Why do I keep getting messages that Firefox has a serious virus and I can't bring up icon to check them.

Why do I keep getting messages from Vista saying Firefox has a serious virus? Also I can't bring up the icon to let me do the scan.

You should never respond to such messages as they are only scams to get you to buy their software. 
If you install that software and "let it scan" then you will most likely get infected with malware.

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All of a sudden I keep getting message that my computer must be restarted and it freezes. I restart it and within minutes it happens again. This is a 27 inch iMac with latest system and software

All of a sudden I keep getting message that my computer must be restarted and it freezes. I restart it and within minutes it happens again. This is a 27 inch iMac with latest system and software. Any ideas of what is wrong and how to fix it?

10.7.5 is not the latest system, 10.8.3 is. However your message sounds like a Kernel Panic, does the message look similar to About "You need to restart your computer" (kernel panic) messages? If so, then if you can get the machine to restart normally then please post the Kernel Panic Report which you can find by following directions in How to log a kernel panic. Please post back with the KP log, and we can take a look. However if the machine continues to not restart then my guess is a hardware failure suck as a hard disk or failed RAM in which case you should take it into your local Apple Store or AASP for repair.

Keep getting message that I have a valid id and password but not a valid account

keep getting message that I have a valid id and password but not a valid account

You waited 10 minutes for an answer and then decided to go away?
Good luck with your Galaxy.

After I exit Firefox, I keep getting messages that Firefox is still running and I have restart my computer. How can I avoid this from happening?

This happens when I close the internet browser. When i want to go back on, nearly every time, I get the message that firefox is till running, close or restart the computer. Since i have closed it, I continuously have to restart my computer (or switch over to Chrome)

Sounds like it is hanging when you exit and later try to restart Firefox.
* How to stop the running Firefox process
** In Task Manager, does firefox.exe show in the '''Processes''' tab?
** See: http://kb.mozillazine.org/Kill_application
**Windows 7 users: http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576
* What may cause Firefox to hang at exit
** http://support.mozilla.com/en-US/kb/Firefox+hangs
** http://kb.mozillazine.org/Firefox_hangs
** https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding
* You may need to try Firefox Safe Mode
** You may need to use '''Safe Mode''' to locate the problem:
***See: http://kb.mozillazine.org/Safe_Mode
***Firefox 4 users, hold the Shift key while clicking the Firefox 4 desktop icon to enter Safe Mode.
***Firefox Safe Mode is a diagnostic mode that disables Extensions and some other features of Firefox.
****In Firefox 4, Safe Mode also disables Plugins and Hardware Acceleration.
****If you are using a theme, switch to the DEFAULT theme: Tools > Add-ons > Themes '''before''' starting Safe Mode (In Firefox 4, Tools > Add-ons > Appearance). See: http://support.mozilla.com/en-US/kb/Using%20themes%20with%20Firefox#w_managing-themes-and-personas
****When entering Safe Mode, do not check any items on the entry window, just click "Continue in Safe Mode".
****Test to see if the problem you are experiencing is corrected.
*** If the problem does not occur in Safe-mode then disable all of your Extensions and Plug-ins and then try to find which is causing it
***#by enabling '''one at a time''' until the problem reappears.
***#You can also enable a few at a time (3-5), keeping track of what you just re-enabled to see if the problem re-occurs; this will help narrow down the possibilities if you have a large number of add-ons.
***#'''You MUST close and restart Firefox after EACH change''' via File > Restart Firefox (on Mac: Firefox > Quit).
***#You can use "Disable all add-ons" on the Safe Mode start window.
**See the following for more information
*** http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*** http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*** http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
 
 
'''You need to update the following.''' The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.
*Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
*Shockwave Flash 10.2 r152
*Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
#'''''Check your plugin versions''''' on either of the following links':
#*http://www.mozilla.com/en-US/plugincheck/
#*https://www-trunk.stage.mozilla.com/en-US/plugincheck/
#*'''Note: plugin check page does not have information on all plugin versions'''
#*There are plugin specific testing links available from this page:
#**http://kb.mozillazine.org/Testing_plugins
#'''Update Adobe Reader (PDF plugin):'''
#*From within your existing Adobe Reader ('''if you have it already installed'''):
#**Open the Adobe Reader program from your Programs list
#**Click Help > Check for Updates
#**Follow the prompts for updating
#**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
#*Download complete installer ('''if you do NOT have Adobe Reader installed'''):
#**SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
#**Use either of the links below:
#***https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox ''(click on "Installing and updating Adobe Reader")''
#***''Also see Download link''': http://get.adobe.com/reader/otherversions/
#*After the installation, start Firefox and check your version again.
#'''Update the [[Managing the Flash plugin|Flash]] plugin''' to the latest version.
#*Download and SAVE to your Desktop so you can find the installer later
#*If you do not have the current version, click on the "Player Download Center" link on the "'''Download and information'''" or "'''Download Manual installers'''" below
#*After download is complete, exit Firefox
#*Click on the installer you just downloaded and install
#**Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
#*Start Firefox and check your version again or test the installation by going back to the download link below
#*'''Download and information''': http://www.adobe.com/software/flash/about/
#**Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
#**Use IE to go to the above site to update the IE ActiveX
#*'''Download Manual installers'''.
#**http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
#**Note separate links for:
#***Plugin for Firefox and most other browsers
#***ActiveX for IE
#'''Update the [[Java]] plugin''' to the latest version.
#*Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
#**'''''Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
#*Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
#* Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
#* Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
#*Java Test: http://www.java.com/en/download/help/testvm.xml

Keep getting message that trial has expired, but I have a subscription

I cannot access AI. I keep getting a message that my trial has expired, but I have a subscription to creative cloud. I tried to uninstall AI , but then the Adobe Manager states that the app is still installed. What can I do

Hi awoermke,
Considering the fact that
1.The CC payment has transacted completely
2. You have 20or100gb of space (CC Individual/CC Team), you can check it by clicking on the "inverted triangle" beside the logo when you sign in to www.creative.adobe.com. This space allocation indicates that you have subscripton not trial(2gb).
Then:
Please check for the language in which you have purchased CC.
Say for example you have purchased CC for International English & International English wasn't selected when you installed that can also be an explanation for the product running in trial mode. We have this document on the issue.
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.htm l
In case the language is fine, then
log out & log back in of the CC Desktop App as it will update CC,
Launch any product, click on the option of "license this software" Sign in, CC should be activated.
Hope it works.
Regards,
Rajshree

On new MBP I keep getting message that I need to shut down and then restart

I just got a new 13" MBP. I took the old 500GB 7200 rpm HD (which was operating perfectly) out of my old 13" white MB and put it in the new MBP. Now at boot I get as far as a gray screen, then I get a black screen with text in several languages saying that I need to shut off and then restart the computer. I went through this drill 5 times with no indication that anything was improving. I am sure that the edge card connector is fully seated on the old HD. Any ideas as to what is happening here?

The Operating System for the old and new machine is different, you can't just swap drives like that, what you're getting is a Kernel Panic.
You need to install the OS from the install discs that came with the new machine onto that hard drive. Boot from your new install DVD (hold c at start) and do an Archive Install of the OS so it saves your user data.

IMac will no longer sync iPad-get message that iPad has version 11.1 and iMac has 10.6.3, yet iMac won't update to 11.1

When I tried to sync my iPad to my iMac tonight, I get a message that my iPad 2 cannot be used because it requires iTunes 11.1 or later. Yet when I check for updates in iTunes on my iMac, it tells me 10.6.3 is the current version. When I got to apple.com and try to download an iTunes update, it says it is downloading, but nothing happens.

http://www.apple.com/itunes/download/
says
OS X version 10.6.8 or later
your signature says
Mac OS X (10.5.8)

When trying to update, I keep getting message that firefox is trying to contact update server. It never updates. I am the only administrator of the computer. I log in with a password.

The mac keeps trying to contact the update server for hours but never does-so I can never update

thank you cor-el for your input. think it worked. won't know for sure until i try to update again. no updates available since i installed this version. thanks again

When I open my iMac I keep getting messages that say Java Runtime Environment details and instal

I updated to Yosemite and now whenever I open up my IMac it says Java Runtime Environment needs to be installed and you can either select ok or details and not sure what to do about it.

Most likely, you have either the Facebook video calling plugin or the "NexDef" plugin for watching baseball streams. Both depend on the Java runtime distributed by Apple. If you no longer need the plugin, remove it. Otherwise, install Java.

I keep getting message that not connected to Internet when trying to access an so site such as amazon, when I can still access other areas of Internet such as banking

Why do I keep getting message that not connected to Internet when trying to access amazon yet am very obviously am still connected as can access the apple site or banking sites. Have tried resetting.

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

How do I upgrade my browser? I have Mac OSX 10.6.8 and Safari5.1.10. Keep getting messages that I need to upgrade

I have a Max OS X 10.6.8 with a Safari 5.1.10 browser. I keep getting messages that my browser needs to be upgraded but can't find out how to do it and what I should upgrade to. I am prettu computer challenged so would appreciate any help and please keep it simple! : - )

Apple Safari updates are linked the OS X system upgrades, only. The most recent version of Safari for OS X 10.6 Snow Leopard isn't recent enough.
Instead of, or in addition to, try Mozilla FireFox web browser, instead.
Mozilla FireFox web browser is a stand alone, Mac-friendly web browser that gets continual updates without having to upgrade/update your entire OS X system.
The current, up-to-date version of FireFox is fully compatible with OS X 10.6 Snow Leopard.
Good Luck!

Games won't open, keep getting message that it can't connect to Games Center even when opened thru same; reset and reboot not help; any suggestions?

I keep getting messages that the games cannot connect to the game center. Even when I try to open using the "play" incon in the Game Center, I get the same message. The message refuses to do anything when I press either "cancel" or "retry,", it just sits there and the game won't open when it appears.
I have tried resetting the IPad, turning it off/on; re-syncing, etc., and nothing seems to work. Can any one suggest a way to get the stupid Game Center message to close or some other method to open the game?
Thanks.

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

I keep trying to update but Keep getting message that network connection timed out. What shall I do, I do not know how to disconect my firewall

Trying to update ipad2 software. Keep getting message that network connection timed out. Don't know how to cancel the firewall

Im getting the same thing...

Is there a problem with iPhone update server, I can't seem to update my IOS on my wife's 3GS iPhone, keep getting message that the server is not reachable, yet I am connected to internet and had no problem syncing the phone or downloading iTunes software

What's up with the iPhone update server. I have repeatedly tried in recent days to update the IOS software on my wife's 3GS iPhone but keep getting message that the iPhone update server cannot be contacted. The phone syncs normally and I am sure I am connected to the internet properly. Also I have successfully updated ITunes software during this same time frame. What gives??

Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

How can I clear star up disk - keep getting message that it is almost full

How can I clear star up disk - keep getting message that it is almost full

Move the videos and pictures stored on the device to your computer and create more room on the device.

Why do I keep getting messages that Firefox has a serious virus and I can't bring up icon to check them.

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