Why do i need to contact support when trying to make a payment?
when i signed into iTunes store it requests me to review my billing and payments, as i assumed i must have not had funds taken from my bank account for a previous purchase, therefore i entered my details for payment and it then gives me an error message saying " to complete transaction contact iTunes Support " i am wondering why is this as i know my bank has availble funds, but also on my previous iTunes when i use to log on if needing to check billing and payments it would show what i have purcahsed and how much is owed how comes this doesnt shoe how much is owed anymore ?
yea i have tried contacting them and still waiting on a reply i had noticed when signing in to the store it states i havent used the apple ID for the store before which is a total wrong statement as my apple ID i have purchased over 170 songs from itunes along with 3 movies and various tv shows and other apps but i got this new laptop in which i wish to transfer everything over to from an old laptop i know of how to do this but it came up with that " the Apple ID has not been used before" so im and abit of a " 2 and 8 " (state) on what is going on with my apple account... so am turning to everywhere for advice, i wish i could call an itunes rep to get this sorted quicker and easier....
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You can contact iTunes Support via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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(80297) -
my itunes keeps telling me to contact support when i try to connect a visa card and will not let me buy music. any ideas why?
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I have a Macbook Pro. I just purchased Acrobat Pro DC and keep getting an error message when I try to download, saying I need to contact support. I've eliminated previous versions of the application because they were US-based versions and I'm now living in Australia. I checked Flash and it seems to be installed correctly. what am I doing wrong?
Hi Laura ,
Could you please elaborate about the issue and also about the error message?
What does it say except contacting the support?
Is it something to do with Licensing and Activation of Acrobat DC?
Also please update us from where are you trying to download Acrobat DC?
I would recommend you to follow these links download Acrobat DC and see if you still face any challenges .
If you want to opt for perpetual ,follow this link .
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Why do I have to contact support every time I change payment method
i have ate to contact support when I change payment method why
We are fellow users, we won't know why. If you are frequently changing your payment method then that might be why - if you've got the message to contact them again then you could see if they can see why it's happening and if they or you can do anything to stop it happening.
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Why do I have to contact support to purchase an app? I need it now and support says it will contact me within 24 hours?
How would we know?
Ask itunes support. -
When I put my debit card it it told me that I needed to contact support about this purchase
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Plz help Getting a message to contact itune support when trying to buy some game money to play
How did you contact them and what reply did you get ? If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Hi, can you please take a look at my account and why its asking me to contact support. I have my billing address correct and everything but for some reason its not letting me to authorize my transaction
We are all fellow users here and have no way of accessing your account information; iTunes Store employees do not participate in these forums. You will need to do what it says, contact iTunes Support. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
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How can i solve the contact itunes support issue when trying to make in app purchases
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(69559) -
My Adobe application manager is corrupted and I need to contact support! How???
Adobe application manager is corrupted and I need to contact support! How do I do that. I keep getting sent here???
I was looking around, because nowwhere before does it mention %temp%\AdobeDownloads\ Based on the error that comes back, I decided to turn on hidden files in Windows (Just type Hidden Files in the searchbox) and go see this AdobeDownloads folder. It is not there. In other threads relating to this issue, they talk about files in the
C\User\Username\Appdata\Local\AAMUpdater\1.0\ folder.
One of the logs here gives the following errors:
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | >>> Adobe Updater Log Begin >>>
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : Application Version 7.0.0.63
05/07/13 21:53:09:554 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = C:\Users\guy\AppData\Local\Adobe\AAMUpdater\1.0\aamu.log
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | Stepped into << UCInitialize >> call
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | UCInitialize : AAM is launched via CCM.
05/07/13 21:53:09:562 | [INFO] | | UPDATER | CORE | | | | 1968 | Stepped into << UCSetUpdateEnginePath >> call
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | UCSetUpdateEnginePath : WARNING - Update engine executable signature is not valid = C:\Program Files\Common Files\Adobe\OOBE\PDApp\core\..\CCM\..\UWA\Adobe Application Manager (Updater).exe
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | Returning from << UCSetUpdateEnginePath >> call error = 26 retVal = 0
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | UCInitialize: Failed to set update engine path
05/07/13 21:53:39:599 | [INFO] | | UPDATER | CORE | | | | 1968 | Returning from << UCInitialize >> call error = 26 retVal = 1
It is not strange that the AdobeDownloads folder is not there, since the Adobe Application Manager never has a chance to start. This is NOT a notwork error in the classical sense because I am able to download InDesign and all other Updates from Windows, visit every website.
Don't get me wrong, I fully realize that VM's are not supported. But I can name you 20 consultants who ALL run in a VM. Heck, even I ran this SAME Windows 7 version, with Parallels 7 AND 8, half a year ago, untill I had to start fresh 3 weeks ago. I CAN download InDesign, install it and activiate it with my Creative Cloud account, but I can't update them. The error is above.
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