Why do I have to force close firefox?

I can close a "firefox window" but I can rarely completely close firefox the proper way. Whenever I try to close firefox it won't close. I have to force close it.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Similar Messages

  • Why do I have to force quit firefox? All my plug-ins and add-ons are disabled, and still firefox cannot quit.

    Apple Q and Firefox > Quit Firefox do not work. The only thing that works is FORCE QUIT.

    If Firefox hangs (stops responding) when you try to clear the cache and cookies and you have already disabled all Extensions and Plugins from the Firefox (Tools) '''Add-ons''' manager, then the problem could be one of the files in your [[Profiles|Firefox profile]]. See [[Firefox hangs]] and try creating a new Places database, by opening the profile folder (via "Help -> [[Using the Troubleshooting Information page|Troubleshooting Information]] -> Show in Finder"), then quitting Firefox, and deleting the file(s) '''places.sqlite''' and '''places.sqlite-journal''' (if it exists).
    If that doesn't help:
    Try creating a new Firefox profile for testing (this will not remove your existing profile ; you can choose between the two in the Firefox Profile Manager). See [[Managing profiles]] for details. For other ideas, see [[Basic Troubleshooting]].

  • The Menu bar is visible but not functional, I have to force-quit Firefox 4.0 every time I want to close the application.

    This is a recurring but not constant problem I encounter while running Firefox 4.0 on my MacBook OSX10.6.7. The Menu bar across the very top of the screen will be visible, but none of the menus will work if I click on them (File, Edit, View, History, etc.) I have to force-quit Firefox and restart it to get it to work again.
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    Hello DRAnderson100, try to delete the [http://kb.mozillazine.org/Localstore.rdf localstore.rdf] in [http://kb.mozillazine.org/Profile_folder_-_Firefox profile folder] and check it again.
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  • RH9 Snippets not saving, RH not closing have to force close

    I'm a new RH user so please forgive me if this is answered somewhere else (I did search for awhile first).
    Windows XP Pro 2002 Service Pack 3
    RoboHelp 9 HTML 9.0.1.232 (recent upgrade from RH7) Project has about a thousand topics
    Using Visual SourceSafe (VSS) for version control
    There were snippets in the project before I started and before this upgrade - those all are usable and stay where you put them through saving and closing RH. Other edits to topics seem to be surviving the save process also. Snippets I create (have not created any before this) are not surviving when I save the project, but they are creating .hts files on the hard drive (but not showing up in VSS).  Also, when I create multipe new snippets, the first one and only the first one I create shows up in the snippet pod (before closing RH), and when I save/close/reopen RH, none show in the pod.
    Note: had the same as problem/related to this forum question.
    Also, now when I try to close RH it just closes the active tabs but does not close the project and I have to force close RH in the Windows Task Manager.
    Summary:
    Edits to topics that do not      involve snippets are being saved
    Edits that involve snippets      created before yesterday are saved
    Snippets created by me:
    All are creating files       on my hard drive
    None are going into       Visual SourceSafe
    Only the first shows       up in the Snippet pod before RH closes
    None show up in the       Snippet pod when RH is reopened later
    So there we are.  Any ideas or suggestions?

    OK, my colleague (who is a RH certified expert) figure out what was going on.  Basically, in addition to our two hard drive copies of the project being out of sync (which we fixed by deleting some, taking some out of VSS that didn't belong, and recopying everything onto my hard drive) there is an underlying snippet problem which my colleague diagnosed as follows (her description):
    The project was worked on in RH7 for a couple of years. In early June 2011, RH9 was installed. The project was opened in RH9, and the appropriate ‘do you want to convert the project’ message displayed. I proceeded to do the conversion.
    Everything seemed to convert rather well except for one thing – the snippets. If you opened the Properties window for a snippet, you could see the description; however, the description would not display in the Pod in the designated “Description” column.
    As a test, I created a new snippet in RH9, which generated the following code:
    <?xml version="1.0" encoding="utf-8"?>
    <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"  "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
    <html xmlns="http://www.w3.org/1999/xhtml">
    <head>
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
    <meta name="topic-comment" content="here's the description" />
    <title>New Snippet</title>
    <meta name="generator" content="Adobe RoboHelp 9" />
    </head>
    <body>
    <p>This is placeholder text for your snippet. To add content to the body,
    replace this text. </p>
    <p>&#160;</p>
    <p>For information about applying snippets to topics, press <b>F1</b>.</p>
    </body>
    </html>
    However, the code for a converted snippet looks like this:
    <!doctype HTML public "-//W3C//DTD HTML 4.0 Frameset//EN">
    <html><head>
    <meta http-equiv=content-type content="text/html; charset=utf-8">
    <meta name=generator content="Adobe RoboHelp - www.adobe.com">
    <meta name=generator-major-version content=0.1>
    <meta name=generator-minor-version content=1>
    <meta name=filetype content=RoboHelp>
    <meta name=filetype-version content=1>
    <meta name=page-count content=1>
    <meta name=layout-height content=487>
    <meta name=layout-width content=424>
    <title>Use this snippet as the explanation for the Credit Type field on a form.</title>
    </head>
    <body>
    <p>Unit of credit for the course. Together with the Credit Value, it defines
    the possible credit hours earned for the course.</p>
    </body>
    </html>
    Notice how the text that is in the title tag is actually the DESCRIPTION for the snippet. Also, there is no meta tag for the real description in the converted code. The real title for this snippet is Credit Type, but for some reason, that does not display in the converted snippet code. The name only displays correctly in the Properties window, like this:
    Strange how the name (or “Title” as the code seems to indicate it should be) correctly displays in the Properties window, but that name is nowhere in the actual code in the HTS file.
    So it seems to me that there is a disconnect between what’s in the code, and what’s displaying in RH, and I’m not sure how or why that happened. I simply allowed RH9 to convert my RH7 project, and this Snippet problem was the only resulting problem that I’ve found.
    Is there any way to get this properly fixed by Adobe? Even when we enter the appropriate descriptions ourselves, they STILL don’t display properly in the Snippets pod. Sometimes some of them display, sometimes all of them don’t display, and sometimes if you perform an action (like creating a new snippet), then that action will cause some or all of the descriptions to display.
    Here’s an example --
    1st screenshot below – the Snippets pod as it typically displays for us in RH9. Absolutely no descriptions displaying.
    2nd screenshot below – I created a new snippet. The description for the new snippet displays PLUS the two descriptions for recently created snippets display! You can only see one of them in the screenshot (“Curriculum Considered Complete Situations”), but further down the list, the description for a snippet named “Requiring Search Criteria” also displays after creating the new snippet (Note: Both of these snippets were created in RH9, which raises the questions: Why didn’t the descriptions already display *before* I created a new snippet? Why did the action of creating a new snippet *cause* the two snippet descriptions to suddenly display?)
    Another Note: After my co-worker had manually gone through all of the snippets and manually added descriptions (and updated the “Title” tags to reflect the actual title of each snippet), this caused some issues – erratic Snippet pod behavior, and he had to keep using the Task Manager to close RH (normal close methods wouldn’t work). So since RH9 started acting funny and wouldn’t close for him, we reverted back to using the HTS files and the rhsnippet.apj snippet file that RH9 originally converted for us, and those original files are what we are continuing to use, but we would like to have a solution for the problem. Why didn’t RH9 properly convert the HTS files? Or at least, to us, based on the code that’s actually in the files, they don’t appear to be properly converted.

  • Try to print a coupon using the coupon printer and it doesn't respond. I have to force quit firefox.

    Up until recently I have been able to print coupons using Firefox. Now when I try to using the coupon printer Firefox becomes unresponsive and so I have to force quit Firefox. I have a Mac OSX version 10.5.8 desktop with Firefox 8.0 beta.

    Because you've continued your topic in another thread, I will lock this one.
    * [[/questions/930829]]

  • Error when trying to view vids on Facebook on Revolution- Have to force close

    Have to force close when trying to view a video on Facebook that was posted with phone. Youtube vids work great it's just not working with ones that were posted by phones and it has worked since I got the phone about a month ago

    DionM_VZW wrote:
    bulldog69 wrote:
    Have to force close when trying to view a video on Facebook that was posted with phone. Youtube vids work great it's just not working with ones that were posted by phones and it has worked since I got the phone about a month ago
    Hello bulldog69! So, these videos you're trying to watch. Were they posted using your phone or someone else's phone? Are the videos viewable using a desktop/laptop computer?
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  • Pro book is acting strange..rainbow ball under cursor sticks and a bar code takes over ....have to force close

    My pro book is actn strange......the cursor and rainbow ball sticks on screens and a bar code takes over...everything freezes and I have to force close but it seems to be happening more frequently and getting worse......can anyone help please..getting really worried

    What do you mean by "a bar code takes over?"  If your cursor is degenerating into something that looks like a bar code, you have very serious problems.  Possibly hardware problems.  Try running Apple Hardware Test.  If that comes up with problems, contact Apple for service.  If not, it doesn't necessarily mean there aren't any hardware issues, but you'll need to move on to other possible cures.  Test in safe mode (hold down the shift key at startup) and in a different user account and report the results here.  If you continue having problems in both those situations, try reinstalling the system.

  • Itunes freezes on my mac mini?? its okay for the first few minutes then freezes. i just then get the colour wheel and have to 'force close'

    hi there, i have major problems with itunes freezing on my mac Mini, its okay for the first minute or two then it freezes and i get the spinning colour wheel and i have to force close.
    can anyone help?

    I suspect that you'll have to mount that volume at boot time and not at login time as you're doing now.  If you can arrange that, then the volume should be available to all users.
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  • When closing "Word" it does not fully close and I have to force close it to shut down my computer, any suggestions?

    When closing "Word" it does not fully close and I have to force close it to shut down my computer, any suggestions?

    Sounds like Word is corrupt, I would uninstall the app and then reinstall. Also there is a MS Office for Mac forum,  you can find it at: Office for Mac Product Forums

  • When i right-click and select 'view image info', that info box and browser window lock up, have to manually close firefox to reinstate the browser

    when i right click and select 'view image info', that info box and the browser window lock up. i have to manually close firefox to reset the browser and gain access. sometimes, i have multiple firefox browsers open when this happens, and both browsers lock up, and all three (both browsers and the image info window have to close down together..
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    You're welcome

  • When I try to open I Movie the screen appears with the message creating thumbnails and all my projects have disappeared. Then everything freezes and I have to force close my Macbook Pro

    When I try to open I Movie thes screen appears with the message "creating thumbnails" and then freezes. None of my events or projects appear in the libraries. I cannot close I Movie or my computer and have to force shut down my Macbook. This is a sudden occurence.

    You can never, never transfer an installed copy of PSE. It's just too complex and it strews stuff all over your hard drive in places the migration assistant is not programmed to look. Now you will need to download and run this:
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    after which you can go around and manually remove all the bits from Applications, the library at the top level of your hard drive>application support>adobe, and your username>library>preferences. Spotlight will not help with this; it's programmed to skip these kinds of files.
    Then you can reinstall from scratch. Let us know if you need help finding the library folders.

  • Why do I have to Force Quit iTunes so often?

    On my old G3 iBook I remember I had to Force Quit iTunes (can't remember which ancient version that was) sometimes when it 'froze' after I clicked a new track title on a CD that was in the Drive.
    In iTunes 6, this never ever ever ever ever ever happened. Never. Not once. Ever. I silently congratulated Apple on eliminating that annoying particular little glitch.
    Now I've recently downloaded iTunes 7 - it's happening again !! Several times when I click to play a different track on a CD in the drive, I get "iTunes (not responding)" and I have to Force Quit. This is REALLY REALLY annoying. Why has this old fault returned?
    (btw I just saw the thread below mine, about iTunes needing Force Quit after playing 2 tracks on a CD? This is NOT the same fault. iTunes will happily PLAY a whole CD without complaining - the problem occurs after I double-click to play a different track while another one is still playing.)

    FWIW, I have had a similar problem, where iTunes froze on random songs at two seconds into the song. I would have to force quit, then restart. This occurred when I put in a CD to play from the beginning, while I did other things. I have not witnessed your circumstances when clicking a new track to play. I do not do this often, except after I restarted iTunes to continue the CD.
    I just deleted the com.apple.itunes.plist file in ~/Library/Preferences and so far, so good.

  • Lately, when I get the "Unresponsive Script" message, Neither the cancel nor the complete script button will work and Firefox hangs so I have to Force Quit Firefox. What is wrong?

    Here is the link below the message about the unresponsive script:
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    ive also repaired disk permissions using disk utility and disk warrior.

  • Always have to force close

    itunes is always crashing, it uses huge amounts of ram and anytime i reboot i am need to force close itunes...is this normal or do i have a problem? thanks to everyone

    Hello Mark,
    Thank you for providing the details of the issue you are experiencing with iTunes becoming unresponsive.
    I recommend reviewing the following article to see if any third-party plug-ins could be causing the problem:
    iTunes: Troubleshooting issues with third-party iTunes plug-ins
    http://support.apple.com/kb/TS3430
    I also recommend verifying that your software is up to date.  You can check for updates by going to Apple () menu > Software Update…
    You can find more information here:
    OS X: Updating OS X and Mac App Store apps
    http://support.apple.com/kb/HT1338
    If the issue persists, I recommend reinstalling iTunes:
    OS X Mountain Lion: Reinstall apps that came with your Mac
    http://support.apple.com/kb/PH11201
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Why do I have to force quit mail?

    Mail almost all the time never closes by closing it, I have to force quit it.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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