Why do I have to enter my password 3 times before I can access my iTunes account using a Windows 8.1 pc?

For the past 6 months or so, I can't log onto my iTunes account without entering my password at least three times. This is only when I'm using my Windows pc (8.1). Logging in on my iPhone, ipad, ipod are fine. Argh!

Anyone?

Similar Messages

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    Report generated April 17, 2015 at 6:39:23 PM EDT
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        iMac (27-inch, Mid 2010) (Technical Specifications)
        iMac - model: iMac11,3
        1 2.8 GHz Intel Core i5 CPU: 4-core
        4 GB RAM Upgradeable
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            BANK 1/DIMM0
                2 GB DDR3 1333 MHz ok
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            BANK 1/DIMM1
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        Bluetooth: Old - Handoff/Airdrop2 not supported
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    Video Information: ℹ️
        ATI Radeon HD 5750 - VRAM: 1024 MB
            iMac 1600 x 900
    System Software: ℹ️
        OS X 10.10.3 (14D136) - Time since boot: 5:14:2
    Disk Information: ℹ️
        ST2000DM001-9YN164 disk0 : (2 TB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 2.00 TB (1.91 TB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        PIONEER DVD-RW  DVRTS09 
    USB Information: ℹ️
        Silicon Labs CP2104 USB to UART Bridge Controller
        HP Deskjet 3520 series
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Western Digital My Passport 0730 1 TB
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            Time Machine (disk1s2) /Volumes/Time Machine : 500.08 GB (319.00 GB free)
            Media (disk1s3) /Volumes/Media : 499.10 GB (465.63 GB free)
            Recovery HD (disk1s4) <not mounted>  [Recovery]: 650 MB
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        Anywhere
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            /Library/Extensions
        [loaded]    com.symantec.kext.SymAPComm (12.7.1f4 - SDK 10.8) [Click for support]
        [not loaded]    com.symantec.kext.filesecurity (12.7f4 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.fw (5.3.1f4 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
        [loaded]    com.symantec.kext.ips (3.10.2f23 - SDK 10.8) [Click for support]
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        [not loaded]    com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Click for support]
        [not loaded]    com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Click for support]
        [not loaded]    com.Maxtor.driver.PowSecDriver (4.3.19) [Click for support]
        [not loaded]    com.RemoteControl.USBLAN.usbpart (2.0.6) [Click for support]
        [not loaded]    com.cy.iokit.Morpheus (1.4) [Click for support]
        [not loaded]    com.maxtor.iokit.IOFireWireMxBt (4.2.6) [Click for support]
        [not loaded]    com.palm.ClassicNotSeizeDriver (3.0.2) [Click for support]
        [not loaded]    com.prolific.driver.PL2303 (1.2.1) [Click for support]
        [loaded]    com.silabs.driver.CP210xVCPDriver64 (3.1.0d1) [Click for support]
        [not loaded]    com.sony.driver.prs (1.0.1d1) [Click for support]
        [not loaded]    nl.bjaelectronics.driver.PL2303 (1.0.0d1) [Click for support]
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        [not loaded]    com.belcarra.iokit.usbpart.panther (1.6.1) [Click for support]
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        [unknown]    ~ [Click for support]
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        [loaded]    com.coupons.coupond.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
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        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
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        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        Backup Engine    Application Hidden (/Library/Application Support/Maxtor/Backup Engine.app)
        AdobeResourceSynchronizer    Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
        Magic Window    Application  (/Applications/Magic Window.app)
        Dropbox    Application  (/Applications/Dropbox.app)
        AirServer    Application Hidden (/Applications/AirServer.app)
        CleanMyMac 3 Menu    Application  (/Applications/CleanMyMac 3.app/Contents/MacOS/CleanMyMac 3 Menu.app)
        SymSecondaryLaunch    UNKNOWN  (missing value)
        HPEventHandler    UNKNOWN  (missing value)
        HP Product Research    UNKNOWN  (missing value)
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        Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 [Click for support]
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        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        PDF Browser Plugin: Version: 2.4.4 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
        Gears: Version: 1.0 [Click for support]
        iPhotoPhotocast: Version: 7.0
        QuickTime Plugin: Version: 7.7.3
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
        NortonInternetSecurityBF: Version: 1.11.0 - SDK 10.6 [Click for support]
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        UploadManager: Version: Unknown - SDK 10.5 [Click for support]
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        Google Earth Web Plug-in: Version: 7.1 [Click for support]
        ContentManager: Version: Unknown - SDK 10.5 [Click for support]
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        Searchme [Adware! - Remove]
        Slick Savings [Adware! - Remove]
        WOT
        Facebook Photo Zoom
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        Blur
        searchtab
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        AdBlock
        Amazon Shopping Assistant [Adware! - Remove]
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        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        MacFUSE  [Click for support]
        Norton\nQuickMenu  [Click for support]
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        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 2.00 TB Disk used: 88.34 GB
        Destinations:
            Time Machine [Local]
            Total size: 500.08 GB
            Total number of backups: 45
            Oldest backup: 2015-01-06 12:12:32 +0000
            Last backup: 2015-04-17 21:17:31 +0000
            Size of backup disk: Adequate
                Backup size 500.08 GB > (Disk used 88.34 GB X 3)
    Top Processes by CPU: ℹ️
             4%    Magic Window
             4%    WindowServer
             3%    backupd
             1%    launchd
             0%    com.apple.WebKit.Networking
    Top Processes by Memory: ℹ️
        163 MB    softwareupdated
        120 MB    com.apple.WebKit.WebContent
        99 MB    mds_stores
        86 MB    Safari
        69 MB    Mail
    Virtual Memory Information: ℹ️
        105 MB    Free RAM
        1.40 GB    Active RAM
        1.29 GB    Inactive RAM
        675 MB    Wired RAM
        11.43 GB    Page-ins
        80 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 17, 2015, 01:22:37 PM    Self test - passed

  • Why do I have to enter my password everytime I open iTunes?

    Why do I have to enter my password everytime I open iTunes?
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    Actually, the only thng that will do is set the frequency of requiring the password once it has been entered the first time. The default (I think) if restrictions are NOT turned on is fifteen minutes. Regardless of this settings, the AppleID password will need to be entered at least once (more if there is a substantial amount of time between purchases.

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    My iPhone is displaying a "iPhone is disabled" notification. It asked me to enter my password multiple times before locking me out. Can you help with this?

    Hey there!
    Unfortunetly, in situations like this, the ONLY other way to bypass that four-digit passcode and/or a disabled device is to connect to a computer with the most recent version of iTunes (11.1.3), connect the device in Recovery Mode and restore it to factory settings. Restoring to factory will completely wipe the device, including the four-digit passcode.
    The steps to do so are outlined in http://support.apple.com/kb/ht1212
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  • HT1349 I have purchased a new PC and am being blocked from accessing my itunes account why ???

    I have purchased a new PC and am being blocked from accessing my itunes account why???

    You are being blocked how ?
    If you mean that your library isn't showing then it won't automatically appear on it. You can authorise your iTunes account on it via the Store > Authorise This Computer menu option (with iTunes 11 pressing Alt-S should get the Store menu to appear). You will then need to either download your content onto it (what you can re-download will show under Purchased link under Quicklinks on the right-hand side of the iTunes store homepage), or copy if from your old computer or your backup.
    If you are referring to something else ... ?

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    (A) Try reset iPad
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    My laptop has crashed and I can't sync my iPad air. I have tried to back up off I cloud but it hasn't transferred all of my photos or music. Is there anyway I can access my iTunes account any other way?

    Your iTunes account won't include your non-iTunes purchased e.g. music copied from CDs etc, nor photos that were synced from a computer.
    To get non-iTunes music you will have to go via a computer. If you don't have that music on, for example, an external drive, then there are some programs listed half-way down this page which should be able to copy them back from a device : https://discussions.apple.com/docs/DOC-3991
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    I have an Iphone 4s. I noticed today that someone has been downloading music using my apple id and password. No one knows my id or password. Not even my children. How can I stop them from using it? How can I keep it from happening again?

    Changing your password should be sufficient, that should be required to be entered to download anything from the store.
    In case it's the new U2 album that you are referring to, then that was given to free to everyone last month - you can remove the album if you don't want it on your account : http://itunes.com/soi-remove
    If not, and if you've been charged, then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why do I have to refresh 2 or 3 times before pages are displayed correctly?

    I just recently reformatted my laptop and installed a fresh copy of Windows 7 home premium 64-bit. Went through all the motions, blah blah blah.... Anyway, noow when i use firefox, the majority of the time my home pa't ge doesn't load certain elements, sometimes it says pages are unavailable (same screen as when your connection goes out), and then usually loads them correctly after refreshing 2 or 3 times. I have no idea what could be causing this. I don't think it's my ISP. Anyone have any ideas?

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  • How Often Do You Have To Enter Your Password When Redeeming Multiple Songs?

    I pick up Starbucks "Pick of the Week" cards now and then, and I don't always get around to redeeming them until I have 3 or 4 cards. In the past, I've been able to enter a code, enter my password, and then just enter more codes until that iTunes Store session has ended. For the last several months, I've noticed (in both version 9 and 10) that I have to enter my password every time I enter a code.
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  • HT201485 why do I have to enter my Apple ID and Password several times each time I launch iTunes

    Why do I have to enter my Apple ID and password several times to enable automatic downloads each time I launch iTunes? I get no password errors.
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    iTunes 12.0.1.26

    That seems strange. Try an iPad reset and see if this fixes the problem,
    Reset your iPad by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPad  will then go through a reset / reboot procedure and will be ready for use within about a minute.
    Don't worry about doing this as you will not lose data or settings.
    Good luck and do report back.

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    why do i have to enter my apple id password every time i open my ipad?

    You're right, it's because you're a course creator or contributor.
    You can just cancel this dialog box but you can't avoid it.

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