Why do i hear no sound when playing songs with headphones and without?

all of a sudden i can't hear any song i play, using the headphones and not using the headphones. I've done the hard reboot three times, turned on and off my itunes icloud, then back on. Still no sound when playing music.
Any solution?

i wish it were that simple (mute button)
Everyone I work with is having the same problem, presently Apple's Music Match is not working.
I certainly hope they will be able to fix this as soon as possible.

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