Why do I have to sign in to the app store even though the download is free?

why do I have to sign in to the app store even though the download is free?

Because all content that you download from the iTunes stores is coated with your Apple ID.

Similar Messages

Find My Friend request opens the App Store even though I have the app installed.

I have the App Find My Friends installed on my iPhone.
I sent my boyfriend a request which he accepted and I can now follow him and this works perfectly.
The issue came when he sent me a request in return.
I got the request in my emails. Opened it up and clicked the link, but instead of opening Find My Friends it opened the App Store but once open the App store tells me the app is "Installed"
I've deleted and reinstalled the App and also checked that it was downloaded on my Apple ID rather than his. But for some reason my phone thinks I don't have the App installed.
Help would be greatly appreciated.

Ask him to send another request to you, but this time open the find my friends app and the request should be in the request box.

HT4463 When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks

When clicking 'buy' for Mountain Lion in the App store I get the message "product distribution file could not be verified, it may be damaged or was not signed' Anybody know why I get this message. Thanks

Make sure your Mac qualifies for Mountain Lion > Upgrade your Mac to OS X Mountain Lion.
If you have anti virus software installed, disable that before downloading apps.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
Try deleting the cache, cookies, and preference files (plist) associated with the App Store.
Quit the App Store if it's open.
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store.

Why do i have a question mark on my app store

why do I have A question mark on my app store?

To delete that question mark, just hold the Command key and drag it off the Finder, so that question mark will be removed. That's caused when the item you had there is deleted, so Finder doesn't find it and it shows the question mark

Why is when I try to download from the App Store, it says "The application cannot be downloaded." I do have an ID account and my software has been updated.

Hello there, I'm new to the Apple world, and I'm still learning my way around.
Why is when I try to download from the App Store, it says "The application cannot be downloaded."
It doesn't ask me for payment or anything. When I click on download, about 10 seconds later, that message pops up and nothing is downloaded onto my laptop. I can download other stuff onto my laptop for e.g. Microsoft Word and other various programs such as Google Chrome from the internet. However, I just cannot download from App Store. Any suggestions on how I can download apps?

There is nothing wrong with my iTunes, is more of the App store that I am concerned about. And I've tried the "Authorise this computer" yes it does download when using iTunes, but no luck with App Store. And, yes I am logged onto iTunes when doing purchases.
I find this really fustrating because the App store works fine on my ipod but once it comes to my macbook, it does not download. A few seconds later after I click on an app to download, the pop up message notifies me that the purchase cannot be downloaded.
Anyways, thanks for your suggestion.

Sign in to download from the App Store screen has the wrong Apple ID- grayed out. How can I change it?

When I have a software update notification and I go to the 'Updates" tab of the App Store and click 'update', the flash screen 'Sign in to download from the App Store comes up the the Apple ID is wrong and grayed out so I can't change it. Where is the bogus Apple ID stored? How can I 'ungray' it to make it editable?
I'm running Mavericks 10.9.4 on an IMAC 2.5 GHz Intel Core i5.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
          File ▹ Find
from the menu bar. In the search window, select
          Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
          Other...
A sheet will drop down. In that sheet, select
          Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method.

I can't access the mac app store even though I have 10.6.8!

I have a MacBook 1.83GHz and I have just downloaded 10.6.8 and I have the mac app store in my dock but it has a line through it and says I need 10.7 to open it. Before downloading 10.6.8 I still had it in my dock but it said i needed 10.6.8 to open it.... I am really confused why I need 10.7 to open it as i thought you needed 10.6.8! How can i get the mac app store working!!???
Katy

You don't have the Snow Leopard version. Perhaps you didn't install Snow Leopard since you cannot download it. You must purchase it:
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.

HT5625 I have reset my apple Id and password however when I try and use it in the App Store it says the password is incorrect.

I have reset my password however when I try to use the App Store it says the password is incorrect. Do I have to set up an account in iTunes with a credit card in order to use the App Store? I did not have to do this in he past. Thanks

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Note:
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622

When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem. I've tried all the suggestions from App Support but no luck.

When I try to sign on to Mac App Store I get the message "Your device or computer cannot be verified" Yet I can sign on in iTunes no problem. I've tried all the suggestions from App Support but no luck. What am I doing wrong?

What troubleshooting techniques have you tried? Have you restarted the app? Have you restarted your computer?
One idea is to Trash this file; Mac HD/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist and restart.

HT204476 I cannot open iPhoto now that I upgraded to Yosemite.When I click iPhoto it says I have to download older version of iPhoto.The app store, it says "The item you've requested is not currently available in the U.S. HELP!

I upgraded my Macbook Pro (early 2011) to OS X Yosemite 10.10.3. Now, I cannot open iPhoto. It says I have to download older version of iPhoto. When I go to the app store, it says: The version of iPhoto installed on this Mac is not compatible with OS X Yosemite. Download the latest version for free from the Mac App Store. the it says: "The item you've requested is not currently available in the U.S.Do I need to find my original Macbook disk and install it back and go from there? Did I loose all my pics? Do I really ned it if they are all visible from the new "Photos" App? HELP!

Try Terence's instructions here Is Iphoto gone ? i want it back!
Pete

I can't get to download the app store after all the updates. I have version 10.6.8 and there are no more available updates for my operating system.

I can't get to download the app store after all the updates. I have version 10.6.8 and there are no more available updates for my operating system.

Look in the HD/Applications folder.

When i go to the app store to update the one app that needs to be updated, the screen is blank. It used to list all the apps that need updating and have a button called update all. Now nothing. Just a blank screen.

when i go to the app store to update the one app that needs to be updated, the screen is blank. It used to list all the apps that need updating and have a button called update all. Now nothing. Just a blank screen. How can I fix this?

There's been a problem with this all day. Seems to be a server problem - wait a day and try again, or use itunes on the computer to update, that works.

HT4623 I have installed OS6 on my iPhone 4. A new app is Passbook. When I click on the App Store bar at the bottom of the page a message pops up saying Cannot connect to the iTunes Store. It shouldn't be trying to connect to the iTunes Store, should it?

I have installed OS6 on my iPhone 4. A new App is Passbook. When I click on the App Store bar at the bottom of the Passbook page a message pops up saying Cannot connect to iTunes Store. That's wrong isn't it? It should not be trying to connect to the iTunes Store but to the App Store?.

It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.

Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.

Yesterday I worked on spreadsheets in the 3.0 version, today I open up numbers and it tells me I need to update. When I look in "about numbers" it tells me I have version 09...I went to the app store, it says the new version is installed on my Mac.

Hi nuvest,
Numbers 3.0.1 lives in your Applications folder. Numbers '09 lives in a folder called iWork '09 within your Applications folder. You can drag each icon to your Dock. They will become Aliases. Right click (or control click) on each Alias in turn and Options > Keep in Dock. Then you can choose which one to launch.
Numbers '09 (Numbers 2.3) is on the left, three column chart. Numbers '13 (Numbers 3.0.1) is on the right, four column chart.
Both versions will run side-by-side. Just be sure which version has your document open before you save.
In Numbers 3.0.1 you can convert "backwards" to Numbers 2 with File> Export > Numbers '09...
Regards,
Ian.

When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

When I try to download a song onto my iPad from iTunes Match, my iPad says "Cannot connect to the iTunes Store" even though I have a perfect Internet connection.

Try a power cycled of the iPad.

Why do I have to sign in to the app store even though the download is free?

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