Why do I have to restore every time I want to sync?

Apple,
I am SO frustrated.  This has been going on for YEARS at this point.  Every single time I download a new album of music and want to sync it to my iphone, it simply does not work.  It says the sync is complete, it shows all the tracks with a grey dotted circle next to them, and they NEVER sync to my phone.
There is plenty of space on the phone.
The only way I can get it to work is to completely restore my iPhone to NEW every time I want to sync a new album which is absolutely ridiculous.  Please help.
Cheers,
Kyle

Firefox isnt even available for the iOS platform, so this question is not related to Firefox.

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