Why do I have to answer security questions

Why do I have to answer security questions? I made this account like 3 years ago and i dont remember the answers

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101590)

Similar Messages

  • HT5312 why do i have to answer security question when i make purchases on itunes store?

    why do i have to answer security question when i buy songs on the itunes store because it's saying that if i do not answer the questions right now then it will lock my itunes account

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95516)

  • Why do I have to answer security questions every time I download an app

    Not sure why I have to answer my security questions every time I try to download an app? How do I change that setting?

    Contact iTunes
    Apple - Support - iTunes - Contact Us
    To reset the them:
    From a Kappy  post
    The Three Best Alternatives for Security Questions and Rescue Mail
       1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 why do you have to answer security questions to reset them, if you don't know your security questions how are you able to reset them?

    I don't understand this. Why can't you send an email to reset the questions or give you the answers?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Why do i have to answer security questions to get an app when i have a 15 dollar gift card entered?

    I want to get my grandson this app called tararria for 5 dollars with the gift card money please help me

    It is to ensure the security of your account.  So someone does not steal your money. 
    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • Why do i have to answer security questions when i try to download

    please help me on this subject

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • HT201303 Why do we have to answer security questions on our new devices?

    I can't seem to download on my new iPad mini without answering the security questions but I didn't set what my security questions would be...

    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers.

  • Why do I have to answer security questions before I download an app

    Recently, I've had to fill out a security questionair every time I Download an app, why does this keep coming up? It used to be I could just use my apple ID, why did this change?

    Apple has beefed up security on the App store, either in response to people reporting unauthroized use or in anticipation of unauthorized use. It's simply a step that's been taken to protect your Apple ID and the credit card/gift card balance attached to it.

  • HT201363 Why do I need to answer security question if I have an iTunes card

    Why do I have to answer security question if I redeem money with iTunes card ......

    just the first time to make sure its you.  if you need em reset call apple at 1-800-694-7466
    Peace, Clyde

  • HT201303 I have not answered security questions before. So because of this it's saying the security questions are incorrect. What should I do?

    Security questions.  I have not answered security questions before but, it telling me that the answers are not correct. What should I do?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • Just bought $50 worth of credit to purchase apps its my first time purchasing apps so something comes up i have to answer security questions and i forgot the answer of it sends instructions to my email but i don't recieve anything

    just bought $50 worth of credit to purchase apps its my first time purchasing apps so something comes up i have to answer security questions and i forgot the answer of it sends instructions to my email but i don't receive anything i tried resending the instructions 15 times

    Unless they're in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (124845)

  • Why do I know have to answer security questions

    Why am I know being asked security questions to buy items. I made my account years ago and can't remember my 1 of the questions asked

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • HT1904 Why am i having to answer security questions just to download a free game??? I didn't have to be4.

    This is maddening just to download a game having to answer some stupid security question to download a game. Ive never had to before ?

    It's a new security feature, everyone is required to answer the questions now.

  • Why do you have these obscure security questions

    why are these security questions asked before one can get into their own ipad2:
    1. FAVORITE Make of a car
    2. Where were you on 2000?
    3. Favorite childhood name?
    These are three questions that are very hard to remember, especially when they don't work half of the time when you actually try to answer them.
    Can't you make the security questions your "own" questions, instead of going to a apple support document to where they are posted as part of the whole security process? The answers to these security questions arent the answers I tried or would remember anyway.
    Then you get locked out of the whole password process for a day before you can get in to ask you the same questions all over again? Dumb.Really dumb!!!!

    i have tried, what i thought was answering my security questions (according to itunes security questions) and filled the answers as best as i could, but now i can't even get past my birthdate either. I know what my birthdate is, but apparently it doesnt recognize me there either. i dont know what i can do to help me get past my birthdate and on to normal security questions. i have tried to answer these questions and after two or three times, have now been locked out again, for another 8 hours! !!!!
    This is  very unacceptable to me. Is there anyone out there that has had this same problem and has figured out what to do to get around this 8 hour denial time limit and on to logging onto my own ipad2.

  • How to reset security questions?? Wanted to make a purchase but won't let me since it's my first time so I have to answer security questions which i have forgotten and won't let me change when managing my apple id account

    i wanted to make a purchase on the app store but it will not let me since it is my first time I have to answer my security questions. Those of which I do not remember at all, i also have no way in resetting them when loginning into my apple ID since i have to answer my security questions to be able to change them. That fustrates since I've contacted apple support at least 3 times now and still no answer at all. Please help me I just wanted to to buy some apps.

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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