Why do I keep getting a session timed out message?

Mac OS 10.4.11, iTunes 9.2.1(5). I successfully ordered two iTunes gift certificates the other day, but now when I try to place an order for another gift certificate, complete the info and click continue, the session timed out message appears.This has been happening for several days. I have emailed iTunes support, my account is valid, but support has no answer for the problem. I am able to download and play free music, etc.

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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings

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When I go to download tunes and/or music videos, each attempt concludes with a "Session Timed Out" message, asking me to "try again." I do -- and the same thing happens.
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