Why do i keep getting 'to use data on your phone,you'l need add on pack' texts?

I ordered a pay as you go sim card from EE a few weeks ago to use in my iphone 5 as a second/work phone. The package on the sim is a 'top up £1 and get some free mins and texts (no data allowance)' plan. I put the sim card in my phone and have left the phone at home and not put any credit on it yet or used it at all, ( not even any apps/calls etc ). Every day when i come to look at the phone there are atleast 4 text messages a day from EE saying 'To use data on your phone, you'll need an add-on pack Click here to buy'. I am getting sick of this as i have turned mobile data off in the settings and my phone is constantly connected to my home wi-fi so cannot see how it would even by using any data. Today i have come home to 8 of these messages! I refuse to top my phone up with credit and start using it until this is sorted as im not paying for any data usage i wont use! There are no apps running in the background, and nothing has been set up on the phone that would require internet usage i.e. emails / weather etc. Please can someone help me...  Thanks

Hi,  I also recieved thousands of messages saying that I need to buy add-on, that's anoying.  I called EE for 3 hours and they are not able to deal with that. They just try to make my mobile phone responsible. What can I do?  Thank you.

Similar Messages

  • Why do i keep getting 'out of date' warnings for Flash Player?

    Yesterday I got a message on my Mac that my Flash Player was out of date, so I installed a new version, 12. Today I got the same warning, saying my version was old and was blocked, so I reinstalled it. Same thing keeps happening. I went to the Security settings in Preferences and it says this: "The version of 'Adobe Flash Player' on your computer has known critical security issues. Only websites set to 'Allow Always' are allowed to run this plug-in. To protect your system, use of this plug-in is now blocked for all other websites."
    Can someone tell me what's going on with this? Thanks.

    Download the FULL offline installer Flash Player 12 (Mac OS X)
    Then follow the illustrated instructions here: http://forums.adobe.com/thread/1343084

  • When I try to update from Acrobat 2.1.0.0 to 2.3.0.0, why do I keep getting error # 16820 ?

    When I try to update Acrobat 2.1.0.0 to 2.3.0.0 , why do I keep getting download failure, error #16820 ?

    If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
    Download a new copy of the Firefox program and save the DMG file to the desktop
    * Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
    * Trash the current Firefox application to do a clean (re-)install
    * Install the new version that you have downloaded
    Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
    * http://kb.mozillazine.org/Profile_folder_-_Firefox

  • Why do I keep getting a not enough storage message when trying to install GarageBand on my iPhone 4

    I have been trying to re-install GarageBand on my iPhone 4. I have tried downloading from iTunes app store and installing by sync from my MacBook. Neither will work. I keep getting the same "not enough storage" message.

    You may need as much as 2Gb free, at least on a temporary basis while installing the app.
    tt2

  • Why do I keep getting an error "insufficient data for an image" when opening a document

    why do I keep getting an error "insufficient data for an image" when opening a document in Adobe Reader XI 11.0.06

    I am also having this problem, especially with scanned documents. Since I need to download scanned documents in my work this is a big problem!Sometimes I can read but not save the document, sometimes one or two of the pages will be blank from the start. I have the latest version of Adobe Reader XI (11.0.10). I tried reducing the page zoom, a suggested workaround on this page: Acrobat: “Insufficient data for an image” error after updating to 10.1.4 or 9.5.2,  but that did not help at all. FWIW I use a Windows 8.1 PC with 4 GB RAM. I usually download PDFs from the internet using Firefox.

  • Why do I keep getting an error message when trying to use passbook?

    Why do I keep getting an error message when trying to use passbook?

    Kind of hard to answer without some details such as iPhoto version and OS version. Are you signed into your Facebook account?

  • Why do I keep getting the message "key not valid for use in specified state"?

    why do I keep getting the message "key not valid for use in specified state"?

    You need to deal with Adobe Customer support.  This is a  Photoshop User forum the is also one for LR may be some on over there has encountered you problem Photoshop Lightroom

  • Why do I keep getting a "storage almost full notice" on my iPhone 5s if in settings it says I'm only using 12.0 of 16 gb?

    Why do I keep getting a "storage almost full notice" on my iPhone 5s if in settings it says I'm only using 12.0 of 16 gb?

    If you are referring to a 16GB phone, then you do not have 16GB available. The device only has about 12.75GB available after iOS. You can see how much space you have available by going to Settings>General>About, or you can connect the device to the computer and iTunes and look at the report there.

  • Why do I keep getting a "Pairing Request" from an Apple Wireless Keyboard that I'm not using?

    Why do I keep getting a "Pairing Request" from an Apple Wireless Keyboard that I'm not using?

    Bluetooth switched off? 
    Care to share which OS you are using? 

  • When using Lightroom Book module for Blurb book making, why do I keep getting a low image quality message if it's supposedly accessing my large raw files in my library?

    When using Lightroom Book module for Blurb book making, why do I keep getting a low image quality message if it's supposedly accessing my large raw files in my library?

    I think I've solved my problem with a Google Search. I came across a free slide show generator
    (contributions requested) that shows much higher quality slide shows than either iPhoto or Aperture 3.
    You click on a folder of jpegs and it almost immediately generates thumbnails and within a few seconds
    I can be viewing a full screen, tack sharp, slideshow of all of the files in the folder. Much sharper than
    I'm used to seeing.
    I think I'll keep the Aperture 3 and use if for the purpose it's intended for in the future. I'll also redo the
    image preview files to the small size it started with and then I'll copy all of the files I'm interested in from
    iPhoto into a separate folder on another disk. I'll use Aperture to catalog and to perform image manipulations
    on but I won't try to use it as an iPhoto replacement. I don't think I'll be using iPhoto much as an image
    viewer in the future either after I finish moving my favorite pictures to the Phoenix Slides folder.
    The name of the free program is Phoenix Slides. It's free to download and try, free to keep (though I
    think you'd want to pay the small amount requested) and fast. My pictures have never looked so good
    before.
    http://blyt.net/phxslides/
    Message was edited by: Jimbo2001

  • Why do I keep getting this message - it is simply not true. 'You are signed in with a different Apple ID than previously used with Podcasts. Do you want to sync these podcast subscriptions and stations?

    Why do I keep getting this message - it is simply not true. 'You are signed in with a different Apple ID than previously used with Podcasts. Do you want to sync these podcast subscriptions and stations?
    <Email Edited by Host>

    Please sign out of the iTunes Store by selecting
              Store ▹ Sign Out
    from the iTunes menu bar. Then sign back in.

  • Why do I keep getting Error 519: Server interface error" - Server interface error "no component returned from creativewidget' Line: 479 - var test = parent.add('statictext', undefined, text)  when I try to use pattern fill/scripted patterns.  I have unin

    Why do I keep getting Error 519: Server interface error" - Server interface error "no component returned from creativewidget' Line: 479 -> var test = parent.add('statictext', undefined, text)  when I try to use pattern fill/scripted patterns.  I have uninstalled and re-installed PS CC.  I have opened holding down shift to disable third party plug-ins.  I have moved 3rd party plugins to a temp location outside of ps and it still doesn't help.  It worked once, and only once and now won't work at all.

    Unless your Photoshop question has to do with a download/install error, you should ask in Photoshop General Discussion
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • Why do I keep getting the following error message error code 0x80020022 when I try to burn a DVD using Mac Finder?

    Why do I keep getting the following error when I try to burn a DVD using Mac Finder?
    "The disk can't be burned because communication between the computer and the disc drive failed (error code 0x80020022)."

    I forgot about this since I upgraded to an external burn drive but I used to get this error whenever I tried to used a DVD or CD Blank Disc that was a DVD + R or a DVD +/- R or RW Disc Try using only the DVD -R or DVD -RW Disc   (Minus sign - )

  • Why do I keep getting Kernal Panic warnings to restart my new iMac that is running Lion?  This is happening as often as 2 times a week.  Never happened with any of my other Apples or Macs and I have been using them since the 1980s.

    Why do I keep getting Kernal Panic warnings to restart my new iMac that is running Lion?  This is happening as often as 2 times a week.  Never happened with any of my other Apples or Macs and I have been using them since the 1980s.

    See
    What is a kernel panic,
    Technical Note TN2063: Understanding and Debugging Kernel Panics,
    Mac OS X Kernel Panic FAQ,
    Resolving Kernel Panics, and
    Tutorial: Avoiding and eliminating Kernel panics for more details.

  • HT204088 why do i keep getting charged on my credit card for itunes when i havent used it

    Why do i keep getting charged for stuff on itunes when i havent purchased any thing in a while

    You've checked the purchase history on your account, as per the page that you posted from, does anything show ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
    If nothing shows on your account, and you haven't got any auto-renewing subscriptions and you've only got the one account, then you could try contacting iTunes Support and see if they know where the charges are coming from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption. But if nothing shows on your account then you may also want to contact your card issuer.

Maybe you are looking for