Why do I no longer have Open CL GPU Acceleration, and have Mercury Playback Engine Software Only greyed out instead?

It seems I've lost all gpu acceleration options, and i am unsure why. I am on a mac pro late 2013,  AMD fire pro d700 cards. The system was working fine for many months, then last week for the first time, i got the message that says the project was last used with gpu acceleration, but the present system will support MPE Software only because open cl is not available on this system.  Any help would be greatly appreciated.

Ask in the Premiere Pro forum.
Mylenium

Similar Messages

  • How do I know if I have Mercury Playback Engine GPU Acceleration (OpenCL)?

    To anyone who can help,
    BACKGROUND
    I am new to Premiere Pro and just started my first project on CC 2014.  A tutorial recommended I select 'Mercury Playback Engine GPU Acceleration (OpenCL)' over 'Mercury Playback Engine Software Only' in the VIDEO AND RENDERING section of the PROJECT SETTINGS window.  Since the former option isn't grayed out, I'm assuming I have both to choose from, however, when I select 'Mercury Playback Engine GPU Acceleration (OpenCL), only the audio will play back in my source window; the video no longer plays back.
    HARDWARE
    I am on an (early 2008) Mac Pro desktop with two 2.8 GHz Quad-Core Intel Xeon processors, and two ATI Radeon HD 5770 graphics cards.
    I am running OS X 10.9.5.
    QUESTIONS
    1.  Is there a way to figure out if I actually have this 'Mercury Playback Engine GPU Acceleration (OpenCL)' thing?
    2.  Is opting for 'Mercury Playback Engine GPU Acceleration (OpenCL)' over 'Mercury Playback Engine Software Only' (the default) really even going to make a noticeable difference in how my 1080p 24 fps movie is rendered?
    Thanks in advance to any advice offered!
    Shaun

    I am not realy a mac person but Premiere can only use one graphics card. Can you disable one of the cards.
    Might want to read this on how MPE works:
    CUDA, Mercury Playback Engine, and Adobe Premiere Pro « Premiere Pro work area

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  • How can I open a project that has been created with Mercury Playback Engine GPU Acceleration software, on my trial version of Premier Pro CC?

    Hi,
    I'm working with a colleague who is using Mercury Playback Engine GPU Acceleration software on his PC version of Premier Pro CC. I am using a mac and have a trial version of Premier Pro CC. When I try to open a project file that he has sent me I get an error message-
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    When I click OK and locate the files I get a message saying "File format not supported".
    Can anyone tell me what to do so that we can share project files?
    Many thanks,
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  • Mercury Playback Engine GPU Enabled is greyed out. Why?

    Hello,
    I'm using Premier Pro CS5 with a Mac Pro, Quad Core CPU x2, 16Gb RAM and the nVidea GTX 285 graphic card from EVGA and I just noticed in the PROJECT SETTING/ VIDEO RENDERING AND PLAYBACK/ RENDERER: Mercury Playback Engine Software Only (is selected). It's also greayed out and I can't change it to GPU enabled on this or any other project. Why? Is there something I need to do?
    I have all the supported hardware and yet I'm not getting full use of the Mercury Playback Engine.
    Can anyone help please???
    Cheers

    Colin Thanks!
    Downloaded the CUDA drivers and I now have access to the GPU enabled function (in fact it automatically switched to enabled in Premier Pro). I had recently updated the GPU drivers as EVGA offers this feature as a member/customer...whenever I log in to my account with them they advise if a new driver is available. However they don't mention anything about the CUDA drivers (hence the issue with the software only playback capability).
    Once again thanking YOU!!!

  • Adobe Premiere Pro CC crush - no Mercury Playback Engine GPU acceleration (OPEN CL)

    I was an happy customer of Adobe CC till few days ago.
    It were a few weeks I did not update the software in CC due to a problem with connection.
    Needed to use Premiere Pro CC. It always crushes my MacBook Pro retina 2012 (16 giga ram) during export of the video. The monitor became black and there was no way to restart.
    The Macbook worked smoothly with all the other softwares. Deleted CC and reinstalled everything, which was quit painful. However, at the end of the day, Premiere Pro CC works but I cannot use Mercury Playback Engine GPU Acceleration (open CL) which I used all the times before with huge advantage (exporting a 1 minute video in good quality needed 2 minutes with GPU accelerator, 20 minutes without).
    When I open old project of Premiere Pro cc I read this message "this project was last used with Mercury Playback Engine GPU acceleration (OPEN CL), which is either not available or not certified on this system. Mercury Playback Engine software only will be used". There is no way to change the rendered from Project setting - Mercury Playback Engine software is the only option.  
    My question: is it a problem with Adobe Premiere Pro CC or with my graphic?

    Ask in the Premiere forum.
    Mylenium

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  • Have functional difference with GPU acceleration and software processing of Mercury Playback Engine?

    Used Decklink SDI and Premiere CS6 to testing.
    I have a question~Have functional difference with GPU acceleration and software processing of Mercury Playback Engine?
    (Can GPU acceleration export same used 59.94i external monitor export?).
    IN specification，Is it need“software processing”？ whether other restrictions?
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    thank you.

    Thank you for your help, and sorry about didn't make it clear.
    Use Decklink SDI and Premiere CS6 to test.
    In GPU mode of Mercury Engine, the signal form SDI is 1080i, but  even fields will be missing.
    Take a simple test:
    Make quick slide for reproduce animationin in quadrangle(1080i 29.97),  but it can't paly smooth and same gone to 30P.
    If in Software mode, the action can be smooth.
    Although use Software mode can be ok,but if GPU does not realize,it will take long time to render.
    system info:
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    premiere cs6.0.2
    blackmagic driver 9.6.4
    GTX285
    sequence of premiere
    Presets/blackmagic/8bit YUV/interlace/59.94i
    Have any problems with my System or the  GPU mode can no  external monitor output in 59.94?
    IN specification，Is it need“software processing”？ whether other restrictions?
    thank you!

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