Why do i have to answer security questions when i try to download

please help me on this subject

See Here > Apple ID: Contacting Apple for help with Apple ID account security
          Ask to speak with the Account Security Team...
Or Email Here  >  Apple  Support  iTunes Store  Contact
More Info >  Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

Similar Messages

  • HT5312 why do i have to answer security question when i make purchases on itunes store?

    why do i have to answer security question when i buy songs on the itunes store because it's saying that if i do not answer the questions right now then it will lock my itunes account

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95516)

  • Why do I have to answer security questions

    Why do I have to answer security questions? I made this account like 3 years ago and i dont remember the answers

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101590)

  • I'm being asked the answers to security questions when I try to download an album but I've never gave the info originally. How do I get past it ?

    I'm being asked the answers to security questions when I try to download an album but I've never gave the info originally. How do I get past it ?

    If you log into your account are you able to set them ? Go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side are you able to select the questions/answers ? If not then is there a reset link beneath the 2 questions ? (The reset link will only show if you have a rescue email address on your account.)
    If not then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have forgotten the security question when you try to unlock it how can it be solved

    forgot security question when unlocking ipod touch how can it be solved

    Post the first 50 lines only of the crash report
    Regards
    TD 

  • Why do I have to answer security questions every time I download an app

    Not sure why I have to answer my security questions every time I try to download an app? How do I change that setting?

    Contact iTunes
    Apple - Support - iTunes - Contact Us
    To reset the them:
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 why do you have to answer security questions to reset them, if you don't know your security questions how are you able to reset them?

    I don't understand this. Why can't you send an email to reset the questions or give you the answers?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Why do i have to answer security questions to get an app when i have a 15 dollar gift card entered?

    I want to get my grandson this app called tararria for 5 dollars with the gift card money please help me

    It is to ensure the security of your account.  So someone does not steal your money. 
    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • HT201303 Why do we have to answer security questions on our new devices?

    I can't seem to download on my new iPad mini without answering the security questions but I didn't set what my security questions would be...

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • Why am I asked to answer security questions when I haven't set up the answers

    I want to download some apps but get asked some stupid security questions that I didn't set up so don't have the answers for. How do I reset the questions? Or get rid of them?

    If you dont have a rescue email for your account, you'll need to contact the Apple Support to reset them for you.
    Go to this link
    http://support.apple.com/kb/HT5699
      Click on: Start your support request online next to your country.
      Under "Other Apple ID Topics"
      Select: Forgotten Apple ID security questions
      Click "Continue".
      On the next page, you will be given the options to "Talk to Apple Support Now" or "Call Apple Support Later" or "Schedule a call", please choose the option that works best for you.
        If you schedule a call you will receive a call back from the Account Security team, you just need to leave your contact information and preferred time to receive a call back.
    Cheers

  • HT201272 why does it keep asking security questions when I try to download an app?

    how do I download apps without it asking me security questions?

    Are you saying that you can't remember the answers, or that you don't want them to be asked ? The questions are now part of the security features of the store and they can't be removed.
    If you want to change the questions and you can remember their current answers then you can login here and change them : https://appleid.apple.com
    If you can't remember their answers then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • Why do I have to answer security questions before I download an app

    Recently, I've had to fill out a security questionair every time I Download an app, why does this keep coming up? It used to be I could just use my apple ID, why did this change?

    Apple has beefed up security on the App store, either in response to people reporting unauthroized use or in anticipation of unauthorized use. It's simply a step that's been taken to protect your Apple ID and the credit card/gift card balance attached to it.

  • HT201363 Why do I need to answer security question if I have an iTunes card

    Why do I have to answer security question if I redeem money with iTunes card ......

    just the first time to make sure its you.  if you need em reset call apple at 1-800-694-7466
    Peace, Clyde

  • HT201303 I have not answered security questions before. So because of this it's saying the security questions are incorrect. What should I do?

    Security questions.  I have not answered security questions before but, it telling me that the answers are not correct. What should I do?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Just bought $50 worth of credit to purchase apps its my first time purchasing apps so something comes up i have to answer security questions and i forgot the answer of it sends instructions to my email but i don't recieve anything

    just bought $50 worth of credit to purchase apps its my first time purchasing apps so something comes up i have to answer security questions and i forgot the answer of it sends instructions to my email but i don't receive anything i tried resending the instructions 15 times

    Unless they're in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (124845)

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