Why do I have to reboot my Apple TV2 to watch rented movies?

When I rent a movie from iTunes on my ATV2, I do not get the option to watch it, it just offers the option to rent the film again.
When I reboot the ATV2, the 'play' option appears, but I don't really want to do this each time.
Has anyone else had similar?

The Apple TV may be getting confused by connection issues, this may be HDMI, but may be more likely to be a network issue, have you tried another wifi channel to try to eliminate interference.

Similar Messages

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    Every time I use my ATV2 I have to reboot it, is there a solution?

    have you tried to update the firmware of the router
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  • Apple TV2 not playing rented movies

    Hi folks,
    Here's a problem which I've discovered since the latest software update for the appleTV:
    I regularly rent movies via the iTunes store on my iPad2.  Usually in standard def.  I've had no trouble in the past viewing said videos on AppleTV - appearing in the top left of the Apple TV home screen under 'Purchased' or 'Rented' items.
    On Sunday past,  I rented a film in the same way only to find that the rental did not appear on my AppleTV - I even did the whole 'check for rentals' thing via settings, but to no avail.  In the end, as I had friends round to watch the movie, I had to rent the movie a second time via my appleTV.
    Phoned support last night who couldn't give me an explanation of why this might be, but did offer me a work-around - ie, play the movie on my iPad and send it via Airplay to my appleTV - I tried it last night while the guy from support was on the phone with me.  It worked with a rented movie on my iPad 'Stander'.  No problems.  So, I went ahead and rented 'In Time' on my iPad, sent to to Airplay as before only to get the message on my iPad 'Not authorised to play this content on the selected monitor device'.  However, the audio was playing via the AppleTV.  Tried again this morning to find that now not only isn't the audio not playing via AppleTV but I'm getting the yellow exclamation mark triangle on screen with the message 'Not Authorised to play this content'.
    There is nothing wrong with my hardware as far as I can tell.  Everything else works as it should.  This is a problem which has suddenly occured since the last firmware/software update for AppleTV. 
    Can someone offer me some help/explanation because Apple support both last night and today have been entirely useless.  While not able to offer me an explanation, they did however try to sell me extended phone support, which was nice...
    So yeah, if anyone else can offer me any help/suggestions, it'd be much appreciated!
    d.

    I don't recall rentals made on an iPad ever also being available on AppleTV direct - they're not supposed to be:
    http://support.apple.com/kb/HT1657?viewlocale=en_US&locale=en_US
    It's a long time since I rented on an iPad so that's not to say it never happened I just don't recall that you werer supposed to be able do to this.
    Airplay however should work.
    Funnily enough I tried Airplaying a movie my kids had started to watch on teh AppleTV2 yesterday and got audio only.  This was from a local iTunes library so easy to do direct on the unit - I'd only tried Airplay as it should have continued from where they were watching rather than ahving to manually naviagte to there.
    AC

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    I've been having similar issues although mine seem to happen when I import my own movies into Apple TV. After adding new items to my iTunes library and then switching my entertainment configuration to Apple TV, I get nothing but total blackness and my TV says it has no HDMI signal. Once I unplug and repower the Apple TV, everything works fine.

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    That seems strange. Try an iPad reset and see if this fixes the problem,
    Reset your iPad by pressing the 'Sleep' and 'Home' button at the same time for about 15 seconds or so. Your iPad  will then go through a reset / reboot procedure and will be ready for use within about a minute.
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    What a ****...
    Safari is my browser and i like it, very polish an efficient.
    But Safari 4 became really annoying. Why do i have to reboot my computer to update it !
    It's a big regression in a user perspective... It recall me the old days with Windows when any update ask to restart... Grr...
    I understand that webkit is a framwork used by other software, OK. But in 2009, can you just check is any softwre use it, instead of restarting the computer.
    It's a big waste of time.
    I notice that since 10.5, i have to reboot often to update things... I remember 10.3 were without problem updates were silent and do not reboot my computer (except OS updates).
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    I totally agree. The fact that other applications use webkit is not a reason for a system reboot.. those applications, if they are open at the time of the update.. can merely be quit during.. then restarted after the webkit update. The only user interaction.. and interruption... would be the click of a button.. and a chat.. browser.. mail restart. That is entirely different than having the system reboot.. which requires that you drop everything.
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    I totally agree. The fact that other applications use webkit is not a reason for a system reboot.. those applications, if they are open at the time of the update.. can merely be quit during.. then restarted after the webkit update. The only user interaction.. and interruption... would be the click of a button.. and a chat.. browser.. mail restart. That is entirely different than having the system reboot.. which requires that you drop everything.
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