Why do I keep getting the error message that my iPhone cannot connect to iTunes?
I have tried all the suggestions that were in the articles about this problem but continue to get the error message.
I have a similar experience with getting the message that my contacts have stopped. Here is my experience in resolving the issue.
1. Phone: Motorola RAZR MAXX HD 24 GB of 32 GB free.
2. OS; Android 4.4.2
3. Message "Unfortunately, contacts has stopped"
4. Possible cause: Contacts stops working when either Verizon Cloud or Backup Assistant try to synchronize with their respective online storage systems. Also, neither APP managed to properly identify all my contacts. Cloud only backed up 13 of over 600 contacts. Backup Assistant Plus only backup up 360 of over 600 contacts.
5. Resolution: I disabled both APPs after clearing their respective cache and data. Then I cleared the data and cache for Contacts. Assuming your have a Gmail account for your Android device, Google will repopulate your contacts from the web based email account. So, nothing is lost and no damage is done. This was my experience.
6. Lesson learned: On my phone, and perhaps others, the Cloud and Backup Assistant are corrupted, or have bugs, and produce errors which interfere with the operation of Contacts when they try to synchronize, even imperfectly. Clearing the data from Contacts, and disabling the two Verizon APPS, resulted in restoration of the Contacts function.
7. Verizon's response: Verizon technical support pronounced itself mystified by the information presented here. So far, after two days, they have not responded with either a diagnosis or a fix.
8. My Expectations: I don't really expect Verizon to do anything at this point. I do have working contacts, and they are preserved via my Gmail account, so I have a working solution. It just doesn't involve Verizon software.
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since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?
A Davey1 wrote:
Not a nice answer!
Posting "Check the 'More like this'" area and not simply providing the answer is a great way to make these groups worthless.
You're ignoring context. On the old Apple Discussion Groups I never posted replies like that, instead giving people relatively detailed answers. The new Apple Support Communities made things worse by introducing certain inefficiencies. Then came Lion. The flood of messages that came with Lion required a painful choice for any of the people who had been helping here: (1) Give quality responses to a few questions and ignore the rest. (2) When applicable, give a brief answer such as the one that you found objectionable. (3) Give up all the other normal activities of life and spend full time trying to answer questions here.
People who needed help with Lion problems seemed to have trouble discovering existing message threads that described how to solve their problems. I never posted the suggestion of "Check the 'More like this' area" without verifying that the help that the poster needed could be found there. Even doing that, what I posted saved me time that I could use to help someone else.
The people helping here are all volunteers. None of them is being paid for the time they spend here. They all have a life outside of Apple Support Communities. It's arrogant of you to demand that people helping here spend more time than they already do. -
I have no trouble viewing apps in the iTunes Store on my iPad. However, every time I try to install a new app, I get an error message after a while - cannot connect to iTunes Store. This issues cropped up two days ago on my new iPad. Please help...
JUst experienced the exact same problem after changing password.Getting same message. Hope someone has an answer for this.
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Why do I keep getting an error message that my contacts have stopped working
Sometimes, I am getting an error message that says that my contacts have quit working. Also sometimes I can't use my phone because the same error message appears when I tap the phone icon.
Turning the phone off and on again sometimes helps, other times not.
I tried a reboot, but that did not seem to make any difference.
Help? Ideas?
Thanks!I have a similar experience with getting the message that my contacts have stopped. Here is my experience in resolving the issue.
1. Phone: Motorola RAZR MAXX HD 24 GB of 32 GB free.
2. OS; Android 4.4.2
3. Message "Unfortunately, contacts has stopped"
4. Possible cause: Contacts stops working when either Verizon Cloud or Backup Assistant try to synchronize with their respective online storage systems. Also, neither APP managed to properly identify all my contacts. Cloud only backed up 13 of over 600 contacts. Backup Assistant Plus only backup up 360 of over 600 contacts.
5. Resolution: I disabled both APPs after clearing their respective cache and data. Then I cleared the data and cache for Contacts. Assuming your have a Gmail account for your Android device, Google will repopulate your contacts from the web based email account. So, nothing is lost and no damage is done. This was my experience.
6. Lesson learned: On my phone, and perhaps others, the Cloud and Backup Assistant are corrupted, or have bugs, and produce errors which interfere with the operation of Contacts when they try to synchronize, even imperfectly. Clearing the data from Contacts, and disabling the two Verizon APPS, resulted in restoration of the Contacts function.
7. Verizon's response: Verizon technical support pronounced itself mystified by the information presented here. So far, after two days, they have not responded with either a diagnosis or a fix.
8. My Expectations: I don't really expect Verizon to do anything at this point. I do have working contacts, and they are preserved via my Gmail account, so I have a working solution. It just doesn't involve Verizon software. -
I've used this same iTunes account multiple times to back up phones and restore them when I've gotten new devices. I have restored this device as well once before, but i want it as up to date as possible becuase I am getting the iPhone 6 tomorrow. I've run a diagnostics test and under the connectivity test its saying there is no iPhone found, as well as under the sync test. I've gone through all the steps and what the possible problem could be (un-installing and re-installing, making sure all the software is active and up to date on my computer and making sure everything is installed correctly and running properly) and I'm still getting the same error message. I'm out of options and idea. Please help!
Hey avitz99,
Thanks for the question. After reviewing your post, it sounds like the iPhone is not recognized in iTunes. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Device not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Why do I keep getting an error message that reads "The URL is not valid and cannot be loaded."
Whenever I click on a link that opens a new tab using "about:tab", an error pops up. The error box is titled "Alert" and the message reads "The URL is not valid and cannot be loaded."
However, once I click OK, the page loads just fine. At first, I thought it might be one of my add-ons (Iuse a bunch), but it still occurs after restarting in Safe Mode. Any thoughts?
I can even create the problem without clicking on a link inside a page if I simply type about:tab in the address bar.
I am using Firefox 12.0Wow! I actually solved this on my own. I didn't find any thread that helped, but after reading a few, I figured poking around in about.config would help... and it did!
Here is how I solved the problem:
# Typed '''about:config''' in address bar.
# When I got to the warning about voiding the warranty, clicked '''I'll be careful, I promise!'''
# I found the setting entitled '''browser.newtabl.url''' (use the '''Search:''' box).
# I double-clicked on the entry entitled '''browser.newtabl.url''' and deleted the info in the value portion.
# Clicked '''OK'''.
# Closed the tab.
# Restarted Firefox and problem was solved. -
I have instlled and uninstalled iTunes on multiple occasions but iTunes fails to start with message "Apple Application support is required to run iTunes .......... Error 2 (Windows error 2)". Most most frustrating. Can anyone help, pleeeeeeease!!
iTunes "Apple Application Support is required... Error 2" and possible fix.
Hi Redgilly (and others).
I just resolved this on Win Vista (should apply equally for Win7 too). Please uninstall iTunes before proceeding though. I'll walk you through the process I followed, if you like you can jump straight to the Solution section.
Problems:
The initial error during the installation of iTunes was:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken='1fc8b 3b9a1e18e3b",processorarchitecture="x86". Please refer to Help and Support for more information. HRESULT:0x8007054F
The error (after installing iTunes) when trying to run iTunes was:
Apple Application Support is required to run iTunes. Please uninstall iTunes, then install iTunes again. Error 2 (Windows error 2).
After trying various fixes around the forums I came across this MSKB article, which relates to the first installation error:
http://support.microsoft.com/kb/2688946
This lead me to trying to install MS Visual C++ but I received the following error trying to install that:
Error 1935.An error occurred during the installation of assembly ‘Microsoft.VC80.ATL,type=”win32”,version=”8.0.50727.762”,publicKeyToken=”1fc8b3 b9a1e18e3b”,processorArchitecture=”amd64”’. Please refer to Help and Support for more information. HRESULT: 0x80070BC9. Assembly interface: IassemblyCacheItem, function: Commit, component: {837BF1EB-D770-94EB-A01F-C8B3B9A1E18E}
Note: The installation of VC++ rolls back when it fails.
Solution:
Through this error I found this MSKB article:
http://support.microsoft.com/kb/946414
The Automated MS "Fix It" msi package didn’t work.
Note: Please backup your registry first (see the above MSKB article for instructions).
I opened the registry and (as instructed in the MSKB article) deleted the following keys:
HKEY_LOCAL_MACHINE\COMPONENTS\
PendingXmlIdentifier
NextQueueEntryIndex
AdvancedInstallersNeedResolving
Reboot and reinstall iTunes.
I hope this helps. -
The Download banner comes up and appears to be laoding, but it later fails-out/errors out with the above message..."site not available, page can't be opened. Any thoughts on how to fix?
Hi!
It sounds like you're having trouble with Firefox for Desktop. I'd recommend contacting the Firefox for Desktop support forum here: [https://support.mozilla.org/en-US/questions/new/desktop https://support.mozilla.org/en-US/questions/new/desktop]; they'll be more knowledgeable and better able to answer your questions than the volunteers here at the Firefox OS forum.
I hope that helps you! -
I keep getting a message saying that the itunes library cannot open because it was
created by an earlier version of itunes. I recently upgraded to the newest version of itunes.Try the following user tip with that one:
Empty/corrupt iTunes library after upgrade/crash -
I have erased everything buit that didn't work, I have tried to reinstall from the apple disk so...I am thinking it is time for a new hard drive( I think, but not sure) where do I get one and if I sdo will it help the problem?
Thanks
sssail3 at aol dot comDid you try zeroing the Drve before installing?
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the Erase tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Highlight the drive, select Partition Tab, then Format type... MacOS Extended Journalled, select the Security Options button, choose Zero Out Data, Erase... after completion hopefully you'll be able to install.
Here's some new Hard Drives for PBs...
http://eshop.macsales.com/Search/Search.cfm?Ne=8050&Ntt=2.5+hard+drive&Ntk=Prima ry&Ns=P_Price|0&N=6885+4294967075
To see how it's replaced, go here and choose your PB and click on the Hard Drive link...
http://eshop.macsales.com/installvideos/ -
I noticed this message quite a few times over the last few months. Now the album that I just purchased won't save in i Tunes. I am really looking for a way to fix this so I can enjoy my music, especially since I have already been charged for it. I e-mailed apple tech support about the fact that the album has disappeared, but although I have waited the forecasted 48 hours, I have yet to receive an answer. It's rather frustrating.
I didn't know that iTunes had a 64bit download. I have Windows 7 Home Premium with 64bit operation system. I downloaded the iTunes for 64bit and it seems to have corrected the problem. I haven't received the message yet since I did this.
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