Why do I keep getting Windows could not complete the installation
I forgot my window 8 password, and tried to do a system recovery. My hp 2000 notebook pc does not give me the option to choose keyboard layout.
Hello @cupidtmtk,
I have read your post on how your forgot your Windows 8 password for yoru computer, that you attempted a system recovery, and I would be happy to assist you in this matter!
To recover your Windows 8 password, I recommend following the steps indicated in this resource: What to Do When You Forget Your Sign-in Password (Windows 8). This should help you to recover your sign-in password.
Additionally, I also suggest following this document on Troubleshooting HP System Recovery Problems (Windows 8). This should help to successfully complete the installation.
For further assistance, I will need to know:
The Product and Model Number of your notebook computer.
The version of Windows you have installed on your computer.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
If this is an on-going, or recent issue.
Please re-post with the results of your troubleshooting, as well as the requested information above. I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Similar Messages
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Windows could not complete the installation. To install Windows...
I have a G62-340US that had a hard drive crash. I installed a new hard drive and used the HP Restore Disks. The laptop will go through the boot process and Windows will give a message" Setting up system for first time use" or something to that affect. A diolog box then comes up and says "Windows could not complete the installation. To install Windows on this computer, restart the installation." If I hit enter, I am caught in a loop. I can control-alt-del and kill audit.exe and bring up the system. However, everytime I reboot, I get the above error.
The system is running Win7 64 bit.
Any ideas on how to complete this installation and move forward?
Also, the HDD is 320 gb but the system is only recognizing 68 gb.
Thanks for your assistance!Hi:
That happened to me too and I tried twice to get the disks to work and the failure occurred at the same place.
If you bought a new hard drive of at least the same size in GB as the old one, the disks should have worked.
There is no telling why they don't and many folks have issues with the recovery disks for one reason or another.
Fortunately there is a method you can use to get W7 back on your PC if you can read the full 25 character windows product key on the bottom of your PC.
Here's what you can do...
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Or use the Windows 7 USB/DVD installation tool to compile the ISO file you download from Digital River. Link and instructions below. You need a 4 GB flash drive to use the USB method of compilation.
http://www.microsoftstore.com/store/msstore/html/pbPage.Help_Win7_usbdvd_dwnTool
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul -
Windows could not complete the installation recovery error message with HP recovery discs
While doing a system recovery on an HP G72-b50US notebook using HP purchased recovery DVD's, the reboot "Welcome" screen always (tried 5 recovery attempts from scratch) generates the error message "Windows could not complete the installation. To install Windows on theis compuiter, restart the installation". any attempt at a reboot, even into safe mode, regenerates this same error message. How does this get fixed to allow completion of the installation process?
I wish I could tell you.
I also used the HP factory recovery disks on an 8200 Elite CMT. I used them once before with no problem.
The second time was a show-stopper. The recovery process would ask for all 4 disks, then the recovery installation would begin, reboot continue on, everything normal.
Then on the last reboot, when the recovery program stated it was configuring windows, it just quit and stated Windows could not complete the installation.
I made sure that I had absolutely nothing connected to the PC except the keyboard, mouse and monitor.
The only thing I can possibly think of was that I installed a Radeon HD 6570 video card which I replaced the Radeon HD 6350 card with. However, both cards are supported in the PC, and I cannot remember if I did the restore with the 6350 the last time or the 6570.
Now, the reason the ISO file will work is because this is a plain and simple Microsoft Windows 7 ISO file--the very same one that you download when you purchase W7 online from the very same download site.
It is not PC-specific and will install on any PC in the world.
A recovery disk is PC-specific, and is a very complicated mish-mash of programs, drivers, operating system, all customized for your specific model PC. Even something like installing a new hard drive or memory can foul up the works.
The downside of using the plain MS disk is the only programs and drivers you can install are the ones found on your notebook's support and driver page.
The upside of using the plain W7 installation, is you normally end up with a better performing PC, free of bloatware and unnecessary running processes.
For someone like me, it is a non-issue, but for others, they may miss some of the included software.
But that is better than having a computer that is of no value with no operating system installed, wouldn't you agree?
Paul -
System Recovery hangs on "Windows could not complete the installation"
Just purchased the recovery media from HP (3 DVD + App/Driver DVD, see below), followed instructions on clean recovery and the install hangs at first Windows login with the following error:
"Windows could not complete the installation. To install Windows on this computer, restart the installation"
Well, I've started fresh 3 times now with the same results. (3 hours each time)
I was able to start task manager at this error, I even tried to hold down shift and click restart. Doing that, I get the message windows can't be installed in safe mode. I was thinking of doing a plain Windows install but there is no product key on the laptop
Thoughts?
-DavidProblem resolved. Make sure you use the boot from DVD UEFI option.
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"Windows could not complete the installation"
I took delivery of a new T400 today. Imagine my surprise upon turning it on to see the Windows F8 recovery menu, and a message about the system not having been shut down cleanly. Strange thing on a machine straight from the facory !
Well anyway I let it boot into the normal mode. Next the OS booted and something obviously ran to install updates. I suspect that one of these failed. Eventually I was presented with a dialog that says "Windows could not complete the installation" and "To install Windows on this computer, restart the installation". Sadly this same dialog displays regardless of how many times I reboot.
Reading the scanty doc that came with the machine, it appears to have a recovery partition and a way to invoke a factory restore from the partition. Unfortunately entering recovery mode does not work (I press F11 and it goes ahead and boots into Vista anyway).
Next I tried calling Lenovo. They politely said that they are not working at this hour and I should call back in the morning. Well I am planning to take this new laptop on a business trip in the morning and won't have time to call before I have to be at the airport.
So back to self-diagnosis...I found that when in the 'All your install are belong to us' mode, I could press ctl-alt-del and get task manager up. From there I could run commands such as cmd.exe and msconfig. Using msconfig I opened the event viewer. Nothing too interesting in there, except that a service or driver called tuvu...somethign didn't start.
Another thing I found is that there is no way any longer to get to the F8 safe mode menu on boot. It just blips on the screen for a nanosecond and then it's gone (even if you have pressed F8). So I used msconfig to boot into safe mode. That didn't help.
I've always bought cheapo off-brand laptops from Costco, and this was my first 'premium brand' purchase. To say the least I am not impressed. Surely Lenovo can spare 10 minutes to ensure that each machine actually boots before they ship ??
Any pointers on how to fix this machine are most welcome.
UPDATE : I made some progress on my own. On a whim I decided to go looking for the process that had so rudely decided that I couldn't use my computer. Browsing the process list in taskman, I noticed something called 'runonce.exe'. So I did the obvious thing and killed it. Bingo ! I now have the vista desktop and the machine appears to be working just fine. It's now updating. Presumably I can find and disable this thing that used the runonce wrapper and I'll be good to go,.
Message Edited by dboreham on 09-08-2008 09:58 PMI had this same problem on my T61 and after seeing yoru post I imaged my system successfully to get rid of the problem on my system. You can image it without making burning any discs. What I did was hit the Thinkvantage button during boot, chose the Restor System option, chose full factory reset, chose to delete all my files and then chose the custom option for recovery. I don't remember exactly which items I unchecked, but there were a few towards the end that had OOBE in the name. I let it complete the restore and it seems to be working fine now. So you might want to try doing it that way, I was hoping that one of the things I unchecked was whatever was causing the system to crash near the end of install and mess up the Vista installation.
Good luck! Hopefully this will work for you instead of just wasting like 3 hours... -
"Windows Could Not Complete the Installation" G410
Hi,
Would greatly appreciate any advice for this.
My laptop (G410) first started having temporary freezing issues when I loaded up Powerpoint. Next thing i know, the laptop dies and whenever I turned it on, it kept getting stuck in the Lenovo loading screen.
After a while, I managed to activate the refresh but now I am stuck with the following message: "Windows could not complete the installation". This happens when the setting up a few more things screen reaches 3%.
Any solutions to this? The laptop is only a few months old.
Thanks!hi cny1491,
Welcome to the Lenovo Forums.
Can you try to turn off the computer and press the OneKey Recovery Button. When done, the machine will turn on and will give you a menu. On the list of options, select System Recovery to restore the system to its factory state (note that all data will be wiped on the OS partition).
If the machine freezes during the recovery process then I recommend you contact lenovo and report the issue as there's definitely a malfunctioning component inside (possibly the HDD).
Support Phone List
Regards
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I tried to restore my G61-336NR Notebook now it say '' window could not complete the installation,
I tried to restore my G61-336NR Notebook, now it say ''Window could not complete installation.restart the installation but I cannot F11 OR F10 don't work. Need HELP.
If you burned your Recovery DVD set boot from the first one. If you did not burn Recovery Media phone HP to order a set, usually around $17. Choose your country here> Contact HP
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**Click Accept as Solution on a Reply that solves your issue to help others** -
Having SCCM 2012 SP1 CU3 I attempted to do a pretty simple task.
Create a capture media for Windows 8 64 Bit and capture the OS.
The system in question is a Dell Latitude 6430u and OEM Windows 8.
The system ran as expected, the capture went as expected, but when I deploy the image (Back to the same laptop mind you)
The following occurs:
Windows could not complete the installation. To install Windows on this computer, restart the installation.
Things that I've tried:
Set the SATA to various modes as it was on RAID on as speculated in some posts
Saw a posting that suggests pressing SHIFT F-10 to get in to some prompt and run oobe; doesn't work here, I think.
Added Dell Driver Packs for the system
As for log files, I'll check C:\Windows\Panther and see what's there.
Any ideas on how to correct this? Is there a way to go in to the image itself to do so?Sorry, I'm not using CM2007, but CM 2012 SP1, CU3.
I went through the smsts log and found several instances where drivers were missing so I'm guessing that's why it pitched a wobbly about not being a suitable system for the Windows setup.
Failed to find a suitable device driver for device 'ACPI Lid'. OSDDriverClient 11/15/2013 5:54:57 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'USB xHCI Compliant Host Controller'. OSDDriverClient 11/15/2013 5:55:00 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'SDA Standard Compliant SD Host Controller'. OSDDriverClient 11/15/2013 5:55:00 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'RamDisk'. OSDDriverClient 11/15/2013 5:55:00 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'PCI Simple Communications Controller'. OSDDriverClient 11/15/2013 5:55:01 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'ACPI\DELLABCE\2&DABA3FF&0'. OSDDriverClient 11/15/2013 5:55:02 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'ACPI x64-based PC'. OSDDriverClient 11/15/2013 5:55:02 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Generic Monitor'. OSDDriverClient 11/15/2013 5:55:02 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'PCI Express Root Complex'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 1 - 1E10'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Intel Processor'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Intel Processor'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Intel Processor'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Intel Processor'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'USB Root Hub (xHCI)'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'ACPI Power Button'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Microsoft ACPI-Compliant System'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Microsoft Basic Render Driver'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Trusted Platform Module 1.2'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Intel(R) 7 Series/C216 Chipset Family SMBus Host Controller - 1E22'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'ACPI Fixed Feature Button'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Generic volume'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Motherboard resources'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device '3rd Gen Core processor DRAM Controller - 0154'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Generic volume'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Generic USB Hub'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Intel(R) QM77 Express Chipset LPC Controller - 1E55'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'System CMOS/real time clock'. OSDDriverClient 11/15/2013 5:55:06 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Generic USB Hub'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Programmable interrupt controller'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Standard PS/2 Keyboard'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Intel(R) 7 Series/C216 Chipset Family PCI Express Root Port 2 - 1E12'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Generic volume'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Motherboard resources'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Direct memory access controller'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Microsoft System Management BIOS Driver'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Disk drive'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Standard Enhanced PCI to USB Host Controller'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'USB Mass Storage Device'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Failed to find a suitable device driver for device 'Integrated Webcam'. OSDDriverClient 11/15/2013 5:55:25 PM 1168 (0x0490)
Which doesn't make sense since the image that I am trying to put on the system is the one I took it from. Before putting the image out I went to Dell's web site and got the Windows 8 drivers for the system and distributed them as I usually do.
I got the drivers from here -
http://en.community.dell.com/techcenter/enterprise-client/w/wiki/4372.latitude-6430u-windows-8-driver-cab.aspx
What I don't get is that I can take the Windows 8 install.wim and do an OSD task with it and there is no issue with drivers.
One other thing here is the log from the windows\panther folder:
2013-11-15 17:56:46, Error SYSPRP SPPNP: Failed to enumerate PnP DRP files. Err = 0x5[gle=0x000003f0]
2013-11-15 17:57:09, Error [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'CryptoSysPrep_Specialize' from C:\Windows\system32\capisp.dll; dwRet = 0x5
2013-11-15 17:57:09, Error SYSPRP ActionPlatform::ExecuteAction: Error in executing action; dwRet = 0x5
2013-11-15 17:57:09, Error SYSPRP ActionPlatform::ExecuteActionList: Error in execute actions; dwRet = 0x5
2013-11-15 17:57:09, Error SYSPRP SysprepSession::Execute: Error in executing actions from C:\Windows\System32\Sysprep\ActionFiles\Specialize.xml; dwRet = 0x5
2013-11-15 17:57:09, Error SYSPRP RunPlatformActions:Failed while executing SysprepSession actions; dwRet = 0x5
2013-11-15 17:57:09, Error [0x060435] IBS Callback_Specialize: An error occurred while either deciding if we need to specialize or while specializing; dwRet = 0x5 -
"Windows could not complete the installation" after restoring Lenovo T61 to factory settings, help!
Hi everyone;
I recently tried to restore T61 laptop to factory settings and I received the message "Windows could not complete the installation. To install windows on this computer, restart the installation". I used Dr. Google to see if I could fix the problem; but unfortunately after re-starting multiple times, restoring to factory settings (after changes to the Administrator account as well as "Oobe" settings, in any number of combinations); I still get the same error message. Any thoughts? I'm attempting to reinstall Windows Vista Business. I do apologize I'm not a computer person so if you need any additional details please let me know; thanks in advance!Hi,
It may be a good idea to run a couple of hardware tests.
Shut down the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Diagnostic Menu option ( f2 ) and run the tests on the Hard Drive and Memory.
If you get any error messages/codes, post back with the details.
If the tests pass, you can order a replacement set of Recovery Discs starting on the link below - the cost does vary a little depending on where you live, but they're generally inexpensive.
Order HP Recovery Media.
If you have any problem with this link, see if you can order this directly from HP.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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Microsoft MVP - Windows Experience -
Windows could not complete the installation
Hello,
I ordered the Windows 7 recovery cd's and when I run the process, which takes several hours, I end up with this message:
"Windows could not complete the installation. To install Windows on this computer, restart the installation". Has anyone seen this before. I did receive a third disc labeled "Application and Driver Recovery CD". Should this have been loaded when it asked if I received a supplemental disc? Could this cause the problem?
Thanks for your help.Hi:
I had the same issue, and couldn't figure it out. Tried it twice. The disks should be numbered. You boot from the disk labeled Disk 1 and follow the on screen instructions and it tells you what disks to add in turn.
My installation went all the way to the end where it told me to remove all the disks. So, when I thought it was done and was running windows for the first time, that error appeared.
I gave up and did this...
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to a DVD for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
Burn the ISO using the Burn ISO option on your DVD burning program and burn at the slowest possible speed your program will allow. This will create a bootable DVD.
Use the 25 character product key on the PC to activate the installation.
The key will activate either a 32 or 64 bit installation.
Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul -
Device Installer error - Windows could not load the installer Image.
I am windows XP and have loaded new Itunes 7.7 and the Iphone 3G I just received cannot be recognized by my PC/XP I get a dialog box saying
Device Installer Error
Windows could not load the Installer Image. Contact your hardware vendor for assistance.
OK
Of course it is not OK hence why I am here seeking help from this fine community of users of superior Apple productsDeleted Itunes, Quicktime, apple mobile support and updater. Reinstalled and it all worked. Had to do the same thing last time. NOT TOO FUN.
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I keep getting the message We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. I believe I have all the correct hardware requirements - initially I only had 1gig of Ram but I upgraded my MacBook to 2gig
Hardware Overview:
Model Name: MacBook
Model Identifier: MacBook2,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 4 GB
Bus Speed: 667 MHz
Boot ROM Version: MB21.00A5.B07
SMC Version (system): 1.13f3
Serial Number (system): 4H64461DWGM
Hardware UUID: 00000000-0000-1000-8000-0017F23304F7
Sudden Motion Sensor:
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When my iPad is connected to the internet via WiFi I can pretty much browse without problems. However, there are certain instances where a web page is requested and I get, after a bit of time passes, “Safari could not open the page because the server stopped responding”. Repeated attempts to access these web pages via WiFi connection always yield the same results. However, if I turn off WiFi I can access the same pages almost instatntly via cellular connection. Any suggestions?
What is the URL which won't open?
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I keep getting 'We could not complete your iTunes store request, the network connection was reset'.
My connection is fine so why can I not purchase any songs?
Howdy Johnny,
It sounds like you are not able to buy anything from the iTunes Store due to this error message. I recommend the troubelshooting in the following article named:
Can't connect to the iTunes Store
If that does not resolve the issue I would use the more advanced article found here:
iTunes: Advanced iTunes Store troubleshooting
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Is ITunes down? I keep getting URL could not open
Why do I keep getting "URL could not opened"? I am trying to log in
No it's not down. The problem is on your end. Reset your router or reinstall iTunes.
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