Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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    I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens.  Help!

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    I have 2 computers. This is my back up and I cannot download Creative Cloud Apps. My primary machine has all updated CC apps. Can you help?

    Hi Wendy,
    in addition to John's hint you should have a look there to "correct answer" in https://forums.adobe.com/message/5441322#5441322 "Creative Cloud client will not download". There Sumit Singh talks about "I am suspecting the AAM URI handler is not working." and gives stepwise advices.
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    On How many computers and iOS devices can I download creative cloud app?
    so far it is on an iMac, an macbook pro, an iPhone , and iPad.    now it won't download onto a macbook air.

    Hi,
    see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html here >>> How many computers can I install on
    I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
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  • I already have an account and trying to download now its says verify my email but its a wrong random email says there to verify

    i already have an account and trying to download now its says verify my email but its a wrong random email says there to verify

    When you talk about an account, do you mean an Adobe account? If so, what are you trying to download?

  • My copy of acrobat corrupted so i uninstalled it - now I cannot download a fresh copy as my app manager says i already have it - every time i try to click the download button app manager opens, and has no feature to reinstall

    my copy of acrobat corrupted so i uninstalled it - now I cannot download a fresh copy as my app manager says i already have it - every time i try to click the download button app manager opens, and has no feature to reinstall - please help, how do i do a manual install?

    Hi cija,
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    I get signed out a lot whenever I work off of an external USB hard drive.  I've also noticed that I get signed out a lot whenever I plug or unplug USB devices (like Wacom tablets, USB drives, mouse, etc).  I suspect that the Creative Cloud manager is monitoring my system configuration and signing me out whenever it thinks I've switched to a different computer?????
    Sometimes, I get signed out when I'm already working in the middle of somthing in Photoshop CC.  This is pretty frustrating and it totally disrupts my workflow.  Is there any way to stay signed in to Creative Cloud?  

    The suggestion does/did not help.  The problem is NOT that I can't log back in.  The issue is that I keep getting logged OUT.  I've always been able to log back in, but why do I need to keep logging in again when I'm working on the same computer?  I lose about 2 minutes everytime I need to log back into Creative Cloud.  If I have to log in 30 times, I lose a whole hour. 
    Typically, this is what happens to me.  I'll be in Lightroom doing RAW processing.  Then I'll get to a point when I need to bring the image into Photoshop.  When I launch Photoshop (ctrl + E), I'll get a message saying I need to sign in.  I sign in but then I get a message saying I need to complete my registration (which I ignore because otherwise, I'll be filling in the registration over and over and over  and over again).  I also always get the message to accept Adobe's Terms and Conditions again (which I've accepted many many many times already).  The odd thing is, when this happens, the image does not open in Photoshop.  I have to close Photoshop, return to Lightroom and hit ctrl + E again (losing more time).
    Sometimes, when I sign back in, I get a message saying I'm using Trial software (huh????).
    I'm a software engineer myself.  I am almost positive that the Creative Cloud desktop app is using an algorithm that tries (but fails miserably) to figure out that I'm installing the Creative Cloud apps on different machines.  I understand that you guys are trying hard to keep people from installing the apps on more than 2 machines, but this is an awful way to do it.
    Please forward this to your software team.

  • Why can't I download Creative Cloud apps?

    Hi
    I joined the Creative Cloud Photography Offer.
    I logged in.
    I can see the page Apps & Services.
    When I select Creative Cloud App it only opens the header to that page. No content displays. I cannot therefore download anything. Same with Lightroom or PS.
    I tried other pages, but Adobe home page, Learn Page, and Customer Service all say Safari can't connect to server.
    I can see these pages if I open Adobe website on my Windows laptop and iPad.
    I have reset Safari, turned off plug-ins, updated Flash Player and Java, reset Safari, but no luck.
    I have tried using Firefox and have the same issue. I still cannot connect with most of your website from my Mac, which is where I do all my photo editing.
    I am currently on my PC laptop, as my Mac cannot access the customer service chat or the forums.
    I have Mavericks installed on my Mac

    It turns out that Adobe is editing the Hosts file on the Mac, preventing those browsers from reaching adobe.com
    Locate the terminal app and run it.
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    Type your user password XXXXX prompted.
    If you see references to Adobe, that is what is preventing the connection.

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