Why do I keep getting an error "insufficient data for an image" when opening a document

why do I keep getting an error "insufficient data for an image" when opening a document in Adobe Reader XI 11.0.06

I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

Similar Messages

  • "Insufficient data for an image" when opening a PDF, even with Adobe Reader 11.0.06

    I have extracted some pages from a large, scanned, PDF into a separate document, using a product called Nuance PDF Converter 7, and when we try to open that with Adobe Reader 11.0.06, we receive the error "Insufficient data for an image".  I have read that this error was supposed to be fixed with the latest version of Adobe Reader 11, but I have installed that, and it doesn't help.

    I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

  • "Insufficient data for an image" when opening file

    I am the administrator of a corporate environment.
    We have 25 users with Acrobat Standard 9 on Windows XP.
    ONE user is coming to me about an error "Insufficient data for an image" while trying to open some PDF files.
    There is no rhyme or reason to which files cause this error and it only effects her.
    I've looked online and seen alot of people complaining about this errror message, but no one with a solution.
    Can anyone assist?
    Thanks
    John

    Are these PDFs that have been received via e-mail ?
    In doing the research on this error, it seems that there isn'nt any commonality except that these are PDFs being received either from the web or via e-mail. In one case the fella solved it my realizing that the image was 24/bit but had been saved as 8/bit (not sure if that was a source problem or transfer issue). But that might have been a one off solution.
    A lot of users were complaining about this problem after receiving a PDF via e-mail. Sending PDFs through e-mail wthout using an archive format such as "zip/WinRAR" can be problematic as some e-mail servers/clients assume that the PDF is text and munge it.
    Is this one user using the same e-mail client with the exact same settings as everyone else ?

  • I am using Adobe Pro 11 and on opening a pdf I am getting error 'Insufficient Data for an Image'. Please help and provide a workaround if the solution not there.

    Hi all,
    I am using Adobe Pro 11 and on opening a pdf I am getting error 'Insufficient Data for an Image'. Please help and provide a workaround if the solution not there.
    I have already set the preferences to for page view to low zoom settings, and page fit view settings, but it never opens the pdf. Please check and provide a solution asap.
    Thanks in advance!

    Most of the documents have sensitive info on them.  I will have to do some looking for some that i can share, but will get something to upload (dropbox) as soon as I can.
    Thanks for you help.

  • Reader version 9 not opening some files: error "insufficient data for an image"

    Adobe reader version 9 is having difficulties opening PDF's, mainly with PDF's that contain charts or jpg's.
    When using Google Chrome browser, I get the message "insufficient data for an image."
    I am using windows XP.  When I open these same PDF's using Internet Explorer, they display fine, but some of them don't print, and cause the printing spooler to malfunction, i.e., the print spooler begins turning itself off repeatedly, and then I can't print anything from any program. This print spooler problem is really difficult to solve. But I think all of this is originating from some inability of the current version of Adobe to handle some PDF's, which is a recent phenomenon. I've never had problems like this before with previous versions.

    I've had the same problem then it got "magically" fixed by itself. A big thanks to Adobe for their updates

  • "Insufficient data for an image" when saving a file

    I'm running Acrobat 9.5.0 on a Macbook Pro running OS X 10.6.8.
    After scanning a document from my Canon MX882, or opening and editing an existing pdf I get the following error when I try to save the file:
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    When I try to save the file again, I get this:
    The document could not be saved. There was a problem reading this document (109).
    Sometimes the error also has (8) instead of (109).
    When this occurs, the thumbnail of the page appears correct in the left pane; however, the content of the page itself is entirely or partially missing.
    Any suggestions would be appreciated.
    -c

    I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

  • Sapscript-PDF-Mail error: Insufficient data for an image

    Hi, I've made a function module that takes a Purcharse Orden from spool, converts to PDF file and then send the form via mail. Everything work fine but the corporative logo in the form can't be seen... When I try to open the attachment, Acrobat Reader launchs a popup with the message "Insufficient data for an image" and then ONLY the logo is not displayed.
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    FUNCTION Z_WF_SENDMAIL_PO_PDF.
    *"*"Interfase local
    *"  IMPORTING
    *"     VALUE(PO_ORDER) LIKE  EKKO-EBELN
    *"     VALUE(DELETE_SPOOL) LIKE  SYST-FTYPE OPTIONAL
    *"     VALUE(FILENAME) LIKE  P05T_RESPONSE-FILENAME OPTIONAL
    *"     VALUE(RECEPTOR) LIKE  SWHACTOR STRUCTURE  SWHACTOR
    *"  EXCEPTIONS
    *"      SENDING_FAILURE
    *"      CONVERSION_ERROR
    *"      NO_SPOOL
    *"      UPLOAD_ERROR
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            PDF TYPE TLINE OCCURS 0 WITH HEADER LINE.
      DATA: NUMBYTES TYPE I,
            PDFSPOOLID TYPE TSP01-RQIDENT,
            JOBNAME TYPE TBTCJOB-JOBNAME,
            JOBCOUNT TYPE TBTCJOB-JOBCOUNT,
            SPOOLS TYPE I.
      DATA: gd_cnt TYPE i,
            gd_sent_all(1) TYPE c,
            gd_doc_data LIKE sodocchgi1,
            gd_error TYPE sy-subrc.
      DATA: it_packing_list LIKE sopcklsti1 OCCURS 0 WITH HEADER LINE.
      DATA: lt_objpack LIKE sopcklsti1 OCCURS 2 WITH HEADER LINE,
            lt_objhead LIKE solisti1 OCCURS 1 WITH HEADER LINE,
            lt_objbin LIKE solisti1 OCCURS 10 WITH HEADER LINE,
            lt_objtxt LIKE solisti1 OCCURS 10 WITH HEADER LINE,
            lt_reclist LIKE somlreci1 OCCURS 5 WITH HEADER LINE,
            l_document_data TYPE sodocchgi1.
      DATA: l_att_lines TYPE i,
            gd_buffer type string.
      DATA: BEGIN OF lt_mails occurs 0,
              bname like usr21-bname,
              smtp_addr like adr6-smtp_addr,
            END OF lt_mails.
      REFRESH : pdf, it_packing_list.
      CLEAR : pdf, it_packing_list.
      SELECT RQIDENT
      INTO T_TSP01-RQIDENT
      FROM TSP01
      WHERE RQOWNER EQ receptor-objid
        AND RQCLIENT EQ SY-MANDT.
        APPEND T_TSP01.
      ENDSELECT.
      IF SY-SUBRC NE 0.
        RAISE NO_SPOOL.
      ELSE.
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            SRC_SPOOLID              = T_TSP01-RQIDENT
            NO_DIALOG                = ''
          IMPORTING
            PDF_BYTECOUNT            = NUMBYTES
    *        PDF_SPOOLID              = PDFSPOOLID
    *        BTC_JOBNAME              = JOBNAME
    *        BTC_JOBCOUNT             = JOBCOUNT
          TABLES
            PDF                      = PDF
          EXCEPTIONS
            ERR_NO_OTF_SPOOLJOB      = 1
            ERR_NO_SPOOLJOB          = 2
            ERR_NO_PERMISSION        = 3
            ERR_CONV_NOT_POSSIBLE    = 4
            ERR_BAD_DSTDEVICE        = 5
            USER_CANCELLED           = 6
            ERR_SPOOLERROR           = 7
            ERR_TEMSEERROR           = 8
            ERR_BTCJOB_OPEN_FAILED   = 9
            ERR_BTCJOB_SUBMIT_FAILED = 10
            ERR_BTCJOB_CLOSE_FAILED  = 11
            OTHERS                   = 12.
        IF SY-SUBRC NE 0.
          RAISE CONVERSION_ERROR.
        ELSE.
          IF NOT FILENAME IS INITIAL.
            open dataset filename for output in binary mode.
            if sy-subrc ne 0 .
              RAISE UPLOAD_ERROR.
            endif.
            loop at pdf.
              transfer pdf to filename.
              if sy-subrc ne 0 .
                RAISE UPLOAD_ERROR.
              endif.
            ENDLOOP.
          ENDIF.
          IF NOT DELETE_SPOOL IS INITIAL.
            DELETE FROM TSP01 WHERE RQIDENT EQ T_TSP01-RQIDENT.
          ENDIF.
          CHECK NOT ( receptor IS INITIAL ).
          CLEAR: lt_reclist, lt_reclist[],
                 lt_objhead, lt_objhead[],
                 lt_objtxt, lt_objtxt[],
                 lt_objbin, lt_objbin[],
                 lt_objpack, lt_objpack[].
          CLEAR l_document_data.
    * Chequea si fue bajada la orden de spool
          CHECK NOT ( pdf[] IS INITIAL ).
    * Transferir los strings de 132 caracters a strings de 255 caracteres.
          loop at pdf.
            translate pdf using ' ~'.
            concatenate gd_buffer pdf into gd_buffer.
          endloop.
          translate gd_buffer using '~ '.
          do.
            lt_objbin = gd_buffer.
            append lt_objbin.
            shift gd_buffer left by 255 places.
            if gd_buffer is initial.
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            endif.
          enddo.
    * Cuerpo del mail
          CONCATENATE 'Se adjunta Pedido de Compra' PO_ORDER INTO lt_objtxt SEPARATED BY SPACE.
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          DESCRIBE TABLE lt_objtxt LINES l_att_lines.
          READ TABLE lt_objtxt INDEX l_att_lines.
    * Titulo del mail
          l_document_data-obj_descr = 'Envio de Pedido de Compra'.
          l_document_data-obj_name = 'Pedido'.
          l_document_data-sensitivty = 'F'.
          l_document_data-expiry_dat = sy-datum + 10.
          l_document_data-doc_size = ( l_att_lines - 1 ) * 255 + strlen( lt_objtxt ).
          l_document_data-obj_langu = sy-langu.
          lt_objhead = 'ORDERS'.
          APPEND lt_objhead.
    * Configuración del cuerpo del mail
          CLEAR lt_objpack.
          REFRESH lt_objpack.
          lt_objpack-transf_bin = space.
          lt_objpack-head_start = 1.
          lt_objpack-head_num = 0.
          lt_objpack-body_start = 1.
    *      lt_objpack-body_num = 1.
          lt_objpack-body_num = l_att_lines.
          lt_objpack-doc_type = 'RAW'.
    *      lt_objpack-doc_size = STRLEN( lt_objtxt ).
          APPEND lt_objpack.
    * Configuración del archivo adjunto del mail
          DESCRIBE TABLE lt_objbin LINES l_att_lines.
          READ TABLE lt_objbin INDEX l_att_lines.
          clear lt_objpack.
          lt_objpack-transf_bin = 'X'.
          lt_objpack-head_start = 1.
          lt_objpack-head_num = 1.
          lt_objpack-body_start = 1.
          lt_objpack-body_num = l_att_lines.
          lt_objpack-doc_type = 'PDF'.
          lt_objpack-obj_name = 'Pedido'.
          lt_objpack-obj_descr = 'Pedido de Compra'.
    *      lt_objpack-doc_size = ( 255 * ( l_att_lines - 1 ) ) + STRLEN( lt_objbin-line ).
          lt_objpack-doc_size = 255 * l_att_lines.
          append lt_objpack.
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            FROM usr21 as u
            INNER JOIN adr6 as a
            ON u~persnumber = a~persnumber
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            WHERE bname = receptor-objid.
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            clear lt_reclist.
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            lt_reclist-rec_type = 'U'.
            lt_reclist-com_type = 'INT'.
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          ENDLOOP.
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              document_data              = l_document_data
              put_in_outbox              = 'X'
              commit_work                = 'X'
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              packing_list               = lt_objpack
              object_header              = lt_objhead
              contents_bin               = lt_objbin
              contents_txt               = lt_objtxt
              receivers                  = lt_reclist
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              too_many_receivers         = 1
              document_not_sent          = 2
              document_type_not_exist    = 3
              operation_no_authorization = 4
              parameter_error            = 5
              x_error                    = 6
              enqueue_error              = 7
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            RAISE SENDING_FAILURE.
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        ENDIF.
      ENDIF.
    ENDFUNCTION.

    I guess this could be one of the reasons, check you have authorizations on image.
    Regards,
    SaiRam

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    [email protected]
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    From: [email protected]
    To: [email protected]
    Subject: Adobe Standard 9.5.2 after update I get "Insufficient data for an image" error
        Re: Adobe Standard 9.5.2 after update I get "Insufficient data for an image" error
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         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4627764#4627764
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         Start a new discussion in Acrobat Installation & Update Issues by email or at Adobe Forums
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