Why do I have to change my password to manage my account?

I am trying to change the questions for my account safety qeustions but when I try it requires me to change my password. I will forget the password if I change it.

Apple ID security issues -
Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
1. Go to www.apple.com/support
2. Choose Contact Support and click Contact Us
3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
4. Follow the onscreen instructions

Similar Messages

  • HT5577 don't remember my two security ?'s to change my password and manage my account

    dont remember my 3 security ?'s to change my password or manage my apple ID.  HELP

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • Why do I have to change the password for my Apple ID every 3 months?

    Until recently I assummed that everyone had to change their password every 3 months, but on searching the web I found only a couple of mentions of other people who have to do this.
    My Apple ID was originally set up when I bought a Mac through my company (which was not a developer) from AppleStore Small & Medium Businesses in 2002.  Perhaps all accounts set up that way in 2002 work like this?
    The only solutions I can think of are:
    a) Change something in my Password and Security settings, but I can't see anything relevant.
    b) Move to a new Apple ID, but I think I would lose access to existing apps I have purchased?
    c) Ask Apple to change my settings, but the response a developer with this problem got from Apple was: "I am unable to change the password requirements and restrictions for your Developer Account".
    Anyone else have to keep changing their password?

    With hindsight, the previous response I got from Apple was just a way of shelving the problem.
    Having just had to reset my password after another 3 months, I contacted Apple again, and it happened that the senior advisor whom the phone agent consulted had had exactly the same problem as me, and had found that iTunes could fix it.  However when I spoke to iTunes they told me I needed to speak to Apple ID account security.  The Apple ID account security representative spoke to a senior adviser, then told me that it would be fixed after I reset my password.  However I am not convinced that anything was actually done, so I may be back here in another 3 months ...
    To modify Roger's advice, the solution I was given is: go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column, 'iTunes Store' in the third column, then "Account Management" and "Apple ID account security", then "Talk to Apple support now". A complication is that the "Talk to Apple support now" option only appears when UK English is selected.  So you either need to select UK at the top, or find another way of making phone contact (the email link just went back to the person in iTunes)!

  • HT5624 Why do I have to change my password when I've only just done one to set up my Apple ipad?

    I've just set up my ipad account and am now being asked to change my password - why?  Seems nuts and no explanation given

    This is not normal. There may be an issue with your Account.
    Suggest you Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • TS4002 I changed my password on my email account because my email was hacked. I changed it in my iPhone and iPad also. I have access to my email account, I receive emails and can open them and read them. But I can't reply to any. It goes to my outbox.

    Why can't I send an email from my iPhone or iPad since I changed my password because my email account was hacked?

    Hi Teresazubi,
    Thanks for visiting Apple Support Communities.
    If you're not able to send from an iCloud email address on your iPhone, be sure to follow these troubleshooting steps from the article above (iCloud: Troubleshooting iCloud Mail):
    Make sure that Mail is turned on in Settings > iCloud.
    Make sure that Push is turned on for your device in Settings > Mail, Contacts, and Calendars > Fetch New Data. Then send an email to your account to verify that Push is working correctly.
    Make sure that Push is turned on for your iCloud account in Settings > Mail, Contacts, and Calendars > Fetch New Data. If you're using iOS 6, tap Advanced. Then Tap your iCloud account and make sure that Push is turned on. If you have multiple iCloud Mail accounts set up on your device, Push can be used only withone account at a time. Make sure that Push is turned on for your primary iCloud Mail account.
    Turn your device off and back on.
    If the issue persists, turn off each of the settings in steps 4, 5, and 6 above, then turn them back on. If that does not help, follow these instructions to delete the iCloud account from your device, then add the account back:
    Go to Settings > Mail, Contacts, and Calendars.
    Tap your iCloud account.
    Tap Delete Account. If you store Contacts, Calendar, or Bookmarks data in iCloud, you will be given the option to keep that data.
    On the Mail, Contacts, and Calendars screen, tap Add Account, then tap iCloud to begin setting up your iCloud account again. If data from your device is stored in iCloud, you will be given the option to merge that data with the data on your device.
    If you have an email account from a different provider, see the troubleshooting at this link:
    iOS: Troubleshooting Mail
    http://support.apple.com/kb/ts3899
    All the best,
    Jeremy

  • I changed my apple ID password and now facetime cannot verify my e-mail address.  I have tried changing my password back but still recieve the same pop up window telling me that the email could not be verified and to check my network but have wifi working

    Please help.  I changed my apple id password and now cannot use facetime and my icloud continues to prompt me for my password and I continue to give it but, I repeatedly am prompted for the password unless I cancel the icloud.  I have tried changing my password back to the password I had before and this did not work.  I have tried to use another e-mail address for facetime and had verified that e-mail address and this did not work.  I do not know how to fix this problem.  I have thought about changing my apple id but am not sure how I would be able to carry over the same credit card number to the new apple ID.  I loved my Mac book Pro because I could facetime my boyfriend while I am working away and now I cannot.  I am starting to hate Mac.

    The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.

  • I just installed itunes 11.1.5.5.  Now the format in Itunes is changed.  when I am trying to add music to my iphone, there is no longer an add button under the Iphone device.  Why did they have to change this?  Can anyone help, Im tryiong to add music.

    How do you add musci to the Iphone?  I just installed itunes 11.1.5.5.  Now the format in Itunes is changed.  when I am trying to add music to my iphone, there is no longer an add button under the Iphone device.  Why did they have to change this?  Can anyone help, Im tryiong to add music.

    Correct.  When you purchase devices, they would have stated the OS they needed to work, on the box.  This can be overlooked, but it is very important to check when purchasing. 
    You current OS, is so old, that they technology build into the new devices, is not something your OS understands.  It didn't exist when your OS was created, and therefore you need to upgrade the OS to work with the newer technology of these devices.
    10.6 software is not downloadable.  You must purchase a DVD disc.  You can order it from the on-line apple store
    - http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard.

  • I have just changed my password on googlemail on my computer and it has immediately locked me out of my emails on my phone and my new password now doesnt work either! i need to see my emails for work! someone please help!

    Please can someone help me?
    I have just changed my password on my work computer on gmail but my phonehas locked out of my emails now and will not accept my new password. it keeps telling me my username or password is incorrect. I have tried deleting entire email account and setting it up again but still doesnt work!
    Im out of options and step by step on apple is rubbish!!

    Ive also looked into other comments people have made about this and they are saying if you go into your account and go to incoming mail server you can change the password there but I cant find that anywhere. it only says outgoing mail server.
    could this be the problem? have i deleted this?

  • HT1937 I have lost my ipad and alr bought a new one but somebody still uses my game center ID to play my game even I have alr changed my password for GC.what can i do to stop them to use my one? Thank you

    I have lost my ipad and alr bought a new one but somebody still uses my game center ID to play my game even I have alr changed my password for GC.what can i do to stop them to use my one? Thank you

    I need answer from anyone can do too.

  • HT3275 My Time Capsule keeps saying "backup failed" due to the network password not being correct. I have not changed my password and every day I have to type the same one in and then it works. But then the same thing happens the next day. Can anyone help

    My Time Capsule keeps saying "backup failed" due to the network password not being correct. I have not changed my password and every day I have to type the same one in and then it works. But then the same thing happens the next day. Can anyone help? This only started doing this about 2 weeks ago.

    Hello,
    Mac OS X 10.4 Help, I forgot a password in my Keychain
    http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1960.html
    Resetting your keychain in Mac OS X...
    If Keychain First Aid finds an issue that it cannot repair, or if you do not know your keychain password, you may need to reset your keychain.
    http://support.apple.com/kb/TS1544
    Open Keychain Access in Utilities, use Keychain First Aid under the Menu item, then either check the Password under that item, change it, or delete it and start over.

  • Why do I have to change source input to mono when it's recorded in stereo through my interface from an acoustic pick up in order to hear anything in playback?

    Why do I have to change source input to mono when it's recorded in stereo through my interface from an acoustic pick up in order to hear anything in playback?
    It's a dean markley acoustic pick up with a mono 1/4" jack. It's plugged into a focusrite interface. GarageBand only records it in stereo and only plays it back in mono.

    Watts100woo wrote:
    with a mono 1/4" jack. It's plugged into a focusrite interface. GarageBand only records it in stereo and only plays it back in mono.
    you appear to already know the answer, however...
    GB is not recording it in stereo, nor could it
    the short story:
    http://www.bulletsandbones.com/GB/GBFAQ.html#leftspeakeronly
    (Let the page FULLY load. The link to your answer is at the top of your screen)
    the long story:
    http://www.bulletsandbones.com/GB/Tutorials.html#bsqstereovsmono
    (Let the page FULLY load. The link to your answer is at the top of your screen)

  • HT201250 Why do i have to use the password for time capsule every time i start my computer

    Why do I have to use thr password for time capsuel every time I start my imac?

    With hindsight, the previous response I got from Apple was just a way of shelving the problem.
    Having just had to reset my password after another 3 months, I contacted Apple again, and it happened that the senior advisor whom the phone agent consulted had had exactly the same problem as me, and had found that iTunes could fix it.  However when I spoke to iTunes they told me I needed to speak to Apple ID account security.  The Apple ID account security representative spoke to a senior adviser, then told me that it would be fixed after I reset my password.  However I am not convinced that anything was actually done, so I may be back here in another 3 months ...
    To modify Roger's advice, the solution I was given is: go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column, 'iTunes Store' in the third column, then "Account Management" and "Apple ID account security", then "Talk to Apple support now". A complication is that the "Talk to Apple support now" option only appears when UK English is selected.  So you either need to select UK at the top, or find another way of making phone contact (the email link just went back to the person in iTunes)!

  • TS3899 my iphone does not connect to my email provider and fetch my email.  I have set up a new account but get the message "server is unavailable"..I have been getting emall ok previously, this occurred when I changed my password on my email account

    My iphone does not connect to my email provider and fetch my email.  I have been getting emall ok previously, this occurred when I changed my password on my email account. I have "set up a new account" but get the message "server is unavailable". I have tried several things but to no avail. Does anyone have the solution?
    Thanks

    Did you ever fix this problem? The same thing happened when I just changed my kids passwords and now can't access their mail on their iPods or my iPad but I use the same email provider and mine is fine however I did not change my password.  If you fixed it how did you?

  • I keep getting an error message on my ipod touch, "your apple ID has been disabled" what do I do to enable it. I have already changed my password.

    I keep getting an error message on my ipod touch, "Your apple ID had been disabled." I have already changed my password. I can't update any apps. What should I do?

    I've never had that problem but perhaps "Manage your account" might help you.

  • Why did you have to change the layout of Firefox?

    I would like to know why you have gone and changed the layout of Firefox?
    I am still on Fx 3.6.18 because quite frankly 5.0.1 looks horrible.
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