Why do I keep getting an error message saying that I need to check my internet connection when I try to listen to Radio? I ran diagnostics and my internet connection is fine. I can also access iTunes Store no problem??

Why do I keep getting an error message "An error occurred while contacting the radio tuning service.Check your internet connection or try again later." This happens when I am trying to listen to Radio (obviously). I ran diagnostics and it said my internet connection was good. I can also connect to the iTunes Store with no problem. Any ideas?

Hi,
Maybe the radio connection on the other end is not working. Hope this helps.
xxmitchxx90

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I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..

I am trying to restore an older iPod Touch, but do not have the passcode. I am getting an error message saying that I need to free up some space, but I cannot because I don't have the passcode and have never synced this device to my account. Help..

If it is asking for the screen-lock passcode then:
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Otherwise follow varjak paw recommendation

I perviously transfered all my iTunes music to an external hard drive. But now when I connect the external hard drive and try to play a song, I get an error message saying that I need to "locate" my music. I don't how to find it on my external hard drive.

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I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

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Hello ArtyJP,
You can give this a shot to correct the permissions on your computer. I know you have Windows 8, the Windows 7 will still get you in the right place.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Thanks for using Apple Support Communities.
Regards,
-Norm G.

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Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
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Hi,
Maybe the radio connection on the other end is not working. Hope this helps.
xxmitchxx90

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Why do I keep getting an error message saying that I need to check my internet connection when I try to listen to Radio? I ran diagnostics and my internet connection is fine. I can also access iTunes Store no problem??

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