Why do I not qualify for Creative Cloud?

I have Adobe Suite 5.5.  I clicked on the right package for creative cloud, but it says I do not qualify. 

You should qualify for the $30/mo for the first year offer.
http://www.adobe.com/products/creativecloud/buying-guide.html
If you are having problems contact sales. 1-800-585-0774
It also helps to register your products with Adobe, so they know at a glance.

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    Lightroom is not considered a Creative Suite individual product. Same for Photoshop Express and Premiere Pro Express.
    The wording on the full promotional terms from the link at the bottom of https://creativecloud-specialoffer.adobe.com/special-offer/ is: "This offer is only available to customers who own a Creative Suite edition or individual product, version CS3 or later (CS3.x, CS4, CS5.x, or CS6)..."

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    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
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    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
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    Please elaborate the issue and Supply pertinent information for quicker answers:
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
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    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
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    Hello,
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    Julien

    Julien if you have questions regarding your specific membership plan then please contact our support team directly at Contact Customer Care.

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    I have made the abbonement Creative Cloud and afterwards I have discovered that Frame Maker is not included. Why?

    We do not work for Adobe. It is obviously a marketing decison. They think they will in the long run make more money for leaving it out of the CC. However, it can be purchases through a subscription plan similar to the CC.

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    Why is the download process for Adobe Creative Cloud updates and initial installations so slow? I can download and update other software from other providers almost an order of magnitude faster. This slow download problem has been present since I started using Creative Cloud soon after it was initially offered.
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