Why do I keep getting problems with Apple not recognizing my email password? This suddenly started and just reminds me of the mess that mobileme was. Calendar dev also is not working. What a complete mess!
Can't access my email - endless messages saying password is wrong, which it is not. Mobileme all over again. I now need to forward all Apple mail to GMail, which is how an email system should work. Same is true with the calendar - a complete mess on the integration with my Google calendar.
This is really, really a pain!!
OK this is Cormacin Texas - these idiots have put me through the hoops, effectively locking me out of the support forum. Anyway I've solved the problem - it took 3.5 hours, involved a trip to the Genius bar at the local Apple store, and one and a half hours escalating through the dial-in help support - which was about the only thing the Genius was good for.
What you need to know is:
1. Apple are having problems with their servers, but have not published the fact - we've all wasted a lot of time because these guys want to keep their Customer Sat scores high, I guess. (I'm starting to feel like one of their Chinese factory workers!)
2. This server problem is compounded by the fact that it only affects a few random servers
3. It in turn can lead to problems sending emails which require you to change your Apple Mail password, and in my case surgically remove bad records for various hidden email and library folders. (Good luck with that!)
So, a problem that they hide, a knock-on set of work that the problem indirectly causes, which they also hide, and a support structure that is geared for hardware, not the services that they are now selling.
My suggestion is to change your mail password using the web (icloud.com) access to Mail and see if that works. After that, remove and reset up your Apple email (Preferences) and pray that you don't have to join endless telephone answering lines where some of the folks will cut you off because they can't be arsed.
The two guys that finally helped me were brilliant, knew their stuff and could not have done a better job. The key guy was Danny - if you get him, your golden!
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If I leave the apple tv alone, will it turn off by itself and come back to the screen that it was left at
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Hi, Nurlynn.
Thank you for visiting Apple Support Communities.
I would need clarification on this issue to provide a better answer. However, here are a couple articles that I would go through when experiencing issues with the Mic and Camera.
If your voice is too faint or sounds unclear using iPhone, or iPod touch
http://support.apple.com/kb/ts5183
Get help with the camera on your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT6350
Cheers,
Jason H. -
I was typing an email to friend. I put the ipad down to answer the door and came back a few minutes later and the screen had gone blank and when I tried to get the message that I was typing back I could not find it. The message contained a lot of text and pictures. How can I find it? I have looked in drafts.
Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
Hello to you
I have download game apps fifa 2014 from the app store of windows 8.1 32x on my laptop.
However, the game started to the mane screen and stopped suddenly.
The window of the game minimized to the manager toolbar on desktop and win I click on it the game work from the beginning and stopped like the first time and didn't work
Why the fifa 2014 apps suddenly started and after some seconds stopped "the window of the game minimized to the desktop toolbar
System Information Report
عام
نظام التشغيل Microsoft Windows 8.1 Pro
المعالج المركزي Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
اسم المستخدم amjad
العرض
وصلة الفيديو Intel(R) HD Graphics 3000
ذاكرة الفيديو 1.15 GB
دقة الشاشة 1366 x 768
التخزين
إجمالي الذاكرة 2.67 GB
الذاكرة الحرة 1.05 GB
مساحة القرص الصلب 296.54 GB
المساحة الحرة 176.65 GB
I/O
الفأرة Samsung PS/2 Port Input Device
لوحة المفاتيح Standard PS/2 Keyboard
نظام الكمبيوتر
اسم الكمبيوتر SUMSUNG-I3
اسم المستخدم [email protected]
المنظمة N/A
نظام التشغيل
اسم نظام التشغيل Microsoft Windows 8.1 Pro
إصدار نظام التشغيل 6.3.9600
معرّف المنتج 00261-50000-00000-AA602
وقت تشغيل النظام 17/06/2014 23:34:21
إصدار الأنترنت إكسبلورر 11.0.9600.17126
DirectX إصدار DirectX 11
OpenGL إصدار 6.3.9600.16384 (winblue_rtm.130821-1623)
الريجستري
أقصى حجم 682 MB
الحجم الحالي 104 MB
الحالة OK
المعالج المركزي
اسم المعالج Intel(R) Core(TM) i3-2330M CPU @ 2.20GHz
اسم الكود N/A
المنتج GenuineIntel
السرعة الحالية 2200 Mhz
أقصى سرعة 2200 Mhz
Voltage 1.2V
الساعة الخارجية 100 Mhz
الرقم التسلسل BFEBFBFF000206A7
معرّف المعالج x64 Family 6 Model 42 Stepping 7
مأخذ التوصيل CPU
L1-Cache 64 KB
L2-Cache 256 KB
L3-Cache 3072 KB
اللوحة الأم
الطراز 300E4A/300E5A/300E7A
المنتج SAMSUNG ELECTRONICS CO., LTD.
الرقم التسلسل 123490EN400015
BIOS اسم Phoenix SecureCore-Tiano(tm) NB Version 2.1 01QA
BIOS منتج Phoenix Technologies Ltd.
SMBIOS إصدار 01QA
BIOS تاريخ 05/09/2011
BIOS ميزات
PCI is supported نعم
BIOS is Upgradable (Flash) نعم
BIOS shadowing is allowed نعم
Boot from CD is supported نعم
Selectable Boot is supported نعم
EDD (Enhanced Disk Drive) Specification is supported نعم
Int 5h, Print Screen Service is supported نعم
Int 9h, 8042 Keyboard services are supported نعم
Int 14h, Serial Services are supported نعم
Int 17h, printer services are supported نعم
Int 10h, CGA/Mono Video Services are supported نعم
NEC PC-98 نعم
ACPI supported نعم
USB Legacy is supported نعم
مورد الذاكرة
إجمالي الذاكرة 2.67 GB
الذاكرة المستخدمة 1.62 GB
الذاكرة الحرة 1.05 GB
استخدام الذاكرة 60%
الذاكرة الفعلية
صرف الذاكرة BANK 0
الوصف Physical Memory 0
محدد الجهاز ChannelA-DIMM0
المساحة 2.00 GB
السرعة 1333 Mhz
المنتج Hynix/Hyundai
عرض البيانات 64 bit
نوع الذاكرة Unknown
عامل النموذج SODIMM
الذاكرة الفعلية
صرف الذاكرة BANK 2
الوصف Physical Memory 2
محدد الجهاز ChannelB-DIMM0
المساحة 2.00 GB
السرعة 1333 Mhz
المنتج Hynix/Hyundai
عرض البيانات 64 bit
نوع الذاكرة Unknown
عامل النموذج SODIMM
الأقراص الصلبة
الاسم SAMSUNG HM321HI
نوع الوسائط Fixed hard disk media
الحجم الكلي 298.09 GB
نوع الواجهة IDE
عدد الأقراص 3
إجمالي الأسطوانات 38913
إجمالي الكليّة 255
إجمالي القطاعات 625137345
مجموع المسارات 9922815
المسارات لكل اسطوانة 255
بايت لكل قطاع 512
قطاعات لكل مسار 63
S.M.A.R.T دعم نعم
درجة الحرارة الحالية 0C (32F)
CD-ROM Drive
الاسم TSSTcorp CDDVDW SN-208BB
القرص E:
معدل النقل -1
الحالة OK
IDE تحكم
الاسم Standard SATA AHCI Controller
المنتج Standard SATA AHCI Controller
الحالة OK
وصلة الفيديو
الاسم Intel(R) HD Graphics 3000
معالج فيديو Intel(R) HD Graphics Family
المنتج Intel Corporation
فيديو فن العمارة VGA
DAC نوع Internal
حجم الذاكرة 1.15 GB
نوع الذاكرة Unknown
وضع الفيديو 1366 x 768 x 4294967296 colors
معدل التحديث الحالي 60 Hz
إصدار التعريف 9.17.10.3347
سجل الأحداث 29/01/2014
جهاز العرض
الاسم Generic PnP Monitor
ارتفاع الشاشة 768
عرض الشاشة 1366
الحالة OK
Ethernet
اسم المنتج Realtek PCIe GBE Family Controller
اسم الخدمة RTL8168
المنتج Realtek
MAC عنوان NULL
Wi-Fi
اسم المنتج Intel(R) Centrino(R) Wireless-N 130
اسم الخدمة NETwNs32
المنتج Intel Corporation
MAC عنوان DC:A9:71:7A:A9:3B
Local Area Connection
اسم المنتج TAP-Windows Adapter V9
اسم الخدمة tap0901
المنتج TAP-Windows Provider V9
MAC عنوان NULL
أجهزة الصوت
الاسم صوت الشاشة من Intel(R)
المنتج Intel(R) Corporation
الحالة OK
الفأرة
الاسم Samsung PS/2 Port Input Device
المنتج ELAN
الأزرار 0
الحالة OK
لوحة المفاتيح
الاسم Standard PS/2 Keyboard
الوصف Enhanced (101- or 102-key)
وظائف المفاتيح 12
الحالة OK
USB أداة تحكم
اسم المنتج Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
المنتج Intel
بروتوكول معتمد Universal Serial Bus
الحالة OK
USB أداة تحكم
اسم المنتج Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
المنتج Intel
بروتوكول معتمد Universal Serial Bus
الحالة OKhttp://apps.microsoft.com/windows/en-us/app/fifa-14/e89c9ccf-de94-45ed-9cd4-7e11d05c3da4
System requirements
OS: Windows 8
CPU: 1.8G core2duo
RAM: 1G
GPU: NVidia card 7800 GT+ with 512M+ vram
This game is not fully optimized to work with some ATI GPU cards.
Keyboard support is not available.
try to contact game manufactured, maybe your GPU doesn't meet requirement -
pro15-inch with a lion at the bottom of the system, my computer is not always closedmachine, has been a black and white, seems to read the disks that thing has beenturning away, how do ah (do not want to reload) to help solve it
What are you talking about?
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Why do I keep getting Error 2 Apple Application Support not found
I KEEP GETTING ERROR 2 PLEASE UNINSTALL AND REINSTALL IN WHICH I DID BUT GET THE SAME MESSAGE. I'M USING WINDOWS 7
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I keep getting a popup asking for the Yahoo password... even when I am not online... it is very annoying... what do i do?
Please Update to the latest Firefox 19.0.x version.
*Help > About Firefox
*https://support.mozilla.org/kb/update-firefox-latest-version
*https://support.mozilla.com/kb/Updating+Firefox
The Firefox Firefox 17.0 version that you currently run is no longer supported with security updates. -
Verizon changed their email servers. I have tried to change the settings on my imac desktop but having problems sending email. Verizon support could not help, said I should call Apple. Has anyone run into this?
I have had problems with Verizon. I can send and receive emails so not the same issue. But, when I updated the Apple iOS software, it erased my email history on the Verizon server (which I don't really understand how it could do this). The email history is visible in Mail on both my phone and Mac, but when I log into Verizon, it is not there.
Verizon is blaming this on Apple -
Everytime I try to load the Netflix app, I get as far as the red screen and it stops loading. The iPad doesn't freeze, it just stops. Then when I try to go to their website, I get a blocked error message. Does anyone know how to fix this?
Some possibilities:
You are on a network that blocks streaming content or otherwise won't let you access it
You have restrictions set to block some content (Settings App, General, Resrrictions). -
I keep getting the untrusted connection warning and have to go thru all these freaking steps to get access and it happens OVER and OVER again for the EXACT same sites. One example is below citibank.com. MY BANK. EVERY TIME.
== URL of affected sites ==
http://www.citibank.comHi there, I was getting the same type problems whenever connecting to a secure site. The problem was caused by my PC's clock. I had manually set the date back a few years to test an app that I was developing. As soon as I corrected the time, all connections were OK again.
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I have my old Ipod touch, cant remember the pass code and no longer have the PC/laptop it was last synced to.... it says its disabled.... what can I do to get it working....
Restore it.
If you are unable then read this:
iOS: Unable to update or restore -
My App icon shows that I have one upgrade. When I try to update this app, to my iphoto, it tells me that I have updates available for other accounts and in order to update this application I need to sign in to the account used to purchased it....I only have one account, so I don't know how to update this, it just stays on my desktop showing that I have 1 update on my App icon...
Are you sure that these Apps were not purchased using another Apple ID...
If so, and you only have one ID, then Contact Customer Service...
Mac Apps Store Customer Service
http://www.apple.com/support/mac/app-store/contact.html?form=account -
I have some spyware on my system that neither my malaware bytes, comodo antivirus, spybot search and destroy, and a few others I've tried, can detect. The piece of spyware is a browser hijacker that keeps hijacking my firefox homepage and nothing I can do will get rid of it.
the problem only happens in firefox and no other browser is affected. basically my homepage gets changed to the following:
http://www.ggle.org.uk/index.php?hp=1&OVKWID=firefox
Yes there are numerous options about this in the support section but none of them work. I have tried everything and I do mean everything and each time I restart firefox the bloody thing comes back. I've reset the pc - works until you close down the browser and restart it. I've gone into my profiles, i.e. user/AppData/Mozilla/firefox and deleted the .js files, parent.lock files - comes back on firefox restart. I've searched the registry the best I can. I have even put an entry into the Hosts file in syst32 and that has afforded me partial success in that I now get a 404 instead of the pesky and irritating jaamla search page. I have even gone into the About:config settings and wiped the url but no matter what I do it always comes back on restart and it's only with firefox.
This is something that firefox needs to look into and not assume that just because there are a few answers in the support section that they all work, because all of the options appear to work until firefox is restarted.
It even comes back after a complete uninstall and wipe - I am at a loss at what to do and where to go next. Please help!I think the next step is to use Windows 7's auditing feature to figure out what processes are touching the file other than firefox.exe.
This is somewhat arduous to set up, but here's what I did. I have Win 7 Pro and I don't know whether this works on other versions.
(1) Open the Event Viewer to the Security log
Start menu > Control Panel > System and Security category > Administrative Tools
This should launch a folder of shortcuts. Double-click Event Viewer. If Windows objects, you may need to right-click> Run as Administrator.
In the left pane of the Event Viewer, click Security.
(2) Enable object auditing
In the Administrative Tools folder, double-click Local Security Policy (or right-click > Run as Administrator).
In the left pane, expand Local Policies and click Audit Policy.
In the right pane, double-click Audit object access and turn on both success and failure and OK the change. (screen shot attached)
(3) Enable auditing on prefs.js
Right-click your prefs.js file > Properties, click the Security tab, then the Advanced button. In the Advanced Security Settings dialog, click the Audit tab, then the Continue button. (screen shot attached)
Click the Add button and type Everyone, then click Check Names. After you click OK, you should get a dialog with numerous checkboxes. Clicking the Full Control box for each column should select everything. Then OK that. (screen shot attached)
(4) Test
Change a preference in Firefox that updates prefs.js (for example, you can change your home page). Then when you switch over to the Event Viewer, you can click Refresh on the right side (or choose a different category such as Application and then Security again to refresh the list), and you should find a listing in the File System task category for "a handle to the object was requested" for prefs.js, showing firefox.exe to be the active process. (screen shot attached)
(5) Assuming the test works, exit Firefox and watch for any other process touching the file.
When you're through, you probably want to turn this all off again, since it does use cycles in the background. -
This is what it says
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-02-23 07:52:59 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.0.120402
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044a7
Blame Module Name: MBURibbon
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x0001007c
Application LCID: 1040
Extra app info: Reg=en Loc=0x0410
Crashed thread: 0You might want to try asking your Office for Mac question in the Office for Mac forums located here: http://answers.microsoft.com/en-us/mac
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