Why do I only get a blank white screen on all videos?

All videos in flash or java no longer work. Basically, what happened was I closed Firefox and updated my Java, then reloaded Firefox when it was finished. At the same time, Firefox updated itself when it was opened, and when I tried to watch a stream from Twitch.tv, it was just a blank white box and did not load the video. I also noticed that when I tried to open the chat next to the stream it said "flash failed to load". Youtube videos are just a white box as well.
I've checked all my addons as well and they are up to date and aren't having any issues. I even used other browsers and they play videos/stream just fine. However, just a few minutes ago when I was looking at my addons, I switched my Java addon from 'Ask to activate' to 'Always activate' and youtube worked, but twitch didn't; but then I tried to turn off an older version of Flash and it turned the modern one off too and everything went white again.
Should I just refresh Firefox?

Hey Graveschaton57 Sorry to hear about this
I would uninstall your java addon and re-install, just to be on the safe side a few crossed 1's and 0's may have occured when both updated at the same time.
If that doesnt work try a clean re-install of firefox
Good luck
Brad

Similar Messages

You Tube videos don't play. The site comes up, but a blank white screen where the video should be.

When I try to play videos from You Tube, I get a blank white screen where the video should be. When I go to full screen the whole screen is white. Originally the white screen happened on the expanded view only.
IE doesn't have the problem, but Google chrome and Firefox 4.0 do.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
Try to disable the hardware acceleration in the Flash Player.
See:
* https://support.mozilla.com/kb/Cannot+view+full+screen+Flash+videos
* http://www.youtube.com/swf_test.html (right-click the player: Settings)
Flash "Display settings" window:
* http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?

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In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ

What is missing when I get a blank white screen when I try to Access some web sites?

On some web sites, I get a blank white screen when I try to access them.

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

HT4913 when i try to look at music at the itunes store i just get a blank white screen

i log in then press itunes store it processes then i just get a blank white screen. no music to look at or download

If you're seeing a blank iTunes Store, see this support article:
http://support.apple.com/kb/TS4123
If that does't help, try resetting Winsock. This has solved the problem for some people, at least.
1) Click on your start menu.
2) Go to accessories
3) Run the Command Prompt application. For those with Vista or Windows 7, right click on Comman Prompt and choose "run as administrator".
4) Once it opens, type in the following command...
netsh winsock reset
5) hit Enter and it should say something like Winsock reset successful.
6) Reboot your computer and try the iTunes Store again.
Regards.

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I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

I get a blank white screen on iTunes Games page

I can load every other page in the iTunes store to my knowledge, but for some reason when I go to the Games section of the App Store I get a blank white screen. This has been occuring for months. I have the latest version of iTunes and have tried uninstalling and reinstalling the program. I am running on a Macbook OS X Mountain Lion Version 10.8.4

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Have uninstalled and reinstalled iTunes a number of times. Defragged and cleaned up the hard drive.
I am running:
-iTunes (11.1).
-Windows XP (SP 3)
Connected devices:
-iPod Touch 5th gen (iOS 6.1.3)
-iPad 2 (iOS 6.1.3)
-iPod Touch 2nd gen (4.2.1)
-iPod Touch 2nd gen (4.2.1)
Any and all advice is welcome.
Thank you.

When I open safari I get a blank white screen.

When I open safari I get a blank white screen. When I open top sites, and choose google, the screen is still blank, with the search bar at the top a quarter full. If it does open, it suddenly becomes unresponsive and returns to that blank, white screen. I'v tried everything I can think of, but nothing works.
On a side note, everything from mail to iphoto to word works - just not safari. I'm using a mid-11 iMac 21.5"i5 running on mountain lion.
Also did I post this in the right place? I'm new to this.

Read this whole message before doing anything.
Back up all data.
Quit Safari if it’s running. Then select
 ▹ Force Quit…
from the menu bar. A small window will open with a list of running applications. Safari may appear in that list, even though you quit it. If so, select it and press return. Close the window.
Step 1
In the Finder, press the key combination shift-command-A to open the Applications folder. Select the Safari icon in that folder and press the key combination command-I to open the Info window. There’s a checkbox in the Info window labeled Open in 32-bit mode. Uncheck it, if checked. Close the Info window and the Applications folder.
If Adobe Flash Player is installed, select
 ▹ System Preferences ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Delete the following items from the Library folder (some may not exist):
Caches/com.apple.Safari
Caches/com.apple.WebKit.PluginProcess
Caches/Metadata/Safari
Preferences/com.apple.WebKit.PluginHost.plist
Preferences/com.apple.WebKit.PluginProcess.plist
Saved Application State/com.apple.Safari.savedState
Leave the Library folder open. Try Safari again. If it works now, stop here. Close the Library folder. If you still have problems, continue.
Step 2
Triple-click anywhere in the line below to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Quit Safari again. Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. If there's a subfolder with the name "com.apple.Safari", delete it, even if it's empty. Quit Terminal. Close the folder. Launch Safari and test.
Step 3
If Safari still doesn’t work right, quit, go back to the Finder and move the following items from the open Library folder to the Desktop (some may not exist):
Cookies/Cookies.binarycookies
Internet Plug-Ins
Preferences/com.apple.Safari.LSSharedFileList.plist
Preferences/com.apple.Safari.plist
Preferences/com.apple.Safari.RSS.plist
Preferences/com.apple.WebFoundation.plist
PubSub/Database
Safari
(Note: you are not moving the Safari application. You’re moving a folder named “Safari.”)
Try again. This time Safari should perform normally, but your settings and bookmarks will be lost. The default set of bookmarks will be restored. Delete them all.
If the issue is still not resolved, quit Safari again and put all the items you moved to the Desktop back where they were, overwriting the newer ones that may have been created in their place. You don’t need to replace the files you deleted in step 1. Stop here and post again.
If Safari is now working normally (apart from the lost settings), look inside the “Safari” folder on the Desktop for a file named “Bookmarks.plist”. Select
File ▹ Import Bookmarks
from the Safari menu bar. Import from that file. Recreate the rest of your Safari settings. You can then delete the items you moved to the Desktop.
Note: This step will remove your Safari Extensions, if any, and their settings. If you choose to restore them, do so one at a time, testing after each step to make sure you haven’t restored the problem.
If you don’t like the results of step 3, you can undo it completely by quitting Safari and restoring the items you moved or deleted in that step from your backup, overwriting any that were created in their place.

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore.Nothing will load unter the features or charts tab. Any Suggestions?

I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?

You would get better response from the iTunes community forum.
Have a nice day!

Why, when I order prints, am I getting a blank white screen?

When I try to order prints, I got in via Share and Order Prints. I select the photos I want, hit Order Prints and I see the 'Getting Photos' message-then a blank white screen and nothing. Why isn't it pulling up the photos I want to order?

Few things:
- Do you use any proxy or firewall?
If nothing like that, are you able to use other online services like share to Showcase
If all the online workflows are broken, try repair for application.

Phone won't turn on, getting a blank white screen only

iPhone stopped working, just displaying a blank white screen when on

Reset, hold both home and power buttons until the iPhone restarts, usually takes about 10 seconds of holding the two buttons. Try this several times to see if you can get the LCD working.

Why do I get a blank white screen on wakeup from sleep?

When my iMac wakes from s sleep lasting more than 10 minutes, I get a completely white screen. Everything is working well: when I move the cursor to the screen bottom, my toolbar appears, and when I click on an app icon, the part of the screen in and around its windows refreshes. (If I click on Launchpad, the entire screen refreshes). Is this a new bug? Advice on fixes, please?
God Bless,
Ken Franklin

Step 1 output: Hmm. I thought I had deleted Wiretap Pro. That AudioSupport is not helpful.
com.AmbrosiaSW.AudioSupport (4.0)
com.intego.kext.VirusBarrierKPI (10.6.18)
com.intego.kext.VirusBarrier.AppBarrierKPI (10.6.18)
com.intego.iokit.BehavioralKext (1)
com.intego.iokit.VBX6NKE (1)
com.intego.iokit.VirusBarrierX6Service (10.6.18)
Step 2 output:
com.Growl.GrowlHelperApp.GNTPClientService
com.intego.VirusBarrier.antivandal.hks
com.intego.VirusBarrier.bm_injector_64
com.intego.VirusBarrier.bm_injector_32
com.intego.VirusBarrier.bm_controller
com.intego.VirusBarrierX6.realtime.daemon
com.oracle.java.Helper-Tool
com.microsoft.office.licensing.helper
com.intego.washingmachine.daemon
com.intego.VirusBarrierX6.scanner.daemon
com.intego.VirusBarrierX6.daemon
com.intego.task.manager.daemon
com.intego.netupdate.daemon
com.intego.commonservices.metrics.kschecker
com.intego.commonservices.icalserver
com.intego.commonservices.daemon
com.google.keystone.daemon
com.adobe.SwitchBoard
com.adobe.fpsaud
Step 3 output:
com.valvesoftware.steamclean
com.growl.GrowlLauncher
com.oracle.java.Java-Updater
com.intego.VirusBarrierX6.alert
com.intego.task.manager.notifier
com.intego.netupdate.agent
com.intego.commonservices.statusitem
com.hp.messagecenter.launcher
com.hp.devicemonitor
com.adobe.CS5ServiceManager
ws.agile.1PasswordAgent
com.digitalrebellion.SoftwareUpdateAutoCheck
com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3
com.adobe.AAM.Scheduler-1.0
com.valvesoftware.steam.ipctool
Step 4 output:
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
.DS_Store
AECore.framework
AEProfiling.framework
AERegistration.framework
Adobe AIR.framework
AudioMixEngine.framework
Compressor.framework
DSPPublishing.framework
DivX Toolkit.framework
EDWOCommon.framework
EDWOInternet.framework
EWSMac.framework
FxPlug.framework
HPSmartPrint.framework
IntegoiCalFramework.framework
MediaServerAPI.framework
Motion.framework
NetUpdateShared.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProMetadataSupport.framework
Qmaster.framework
StuffIt.framework
StuffItCore.framework
TSLicense.framework
XSKey.framework
cisco-vpnclient.framework
iLifeFaceRecognition.framework
iLifeKit.framework
iLifePageLayout.framework
iLifeSQLAccess.framework
iLifeSlideshow.framework
iTunesLibrary.framework
/Library/Input Methods:
/Library/Intego:
.com.intego.washingmachine.info
IM_ObjectiveMetrics.framework
IMailSenderTool
IntegoStatusItem.bundle
IntegoiCalServer
MIME.plist
TaskManager
im_helper_tool
im_ks_tool
integod
netupdated.bundle
virusbarrier.bundle
washingmachined.bundle
/Library/Internet Plug-Ins:
.DS_Store
AdobePDFViewer.plugin
ContentUploaderPlugin.plugin
DirectorShockwave.plugin
Disabled Plug-Ins
DivXBrowserPlugin.plugin
Flash Player.plugin
Flip4Mac WMV Plugin.plugin
GarminGpsControl.plugin
Google Earth Web Plug-in.plugin
JavaAppletPlugin.plugin
Musicnotes.plugin
OfficeLiveBrowserPlugin.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
Scorch.plugin
SharePointBrowserPlugin.plugin
SharePointWebKitPlugin.webplugin
Silverlight.plugin
Unity Web Player.plugin
Unused
flashplayer.xpt
iPhotoPhotocast.plugin
npContributeMac.bundle
npUpload.xpt
npdivx.xpt
nsIQTScriptablePlugin.xpt
/Library/Keyboard Layouts:
/Library/LaunchAgents:
.DS_Store
com.adobe.AAM.Updater-1.0.plist
com.adobe.CS5ServiceManager.plist
com.google.keystone.agent.plist
com.hp.devicemonitor.plist
com.hp.messagecenter.launcher.plist
com.intego.VirusBarrier.alert.plist
com.intego.VirusBarrier.alert.plist.incompleteMigration
com.intego.VirusBarrierX6.alert.plist
com.intego.VirusBarrierX6.statusitem.plist
com.intego.commonservices.statusitem.plist
com.intego.netupdate.agent.plist
com.intego.task.manager.notifier.plist
com.oracle.java.Java-Updater.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.adobe.fpsaud.plist
com.apple.aelwriter.plist
com.apple.qmaster.qmasterd.plist
com.google.keystone.daemon.plist
com.intego.VirusBarrierX6.daemon.plist
com.intego.VirusBarrierX6.scanner.daemon.plist
com.intego.commonservices.daemon.plist
com.intego.commonservices.icalserver.plist
com.intego.commonservices.metrics.kschecker.plist
com.intego.netupdate.daemon.plist
com.intego.task.manager.daemon.plist
com.intego.washingmachine.daemon.plist
com.microsoft.office.licensing.helper.plist
com.oracle.java.Helper-Tool.plist
/Library/PreferencePanes:
Apple Qmaster.prefPane
DivX.prefPane
Flash Player.prefPane
Flip4Mac WMV.prefPane
JavaControlPanel.prefPane
NTFSforMacOSX.prefPane
NetUpdate.prefPane
/Library/PrivilegedHelperTools:
NetUpdateAgent.app
com.intego.washingmachine
com.microsoft.office.licensing.helper
/Library/QuickLook:
DICOMQuickLook.qlgenerator
Finale.qlgenerator
GBQLGenerator.qlgenerator
StuffIt.qlgenerator
iBooksAuthor.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
.DS_Store
AppleAVCIntraCodec.component
AppleHDVCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
AppleProResCodec.component
CanonMJPEGAVI.component
CanonMJPEGAVIDec.component
CanonText.component
DVCPROHDCodec.component
DVCPROHDMuxer.component
DVCPROHDVideoDigitizer.component
DVCPROHDVideoOutput.component
DVCPROHDVideoOutputClock.component
DVCPROHDVideoOutputCodec.component
DesktopVideoOut.component
DivX Decoder.component
FCP Uncompressed 422.component
Flip4Mac WMV Advanced.component
Flip4Mac WMV Export.component
Flip4Mac WMV Import.component
IMXCodec.component
LiveType.component
Motion.component
iChatTheaterPreview.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
/Library/Services:
VirusBarrier X6 Service.service
/Library/Spotlight:
Finale.mdimporter
GBSpotlightImporter.mdimporter
LogicPro.mdimporter
Microsoft Entourage.mdimporter
Microsoft Office.mdimporter
iBooksAuthor.mdimporter
iWeb.mdimporter
iWork.mdimporter
/Library/StartupItems:
HP Trap Monitor
WDMyBookServiceStartupItem
/etc/mach_init.d:
/etc/mach_init_per_login_session.d:
/etc/mach_init_per_user.d:
Library/Address Book Plug-Ins:
.DS_Store
SkypeABDialer.bundle
SkypeABSMS.bundle
Library/Fonts:
.DS_Store
Armor Piercing
Armor Piercing Italic
ArmorPie
ArmorPieIta
ArnoPro-Bold.otf
ArnoPro-Bold08pt.otf
ArnoPro-Bold10pt.otf
ArnoPro-Bold12pt.otf
ArnoPro-Bold18pt.otf
ArnoPro-Bold36pt.otf
ArnoPro-BoldCaption.otf
ArnoPro-BoldDisplay.otf
ArnoPro-BoldItalic.otf
ArnoPro-BoldItalic08pt.otf
ArnoPro-BoldItalic10pt.otf
ArnoPro-BoldItalic12pt.otf
ArnoPro-BoldItalic18pt.otf
ArnoPro-BoldItalic36pt.otf
ArnoPro-BoldItalicCaption.otf
ArnoPro-BoldItalicDisplay.otf
ArnoPro-BoldItalicSmText.otf
ArnoPro-BoldItalicSubhead.otf
ArnoPro-BoldSmText.otf
ArnoPro-BoldSubhead.otf
ArnoPro-Caption.otf
ArnoPro-Display.otf
ArnoPro-Italic.otf
ArnoPro-Italic08pt.otf
ArnoPro-Italic10pt.otf
ArnoPro-Italic12pt.otf
ArnoPro-Italic18pt.otf
ArnoPro-Italic36pt.otf
ArnoPro-ItalicCaption.otf
ArnoPro-ItalicDisplay.otf
ArnoPro-ItalicSmText.otf
ArnoPro-ItalicSubhead.otf
ArnoPro-Light36pt.otf
ArnoPro-LightDisplay.otf
ArnoPro-LightItalic36pt.otf
ArnoPro-LightItalicDisplay.otf
ArnoPro-Regular.otf
ArnoPro-Regular08pt.otf
ArnoPro-Regular10pt.otf
ArnoPro-Regular12pt.otf
ArnoPro-Regular18pt.otf
ArnoPro-Regular36pt.otf
ArnoPro-Semibold08pt.otf
ArnoPro-Semibold10pt.otf
ArnoPro-Semibold12pt.otf
ArnoPro-Semibold18pt.otf
ArnoPro-Semibold36pt.otf
ArnoPro-SemiboldItalic08pt.otf
ArnoPro-SemiboldItalic10pt.otf
ArnoPro-SemiboldItalic12pt.otf
ArnoPro-SemiboldItalic18pt.otf
ArnoPro-SemiboldItalic36pt.otf
ArnoPro-SmText.otf
ArnoPro-Smbd.otf
ArnoPro-SmbdCaption.otf
ArnoPro-SmbdDisplay.otf
ArnoPro-SmbdItalic.otf
ArnoPro-SmbdItalicCaption.otf
ArnoPro-SmbdItalicDisplay.otf
ArnoPro-SmbdItalicSmText.otf
ArnoPro-SmbdItalicSubhead.otf
ArnoPro-SmbdSmText.otf
ArnoPro-SmbdSubhead.otf
ArnoPro-Subhead.otf
Bazaronite
Beckett_.ttf
BernhardModernStd-Bold.otf
BernhardModernStd-BoldIt.otf
BernhardModernStd-Italic.otf
BernhardModernStd-Roman.otf
CaflischScriptPro-Bold.otf
CaflischScriptPro-Regular.otf
CgFutBla
Cracked
DB LCD Temp-Black.ttf
FACETSNF.ttf
Fajita ICG TT Picante
FuturaBlack.bmap
HypatiaSansPro-Black.otf
HypatiaSansPro-Bold.otf
HypatiaSansPro-ExtraLight.otf
HypatiaSansPro-Light.otf
HypatiaSansPro-Regular.otf
HypatiaSansPro-Semibold.otf
Mainframe BB-Bold.suit
Mainframe BB-Regular.suit
Market_Deco.ttf
Old English by Linotype
Superstar M54.ttf
TektonPro-Bold.otf
TektonPro-BoldCond.otf
TektonPro-BoldExt.otf
TektonPro-BoldObl.otf
TrajanPro-Bold.otf
TrajanPro-Regular.otf
UltraViolent BB
ZiggyITC TT
adrip1.ttf
big_noodle_titling.ttf
big_noodle_titling_oblique.ttf
Library/Frameworks:
Library/Indexes:
.DS_Store
FindByContent
Library/Installer Logs:
TTP4 Installer Log
Library/Internet Accounts:
V1
Library/Internet Plug-Ins:
.DS_Store
GoogleOneClickPlugin.plugin
Macromedia
SlingHealth.plugin
SlingPlayer.plugin
WebEx.plugin
WebEx64.plugin
Library/Keyboard Layouts:
Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.ARM.925793fb327152fd34795896fa1fb9ffa268b2a852256fe56609efa3.plist
com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.6FE3DF56-9953-4427-BC3A-C12 50E951FC5.plist
com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.B21171D9-CB8B-4085-9662-E0C 043E346DF.plist
[email protected].plist
com.apple.FolderActions.enabled.plist
com.apple.FolderActions.folders.plist
com.apple.SafariBookmarksSyncer.plist
com.digitalrebellion.SoftwareUpdateAutoCheck.plist
com.valvesoftware.steamclean.plist
ws.agile.1PasswordAgent.plist
Library/PreferencePanes:
Opera Preferences
Library/ScriptingAdditions:
Library/Services:
Step 5 output: (hmmm, ContourShuttleHelper should have been uninstalled.)
GrowlHelperApp, GrowlHelperApp, iTunesHelper, Microsoft AU Daemon, System Events, AdobeResourceSynchronizer, ContourShuttleHelper, WashingMachineHelper, Dropbox, Mac Game Store Helper, Google Updater Helper
OK, LincDavis, thanks for the steering so far.
God Bless,
Ken

I get a blank white screen when I try to play games on Club Pogo

as stated earlier, when I go to club pogo, all I get is a blank white screen, firefox will go to site but will not load the games,

You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
*Hold down the Shift key and left-click the Reload button
*Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
*Press "Command + Shift + R" (Mac)
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Issue when signing into adobe I get a blank white screen

what seems happening is when they log into their adobe account, it will go to a blank white screen and seem to cycle till it eventually times out and gets a connection error. However, if they type in "adobe.com" it will show them as having logged in.
This is happening on ie, and firefox and is not profile specific meaning I can log into the computer under my credentials and experience the same thing.
I've tried the usual suggestions such as renaming the OOBE folder, deleting temp files, etc.
I'm thinking it's some kind of issue with adobe flash player. Any guidance with this would be appreciated.
Thanks
Greg

Moving this discussion to the Creative Cloud Download & Install forum.
Greg please see Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html for information on how to resolve your current error.

After typing in password when logging in, I get a blank white screen... what to do?

My macbook air is not even a year old... Lately, logging in has been slower than usual and now when I log in, all I get is a blank white screen! Help!

My macbook air is not even a year old... Lately, logging in has been slower than usual and now when I log in, all I get is a blank white screen! Help!

Why do I only get a blank white screen on all videos?

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