Why do I have to now pay for Visual V-Mial when I had it for free on my iPhone?

I recently switched from an iPhone 4S to the HTC 8x WinPhone.  Now I have to subscribe to a voice mail service to get the same functionality I had on my iPhone??  Why?

Dear Verizon,
Thanks for the response.  Your reasoning still doesn’t make sense.  Are you saying that HTC uses your platform for messages and Apple does not?  I was told by HTC that it is up to the carrier (VZW in this case) whether or not to charge for visual vmail (see quote below). 
Dear Bryan,
I rely on my voicemail when I'm on the go and I will be glad to help out. The decision on whether a device will ship with visual voicemail and whether there is a charge is actually up to the carrier to make. Please accept my apologies for any misunderstanding, and thank you for being a part of the HTC community!
Let me know if I have successfully answered your question, please 
Sincerely,
Douglas
HTC
Are you saying you charge because there is data involved?  If so, I pay extra for a data plan so why hit me twice?  And, I’m not sure what visual voice mail does to incur data charges but it has to be miniscule and insignificant. 
I pay an ungodly amount to VZW now and you want to charge for a basic feature like visual voicemail.  It’s absurd and not very conducive to customer satisfaction.
>>Personal information removed<<
Message was edited by: Verizon Moderator

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