Why do i keep loosing a connection when i try to sync my phone

My wife is having a difficult time with her iPhone5.  Nothing syncs on her phone unless we restore it to factory settings each time we plug the phone in.  Lately, iTunes with send an error message when we plug the phone in and try to sync it which says, "the connection was lost".  Any ideas?

Try here.   iTunes: Specific update-and-restore error messages and advanced troubleshooting

Similar Messages

Maybe you are looking for

  • Connecting iPod/video to TV in Japan

    I'll be traveling to Japan at the end of next month. Does anyone know anything about hooking an iPod video up to a Japanese television? I may be too exhausted from sightseeing to bother but it would be nice to know. Is it even possible? I have an AV

  • Audio Synchronization's

    I am also having problmes exporting my film and having the audio synch with video. It's fine on my IMAC (brand new, fully decked out for video editing) but when I go to export it's really bad. I don't believe this is an isolated problem. I have expor

  • How to open a link in secure pdf on iphone?

    I got a secure pdf in my e-mail. I've already type in the password and be able to open the pdf. However, what I want to see is in the link in that pdf. I touch the link but cannot open the file. Please advise.

  • We need a test forum

    I could not find a test forum where we can do test postings to get familiar with the new forum tools. This would be useful to have and posts there could be cleared after a few days. Some points that are not clear: - I have not found a way to attach m

  • Mac OS 10.5 - frozen during boot

    I have a macbook with leopard os installed (kernel version: Darwin 9.0). I installed xcode on my mac yesterday. About 2-3 hours later, the system just froze up. (xcode was not running. I was just doing some browsing.) So I did a cold shut down/restar