Why do i have to contact support every time i buy an app?

I can't believe I am the only person experiencing this. I've been an apple customer for over six years. I have two personal ipads, one work ipad, and two personal iphones with them. For some unknown reason this year they decided to put some restriction on my account that if i try to buy an app from the app store, I have to call in to support to get it to go through. Support fixes it, but ONLY FOR THAT PURCHASE. Anytime afterward that I want to buy an app, I have to go through the same thing again. Every time I call, I get a difference excuse for why it's happening. One person told me it's because i got a refund on an app once (mind you , the refund was because APPLE doublecharged me for one app, not anything that was my fault). Lately the new line has been that it's "for my protection". Who on god's green earth thinks that is a reasonable way to treat a customer? Why only me? I don't see anyone else complaining about this. I spent thousands of dollars on Apple equipment expecting a certain kind of service, and instead I'm treated like a criminal where I can't even buy an app with a valid credit card without getting special permission. Has Apple lost their collective minds?

We are fellow users, we won't know why. If you are frequently changing your payment method then that might be why - if you've got the message to contact them again then you could see if they can see why it's happening and if they or you can do anything to stop it happening.

Similar Messages

  • Why do I have to contact support every time I change payment method

    i have ate to contact support when I change payment method why

    We are fellow users, we won't know why. If you are frequently changing your payment method then that might be why - if you've got the message to contact them again then you could see if they can see why it's happening and if they or you can do anything to stop it happening.

  • Why do I have to contact support to purchase an app?, Why do I have to contact support to purchase an app?

    Why do I have to contact support to purchase an  app? I need it now and support says it will contact me within 24 hours?

    How would we know?
    Ask itunes support.

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    WHy do we have to reset passwords every time we do something on iPad?

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    Why does itunes have me logging in multiple times to buy a song? I can access everything else fine, but now my account is disabled for some reason although my password was entered correctly... help

    I've seen a couple of other threads over the last 10 minutes posting similar problems, so it appears to have affected other people as well - the poster on the first thread has now posted again saying that it's now working for him, so you could give it another try.
    Edit : your reply appeared as I was attempting to post this

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    Back up all data.
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  • HT201493 why do I have to log on  every time I want to use this app?  Logging on is a collosal pain,

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    That wouldn't protect your friends.
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    Back up all data.
    Launch the Keychain Access application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
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  • Why do I have to log in every time I access iCloud?

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