Why do I keep getting unauthorised purchases

I Keep getting purchases and I don't know how they got there. Can you please help so I can stop all these bills pilling up.

Where are seeing the charges ? There are a number of phishing emails doing the rounds saying that items have been bought.
You can view your account's purchase history via the Store > View Account menu option on your computer's iTunes : See your purchase history in the iTunes Store - Apple Support
And check to see if you have any auto-renewing subscriptions (and cancel them if you don't want them) : Manage your auto-renewing subscriptions - Apple Support
If there are purchases on your account which you didn't make then change your password - you can do that when logged in via Store > View Account on your computer's iTunes, or by tapping on your id in Settings > iTunes & App Store on your iPad and logging in. And contact iTunes Support : http://www.apple.com/support/itunes/contact/

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HT1918 why do I keep getting error code 5002 when trying to make a purchase? Has been almost a week now!

Why do I keep getting Error Code 5002 when trying to make a purchase from the Itunes store? I am using Vista Home edition> havent had any problems before. This has been going on for a week.

This alert is often the result of an issue with verifying your billing.
Quit iTunes.
Open iTunes.
Test the issue.
If it persists, sign in to store.apple.com using your iTunes account
Click on Change account information
Modify or remove your credit card information.
Click Continue.
Test the issue.

Why do I keep getting an "error 5002" when trying to purchase my wish list?

Why do I keep getting a "error 5002" while attempting to purchase my iTunes wishlist?

I've been trying to figure this out for the past four days myself. I tried everything I could to reset my account information since most of the forums indicated the problem was with my payment information. That didn't ring true for me because I regularly make purchases with no problem. In my case, the problem was that one of the songs I was trying to purchase had been purchased previously. I found this out when I went to each song in my wish list individually and hit the buy button. Surprisingly, each song was purchased and downloaded successfully. When I got to the sixth song or so in my wishlist, iTunes told me that I had already purchased that song and asked if I wanted to download it again. I said yes. I then hit the buy all button for the remaining songs (the behavior that had not worked previously and generated the 5002 error) and the download happened properly.
I realize that the 5002 error seems to be generated by multiple issues, but that is what worked for me. Perhaps you could try the same approach and see what happens if you haven't already resolved your issue. Good luck.

Why do i keep getting this message when trying to view a movie: The shared library "iCloud Purchases" is not accepting connections at this time. Please try again later.

why do i keep getting this message when trying to view a movie: The shared library “iCloud Purchases” is not accepting connections at this time. Please try again later.

Same issue. What are they doing?
Macbook Pro Retina Yosemite 10.10.2

Why do I keep getting the "Your purchase can not be completed at this time"?

Why do I keep getting the "Your purchase can not be completed at this time"? I change the email address, credit card, confirmed new billing information and still can't make an In-App purchase.

This sounds like an error in the activation of your device, not to do with syncing. After the restore, did the device activate?

HT1689 Why do I keep getting unable to purchase from iTunes Store try again later ?

Why do I keep getting unable to purchase from iTunes Store try again later ?

Hi Nanas12,
Thanks for visiting Apple Support Communities.
If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jeremy

Why do I keep getting a storage full message after deleting most of my photo app, on 16gb iPhone6

Hey,
I just purchased the new iPhone 6 16GB.upgrade jump T-mobile not paid in full $700.Nevertheless, why do I keeping getting a message about storage full? And it says...Go to setting and manage storage with iCloud. I have deleted most of the app, photo, and just about everything else, and still keep getting this message. It's almost as if I will be paying additional 3.99-19.99 a month to manage the icloud for apps that I already had. Perhaps this is the gimmicks to order the 64GB iPhone 6. In fact, the 64GB is offered as an upgrade to new or additional line customers. Come On give us a break for the loyal customers Geezh!!
Plus can't even upgrade software update to iOS8.1.1 because there is not enough storage. What sense does that make to even upgrade to the new iPhone 6???? Hurry up and fix this problem!

Purchasing iCloud storage will not help your issue. Also, if you want to upgrade, do it via iTunes rather than OTA - it doesn't require as much available storage to do it that way.
To check to see what is taking up so much of your storage, go to Settings>General>Usage>Manage Storage, and you will see a list of the items on your device and the amount of storage they are taking up.
T-mobile's offer of the 64GB iPhone 6 to new or additional line customers has nothing to do with Apple. You need to take that up with T-mobile.
Cheers,
GB

HT201303 why do i keep getting the message "Please contact iTunes support to complete this transaction."?

why do i keep getting the message "Please contact iTunes support to complete this transaction."? Oh, and I would love to contact support but they are never open for business when this happens to me so I was hoping someone knew what the heck was going on. I love my ipad and hate that I can't get the in app purchases that I need in order to advance to the next level to buy if I don't want to start the whole game again!! Please help. Let me know what you did to bypass this or get an itunes associate on the phone or what ever so I can solve this NOW!?

You can contact iTunes support via email via this page and ask them why you are getting the message and how to resolve it (I'm not aware of any phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

HT204088 why do i keep getting charged on my credit card for itunes when i havent used it

Why do i keep getting charged for stuff on itunes when i havent purchased any thing in a while

You've checked the purchase history on your account, as per the page that you posted from, does anything show ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If nothing shows on your account, and you haven't got any auto-renewing subscriptions and you've only got the one account, then you could try contacting iTunes Support and see if they know where the charges are coming from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption. But if nothing shows on your account then you may also want to contact your card issuer.

Why do I keep getting emails saying my iTunes account will be disable in 48 hours if I do not validate my account? or that I have to verify the email associated with my iTune acccount?

why do I keep getting emails saying my iTunes account will be disable in 48 hours if I do not validate my account? or that I have to verify the email associated with my iTune acccount?

Because someone's trying to mislead you into giving them your iTunes Store login information. Forward all such emails to [email protected] and then delete them.
If there's an actual problem with your iTunes Store account, you'll be told at the time you try to purchase or download something.
(112240)

Why do I keep getting a "system overload" message during playback?

Why do I keep getting a "system overload" message during playback? Even when I have only a few tracks playing together, I keep overloading and it stops the playback.

Purchasing iCloud storage will not help your issue. Also, if you want to upgrade, do it via iTunes rather than OTA - it doesn't require as much available storage to do it that way.
To check to see what is taking up so much of your storage, go to Settings>General>Usage>Manage Storage, and you will see a list of the items on your device and the amount of storage they are taking up.
T-mobile's offer of the 64GB iPhone 6 to new or additional line customers has nothing to do with Apple. You need to take that up with T-mobile.
Cheers,
GB

Why do i keep getting an Alert message saying "The URL is not valid and cannot be loaded "?

Why do i keep getting an Alert message saying "The URL is not valid and cannot be loaded "?
This happens a lot regardless of the web page. I continually have to restart FF and it persists still

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]
* [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

When playing games on Facebook, why do I keep getting requests to store information on my computer?

When playing games on Facebook, why do I keep getting requests to store information on my computer?When playing games on Facebook, why do I keep getting requests to store information on my computer?

Welcome to the forum.
Exactly what program is throwing that request message?
Does that message list any details, such as WHAT will be written/saved to your computer?
As ATR mentions, I am not sure how PrE figures into the mix. I would anticipate that your message is coming from FaceBook, or from the OS, or from your anti-virus/anti-malware program.
Regardless, be VERY wary of any program, or Web site, that wants to write to your computer, unless you have delibertly invoked something that you DO want to do so.
Good luck,
Hunt

Why do I keep getting alerts for shared calendars?

I have a calendar set up in Calendar, it syncs with iCloud.
My wife has a clanedar set up in Calendar, it syncs with iCloud.
Both calendars are shared, so we can see what the others availability is on a given day at a given time.
But why do I keep getting alerts on my iPhone (and only on my iPhone) for my WIFE's events? I've turned off the "show shared calendar events" button in the calendar preferences on my iPhone, but I'm *still* getting alerts for all her events. I don't need this, I don't want this, I turned it off... why is it still happening?
My iCloud calendar is defaulted to my calendar. I do not get alerts on my iMac for her events, only on the iphone. Can anyone help? I never want to see her events unless I manually go and look at them on my calendars or in iCloud calendar.

Your System Details list shows that you use a Firefox 31.0 release.
That is not the current release.
The current release is Firefox 34.0.5.
If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 34.0: https://www.mozilla.org/en-US/firefox/all/
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Why do I keep getting an error message when trying to use passbook?

Why do I keep getting an error message when trying to use passbook?

Kind of hard to answer without some details such as iPhoto version and OS version. Are you signed into your Facebook account?

Why do I keep getting unauthorised purchases

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