Why do I have trouble with attachments being stripped when sending email via Earthlink Webmail using Firefox?

I recently built a new computer running Win 8.1. However, I have had trouble sending and receiving attachments with Earthlink Webmail on Firefox. I sometimes cannot see attachments to emails I receive, although the size of the file indicates they are there. When I try to send an email with attachments, the browser contacts Earthlink, and then the message reappears, but the attachments have been stripped. If I hit Send again, the message goes, but without the attachments. If I re-attach the attachments and hit send, they are again stripped. I contacted Earthlink support, and they told me it is a problem with Firefox. I then tried IE and was able to send the attachments without a problem.
I would really appreciate any help as Firefox is my browser of choice.

1. Not sure how to send an email in a private browsing window... I use Earthlink Web Mail and I cannot find anything on that site about private browsing window.
2. Have not tried this yet, but will when I get a chance.
3. Not sure. My old computer ran XP. Never had the problem with it. Right now, it is not connected to the internet, so can't check it.
4. I neglected to mention... I did try IE and it worked fine.
I do have Norton 360 installed, but it was not a problem on the XP machine.
Thanks for your response. I have been so busy lately that I just now picked up your response. I have not had time t to try anything else.
As far as the file type, I was trying to send pdf files. Have not tried other file types.
Earthlink limits messages (and attachments) to 20 MB. The files were less than 3 MB.

Similar Messages

  • HT1414 I am new on the iPod 5th Gen, I have managed setting up ok, I can send emails via Mail but cannot seem to receive them ? help what am I doing wrong

    I am new on the iPod 5th Gen, I have managed setting up ok, I can send emails via Mail but cannot seem to receive them ? help what am I doing wrong

    Try this...
    Delete the affected email account from your device.
    Tap Settings > Mail, Contacts, Calendars.
    Choose the affected email account, then tap Delete Account.
    Add your account again.

  • Does any1 hav issues with not being able to send pic from the camera roll. I've already had issues with over exposure that the new update fixed but it left me with this issue.

    Since getting my iPhone 5 I've had camera issues. To start with it was over exposure, the camera was flashing too early and leaving me with dark pictures. After a failed reset I visited the apple store, where they told me it was a known problem and apple were working on a update to fix the issue and it was just a
    waiting game. Once the update was available I did it immediately and the problem seemed to be fixed. I've now noticed that from the camera roll I carnt send a picture to mms. It gives me the option but the screen completely freezes after I've chosen it. The only way to access my camera roll again is to completely close the camera roll down and reopen it. The strange thing it it will let me send it as an email and upload taught to Facebook etc just not as an mms. The other strange thing is if I go to msgs and add a photo I'm successful but if I try to edit the photo I want to send 1st then I get the same issue as the camera roll. I also have issues with the shutter taking ages to open. Is anyone else havin these issue before I go back to the apple shop. A complete reset hasn't worked

    Photo Stream only handles images and your videos are not uploaded or shared with other devices.
    Use iPhoto to import from your device. It can bring in the videos and image files.

  • PDF email attachments got stripped when sending to Blackberry

    Every time when I forward email with PDF file attachment from my Macbook Pro (IOS 10.6.8, Mail.app 4.5) to any Blackberry recipient it got stripped out!  On the contrary, that same attachment can be found on other browser with no problem.  I personally own Macbook Pro, Iphone 4 and Blackberry with POP3 and Gmail email addresses.  I have tested sending from one to another email account myself in different ways and quite confident that the problem must come from Mail.app in my Macbook Pro.  Forwarding email with PDF attachment either from BB or from Iphone is OK.
    Does anyone having this problem?  or I did something wrong.  I have tried with both plain text and rich text but no success. Thank you.

    Did you find a resolution to this issue.  I am seeing the issue recently too, it's doesn't appear to be limited to sending to Blackberries.  I have one Mac user in the office, he sent an email with an attachment to a PC user in the office and the attachment got stripped.
    I also have a PC user in the office that was attempting to receive an email from a external Mac user and the PDF attachment was stripped.  The Mac user asked a PC user to send and I worked.
    Any help will be useful.

  • Why does Bridge have trouble with accents in filenames?

    We work in an in-house studio with Creative Suite 4. Being in Montreal, Canada, many of our documents have accented characters in the file and folder names. When Bridge attempt to display these accented filenames, occasionally the capital letters get converted to lowercase letters and a trip to the Finder window (we are on OS X 10.5 and 10.6) shows folders doubling, tripling and then going back to normal with no human intervention, as if 'springing' on its own. The files are on a mounted server. The folders and files are created through Adobe Bridge CS4 or through the dialog box in InDesign CS4, Illustrator CS4 and/or Photoshop CS4.
    I've posted a video on my Dropbox account so you can see the problem.
    http://dl.dropbox.com/u/4289569/Business/jumping%20window.mov
    We've contacted Apple and they say it's not their problem. Is there a known bug regarding this that Adobe is aware of?

    When Bridge attempt to display these accented filenames, occasionally the
    capital letters get converted to lowercase letters and a trip to the Finder
    window (we are on OS X 10.5 and 10.6) shows folders doubling, tripling and
    then going back to normal with no human intervention, as if 'springing' on its
    own. The files are on a mounted server.
    Creating folders in Finder and Bridge with accents in the file and folder
    name (although I've always learned this is a bad thing to do but I
    understand the need for your use) is no problem on a stand alone
    configuration.
    I believe it has more to do with the use of working with a server. For best
    answers you could open a case with Adobe Tech Support using the contact
    button and explicit name the use of a server in the description.
    Hopefully you get a better answer from them then from 'not our problem'
    Apple...

  • On my CC Photography pla, my Lightroom is not active and requires an activation key. Why should I have trouble with this when it is part of the plan. I have already lost 4 days of use on this package because of the inactive Lightroom  portion. I need to g

    Can anyone help with CC photography plan activation, when tBridge and photoshop are active and Lightroom requires a key . I have even applied the key to no avail.

    Have you downloaded the perpetually licensed version of Lightroom or via the Cloud?

  • Anyone have trouble with Netflicks being blurry or freezing and being in pixel form going from IPD2 to the TV thru a HDMI cable?  Is there an adjustment in the settings on the I Pad?

    Any suggestions for the Netflix application being blurry and in pixel form and freezing when a HDMI cable is used to watch movies from the IPad to the TV?  Is there a setting to change in the IPad?

    Did you get any answers?

  • I have a business email account I share with a partner. When sending email Thunderbird shows my emails as being sent from him instead of me. ?????

    My business partner is in my contacts with the same email address. Thunderbird is pulling his name and showing it as the sender of my emails. WTF? How is this even possible? Starting to regret switching to Thunderbird. Been nothing but problems.

    Edit the address book entry to uncheck use display names. If you want to disable it completely Tools menu (Alt+T) > options > advanced >reading and Display and turn off the use of display names.
    You never had this issue with Outlook.... The question is what did the recipient see, not what did you see. If they did not use Outlook there is a good chance they saw what was in their address book. You can address your mail as sent by "Very Important person from Very Profitable Company" If I add you to my address book as "The Goblin" I see "The Goblin" This is because Thunderbird places control in the hands of the user. Outlook does not. Note the Multiple ways to view a message body on the view menu.
    I get your frustration, but your no longer using Outlook. Outlook is an excellent exchange client. I find it actually does email badly.

  • Trouble with Office being slow...

    I have an iMac with 16 gb of RAM and have trouble with Office being slow... is there a way that I can assign more memory to MS Office, so I can utilize all the RAM that I have available?

    Sig,
    My hard drive has approx 1.5 TB Free. And the iMac has around 9 GB Of RAM (out of 16GB) in the green
    on the activity monitor.  I know in older versions of the operating system, one could assign
    more RAM to an open application, thus allowing the app to access more memory when needed
    such as having huge amounts of text on the clipboard.

  • I have trouble with my computer accepting an audio CD for I Tunes to download.  It remains in the computer for about 10- 15 seconds and then spits it out again.  Why???

    I have trouble with my computer accepting an audio CD that I want to download to ITunes.  It will remain in the computer for 10 - 15 seconds before ejecting it and not allowing me to download.  My ITunes is open.  Why does this happen or what am I doing wrong?  I have done this dozens of times before.  What makes this different and does it have anything to do with recent upgrades?

    I'm not sure? I'm new to lightroom and it's lightroom 5 that I'm using. What is happening is I go to develop the picture in the developing section in lightroom and it gives me this message that says " Develop module is disabled Please purchase a license to reactivate the develop module." I shouldnt have to do anything else after already buying the cd and downloading it initially. It's already paid for? I'm so confused!!
    why is the adobe lightroom 5 asking me to keep downloading the CD I bought at Best Buy store. I have already bought the CD and downloaded it on my computer but for some reason it gives me 10 days a then I have to download it again!!! Why is this its so an 

  • Just bought a brand new Airport Extreme and having trouble with it being recognized. I have a Mac version 10.5.8. Is my computer compatible?  I have the Airport Express now and it works fine.

    Just bought a brand new airport extreme and having trouble with it being recognized.  My mac is version 10.5.8.  What should I do?

    The new AirPort Extreme needs the 6.x version of AirPort Utility, which comes packed in with Lion 10.7.5 or Mountain Lion 10.8.x......or......you can also configure the device using an iPhone or iPad running a recent iOS.
    From Apple's Specifications:
    Setup and Administration
    iPhone, iPad, or iPod touch with iOS 5 or later and AirPort Utility 1.3
    Mac with OS X Lion v10.7.5 or later and AirPort Utility 6.3
    A few options.....
    Borrow another Mac running Lion or Mountain Lion for 10-15 minutes and set it up. The Mac running 10.5.8 will be able to connect to the wireless....but it will not be able to make any changes to the configuration of the Extreme.
    Update to Lion or Mountain Lion.....but check first to make sure that your Mac will support the operating system first.
    Use....or borrow an iPhone or iPad to set up the Extreme

  • I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this?

    I am having trouble with iMessage being activated. It has worked up until yesterday and now won't activate and is saying no address in the send and receive section. My number is there but not ticked. Any suggestions on how to fix this? I have shut down my phone, but still no luck!

    iMessage and FaceTime went down yesterday for some people. Mine is still down. My iMessage is saying the same thing about being activated. Sounds like you are still down too. Ignore the status page that says everything is fine - it lies.

  • When I start firefox, i get this message ( The instruction at "0x7b9c77a9" referenced memory at "0x7b9c77a9". The memory could not be "read" ) hs anyone any idea why? I have scanned with AVG and something simply called 'Trojan Remover' and they both fin

    when I start firefox, i get this message ( The instruction at "0x7b9c77a9" referenced memory at "0x7b9c77a9". The memory could not be "read" ) hs anyone any idea why? I have scanned with AVG and something simply called 'Trojan Remover' and they both find nothing.... any advice would be greatly welcomed.. thanks
    == This happened ==
    Every time Firefox opened
    == this morning 22/07/10

    Lyall,
    I have seen this before, a long time ago (several years), and I cannot
    remember how/if we resolved it.
    If this is an impotant issue to you, I suggest that you open a case with
    BEA support.
    Regards,
    Peter.
    Got a Question? Ask BEA at http://askbea.bea.com
    The views expressed in this posting are solely those of the author, and BEA
    Systems, Inc. does not endorse any of these views.
    BEA Systems, Inc. is not responsible for the accuracy or completeness of
    the
    information provided
    and assumes no duty to correct, expand upon, delete or update any of the
    information contained in this posting.
    Lyall Pearce wrote:
    The title says it all really.
    I see other posts getting replies.
    This is a rather important issue, I have seen another post with a similar problem.
    While not being a show-stopper it certainly raises concerns.
    The application works ok until the application exits (in both development and
    executable form)
    Apparently this did not happen with Tux 7.1
    It does with 8, I do not have 7.1 so I have no workaround.
    ..Lyall

  • Do you have trouble with iPod Classic and Ford's SYNC?

    Anyone have trouble with Ford SYNC recognizing iPod Classic? When I first bought my Lincoln my iPod Classic worked perfectly--just like it should with Ford SYNC. But a few months ago, when I plug in the iPod using a USB cable I get the message on Ford Sync that says, "incompatible device". At first I thought it was a ford problem so I began testing using a 2010 Buick and a 2010 Lincoln Navigator. My iPod classic doesn't work in either. However, a iPod nano works perfectly in either car. Also if I put some of my music on a flash drive it works fine in the Lincoln. So, I'm convinced that the problem is some type of update that occurred to my iPod or to iTunes.
    I have tried several iPod Classics and several USB cables so it is definitely aiPod Classic software problem. By the way, my iPod Classics work fine by themselves--just not through Ford's SYNC.
    I'm pretty lost as to possible solutions.
    Thanks,

    I have done some experimenting and testing with my old Classic iPod that uses operating system 3.1.1. I don't think this operating system has changed. However, later generation iPods such as nano, shuffle that use a different operating system seem to work absolutely perfectly in my 2010 Lincoln Navigator, especially the ones without a hard drive (i.e. flash drive). My conclusion is that the Ford SYNC updates have somehow not been backward compatible with the older operating system. I know this can be attributed to Apple for part of the problem but I suspect that Ford somehow did not do enough testing with the older iPod operating systems. Turns out there are probably 7 or more operating systems on iPods and while you would assume that "backward compatibility" is a no-brainer, that seems not to be the case with second party vendors such as Ford SYNC. Personally, I have given up trying to solve this problem and have gone to flash drive and a "line in" option. My old Classic iPod works exceptionally well, plus I have a spare so I can probably use these thing till "H freezes over". Being a older retired American these things may actually last a life time!

  • Anyone have trouble with using Last Pass on macbook pro

    anyone have trouble with using Last Pass on macbook pro
    Also does anyone find that Chrome is super slow on Macbook Pro with OS X 10.9.1??

    nellyfromsalt spring island wrote:
    anyone have trouble with using Last Pass on macbook pro
    why don't you just state what problems you are having?
    nellyfromsalt spring island wrote:
    Also does anyone find that Chrome is super slow on Macbook Pro with OS X 10.9.1??
    No, I use Chrome daily with 10.9.1 and it is still very speedy.

Maybe you are looking for