5 or later you will not see updating in setting
The following link explains how to update
This link explains how to update using itunes
This explains how to transfer purchases to your computer

HT4972 my iphone 3gs does not have the update software button how do i update the software

my iphone 3gs does not have the update software button how do i update it?

It isn't in the device pane. If you have selected your iPhone, then on the right side you should see information on what is contained on your iPhone. There should be a number of tabs towards the top, Summary, Info, Music, Photos, etc. Not necessarily in that order. On the Info tab is where you should find the tab. It should look like this.

HT4623 My phone does not have the Update SOftware option between About & Usage in General under Settings. How do I update it then?

My phone does not have the Update SOftware option between About & Usage in General under Settings. How do I update it then?

This is called Support a Community of users who are helping each other. Save the sarcasm or smart remarks. I read must of your answers to other people as well and you seam to have a pattern like a bully. Sorry that our questions are above you. If you have no helping comments save them for yourself. READ what support means, you should try it once in awhile.

Why does Apple store insist I have one update available after I've installed it?

I've updated iPhoto on my Air to Version 9.4.1, which I assume is the most current version. Yet App store insists I have 1 update available (the "#1" continues to show both on the App Store dock icon as well as the update icon in the upper menu when I open the App Store icon. Yet the only program I see that's eligible for updating in App store is iPhoto 9.4.1, with the dim "Installed" indication at the far right of the screen.
Is this merely a temporary quirk that will eventually go away--or is it an indication that my install was defective or incomplete?
(My previous attempts to update were rejected because of insufficient space. So I proceeded to delete duplicates and unnecessary items. It's possible I fell short. How can I know for sure whether the update was successfully completed?)
Message was edited by: Cap

if i have to read any comment by matt n again i will throw up...in my mouth. i have gone all over google trying to figure out what the f ff did to me without my permission, i have updates turned off so there should be no prompting to restart, there should be a polite offer not a forced update. i am angry and so are a ton of people.
everytime i go to a new complaint, another angry fellow ff user there is matt n with his infuriating smiling little picture...telling me about the awesome safety and security of the new ff...ignoring that a supposed safe but ugly and unusable browser is worse than a customized, beautiful, well functioning browser...with supposed safety issues. i am so angry i cannot express how this has wasted my time. i have been online for 2 hours now figuring out how to fix, apparently i cannot. my old theme is not compatible now...so i am screwed.
good bye. if i wanted chrome i would have had chrome. but i have no choice now.

Why do I have to update the remote desktop if I never use it

I have this update/install now? sitting in my software updates. It's for REMOTE DESKTOP CLIENT UPDATE. I will NEVER use REMOTE DESKTOP CLIENT UPDATE. Why do I have to install it to make it go away?

Apple Remote Desktop (ARD) Client is used for screen sharing.
It is also used by administrators of companies that have the "server" version of Apple Remote Desktop. They use it to remotely maintain and support the OSX computers in their charge. The ARD client can share information to the system administrator about your system to maintain it.
With that said:
If you are using an OSX earlier than Yosemite, you do not want to make the upgrade to ARD client 3.8 (v 1.1) because it breaks screen sharing.
If you have OSX Yosemite, you can go ahead and make the upgrade and you will not notice any change.

Why do I have less updated software after a repair?

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