Why do i receive error -42110 when trying to watch rented movies

I've downloaded rented movies & have been charged by iTunes/Apple.  However, receive error -42110 when attempt to watch rented movie.

Read this
Error 1004 and 1013: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to default on Windows. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.

Similar Messages

  • TS1718 error 42110 when trying to watch a movie i rented

    why cant i watch 2 movies that i rented it says error 42110....i just downloaded the latest software and the other movie i purchased works fine

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

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  • HT1657 I got an error message when trying to play rented movies

    I got this error message when I tried to play rented movies after downloading.
    "We could be complete your iTunes Store request. An unknown error occurred (-42110). There was an error in iTunes Store. Please try again later."
    Anyone has similar experience?

    Brian-KK Sabah wrote:
    I too get the same message but I the software had downloaded 100% but about half way through "processing file" the error message (.3259) Check network connections. How do I fix this?
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    http://support.apple.com/kb/ts2799

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    I am trying to download a movie that I have rented (it's about 80% downloaded so far) but then it stopped. When I click on it again to refresh the downloading, I get "There was a problem downloading (Movie Title). An Unknown error occurred (-50). Please check that the connection to the network is active and try again."
    The other day I rented a movie on the same network and it was fine. I'm not sure what this means or how to fix it.
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    err = -50 when downloading from store - https://discussions.apple.com/thread/3697501 - delete incomplete downloads from downloads folder as per http://support.apple.com/kb/TS3297
    iTunes Store: "Error (-50)" when downloading purchased content - http://support.apple.com/kb/TS1583

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    Managed to install the update.
    Everything seems to be working fine.
    Then decided to rent a movie, accepted the payment etc. but when I try to download I keep getting "Download Error (480)" and a notification to go to "Check Downloads" and try again. Have tried a number of times and keep getting the same result "ERROR" !
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    You sure it's not -50?
    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/TS1583

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    tried downloading movie again but showed same error.

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
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