Why do I keep having an app that fails to install, after syncing with iTunes on my computer?
One or two months ago, I purchased EA's game 'Need for Speed Most Wanted', when it was on special for $1.29 NZ. I downloaded the app onto my iPod touch (4th generation 8GB), and later synced the app with my computer. A few weeks later I deleted this app from my iPod to free up some space (this is around a 1.8GB app by the way). In the past few days I have tried syncing this app from the computer to my iPod. Every time I sync, the app loads fine, and starts installing for a few minutes, but then comes up with a message saying: 'Most Wanted' failed to install. If I try syncing the app several more times, I then get a message saying: 'Unable to Download Item. The operation couldn't be completed (SSMobileInstallationErrorDomain error -402620393.)'. I am using a Windows 7 laptop with the latest version of iTunes. My iPod is running iOS 6.1.3. I have two apple id's, the first being signed in on my laptop, and the second being signed in on my iPod. The id's are both authorised with the laptop, and my iPod is associated with both id's as a device. I don't think this would have contributed to the problem though. This has become very frustrating! Can anyone please help?
How much free storag do y have on the iPod? I would try freeing up more and try syncing again.
If your country allows redownloading app, then delete the app from the computer and redownload and sync
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Try redownloading directly to the iPod. Note you wil need about 5.4 GB free on the iPod.
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod
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