Why do my files print as a thumbmail from Photoshop CS4

Recently using Adobe Photoshop CS4. My files started printing as thumbmails only. I believe it is a known glitch in the program. Is there a way to work around it?

Shot in the dark here but worth a try. Try resetting the prefs by keyboard or the manual way. Read this:
http://forums.adobe.com/thread/375776?tstart=0
Also change the default printer to something else other then what you print on. Like mine is set in windows as Microsoft XPS Document writer in windows. So when I go to print I choose in the print options my real printer, that is on a network, to do the printing. This has cured a lot of printer problems with CS4. worht a try and you can always change it back in windows and restart CS4.

Similar Messages

PSD files will not print from Photoshop CS4 (previously posted in Acrobat printing and prepress)

My questions are: Does the PSD file have the printer information encoded?
Also why has this just started to show up? My wife has work successfully under the same conditions, files moved and printed on different printers, with no problems in the past.
I (we) have been struggling with a recent problem trying to print PSD files from Photoshop CS4. (Vista 32 bit, Epson 3880 networked) When trying to print certain, but not all, PSD files I get the message: "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer." I have been in contact with Adobe support about the issue but with little in the way of positive results. I was referred to a kb link: http://kb2.adobe.com/cps/409/kb409119.html Tried all that to no avail. (The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs. You cannot open the print menu when you get this message so....?)
Other solutions are not acceptable for the work my wife is doing, editing high quality photographs for an exhibition with test prints and so on. We are under intense time pressue with four shows coming up in a very short time. The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us.
In searching the web about this problem I have come across many other people with the same problem working from different platforms and even different Adobe products. I noticed that the MAC OS seemed to cause the same problem and that there was a problem with Reader and Acrobat. In every case the problem is never solved by Adobe or anyone else and users find some "workaround". I too have found what we hope is a workaround in our contiued travels on the blogosphere, on flickr http://www.flickr.com/groups/wellington/discuss/72157621548183001/ as "...a nasty, nasty solution" but we skipped the flatten part and the GIMP part and resave the PSD under a different name.
Adobe does seem supportive but not that interested (CS4 right) but I would like to find a real solution and I think many people would benefit from it.
Anyway what I have found is that the PSD files that will not print have been printed on another printer at some time in the past. In my case the Printer was an Epson Artisan A50. The printer we are using now is the Epson Stylus Pro 3880. Even when trying to print wirelessly to the 3880 from the laptop (Was Vista, now Windows 7) that was used to edit and print with the A50, (USB connection) we saw the same error. So it seems that the printer information is somehow embedded in the PSD file (also mentioned in a Blog) and is keeping PS from seeing the printer because the same printer is not there.
Has anybody already found the fix?
I know this is a long post but I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds. Can we find a solution and fix the problem?

Just a few examples, since you ask:
Dr Craig wrote:
…The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs…
…Other solutions are not acceptable…
…The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us…
…In every case the problem is never solved by Adobe or anyone else and users find some "workaround"…
"...a nasty, nasty solution"…
…Adobe does seem supportive but not that interested (CS4 right)… b
…I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds…
That attitude, Dr. Craig. Plus the verbosity you unconscionably inflicted on your fellow forum users.
Cheers.
Wo Tai Lao Le
我太老了       (Not posting as a scientist here
                           but as a Photoshop user
                           so I'll forego listing any unrelated academic titles.)

Why can't I print a web page from my Android 4.1 phone to my 8500a printer? e-print is working.

Why can't I print a web page from my Samsung Android 4.1 to my Officejet Pro 8500A. eprint is working, so I can send e-mails to my e-print address, but when I try to print a web page, it says that I don't have a printer. Can someone help me with this?
This question was solved.
View Solution.

Just received an update to the Android version of HP ePrint.
It now has the ability to print web pages! Thanks HP!
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Why won't files open in Camera Raw from Bridge?

I am trying to open files in Camera raw from Bridge but get the following message.
"Bridge's parent application is not active."
Both Bridge and CS5 are open and I have opened camera raw previously.
Any suggestions.
Cheers

Ah this is just because I haven't fully updated my bridge yet, but the solution still works fine
Date: Mon, 10 Oct 2011 13:25:37 -0600
From: [email protected]
To: [email protected]
Subject: Why won't files open in Camera Raw from Bridge?
    Re: Why won't files open in Camera Raw from Bridge?
    created by Noel Carboni in Adobe Camera Raw - View the full discussion
The video shows replacing a current DLL file with one from last year - the key issue being that the files found in the Bridge and Photoshop folders are DIFFERENT. Why would this be? I checked a PS CS5.1 installation myself and the files are already the same. Is there an illegitimate copy of Photoshop being used or something, causing these files to differ? -Noel
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3963527#3963527
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3963527#3963527. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Adobe Camera Raw by email or at Adobe Forums
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Problems printing PSD from Photoshop CS4

My questions are: Does the PSD file have the printer information encoded?
Also why has this just started to show up? My wife has work successfully under the same conditions, files moved and printed on different printers, with no problems in the past.
I (we) have been struggling with a recent problem trying to print PSD files from Photoshop CS4. (Vista 32 bit, Epson 3880 networked) When trying to print certain, but not all, PSD files I get the message: "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer." I have been in contact with Adobe support about the issue but with little in the way of positive results. I was referred to a kb link: http://kb2.adobe.com/cps/409/kb409119.html Tried all that to no avail. (The first suggestion is absurd to the point of making me wonder what process is used to construct the kbs. You cannot open the print menu when you get this message so....?)
Other solutions are not acceptable for the work my wife is doing, editing high quality photographs for an exhibition with test prints and so on. We are under intense time pressue with four shows coming up in a very short time. The final solution offered is that CS5 has solved all of this. Hum? interesting. No comment except new program, new problems so not a real solution for us.
In searching the web about this problem I have come across many other people with the same problem working from different platforms and even different Adobe products. I noticed that the MAC OS seemed to cause the same problem and that there was a problem with Reader and Acrobat. In every case the problem is never solved by Adobe or anyone else and users find some "workaround". I too have found what we hope is a workaround in our contiued travels on the blogosphere, on flickr http://www.flickr.com/groups/wellington/discuss/72157621548183001/ as "...a nasty, nasty solution" but we skipped the flatten part and the GIMP part and resave the PSD under a different name.
Adobe does seem supportive but not that interested (CS4 right) but I would like to find a real solution and I think many people would benefit from it.
Anyway what I have found is that the PSD files that will not print have been printed on another printer at some time in the past. In my case the Printer was an Epson Artisan A50. The printer we are using now is the Epson Stylus Pro 3880. Even when trying to print wirelessly to the 3880 from the laptop (Was Vista, now Windows 7) that was used to edit and print with the A50, (USB connection) we saw the same error. So it seems that the printer information is somehow embedded in the PSD file (also mentioned in a Blog) and is keeping PS from seeing the printer because the same printer is not there.
Has anybody already found the fix?
I know this is a long post but I have been working on this problem and have heard all of the pat and frankly useless answers and workarounds. Can we find a solution and fix the problem?

Tech support put me on hold for about 30 minutes to 'look up my serial number'. When he came back he started saying he did find my serial nu..... and he hung up. I had already given him my callback number. Yet he never called me back when we were 'disconnected'. There is no excuse for him not calling me back. I have no reason to believe this was anything other than intentional avoidance of the problem. Before he started looking up my serial number, he told me that Photoshop didn't support working with files on a network drive (???). He also told me that even if it was found to be an actual defect in the product, I still owed the $39. The $39 was "not for finding the defect... it was for the technician's time.... (???) Where do they find these people to answer the phones?
Sorry about the venting... I'm just losing money by the day, and I get to pay for these kinds of moronic statements.
Here's the situation, yet one more time.....
1) I complete a PSD file and save it
2) I print it on one of the printers accessible by that machine
3) I then try to close the PSD, but it says the 'file has changed' The ONLY thing that has changed is that I PRINTED it. So you can't tell me PS is not saving at least something about the printing task in the file
4) If I say 'no' to the save-after-print question, I can go to another computer, open the same file and print with no problem
5) If I say 'yes' to the save-after-print question, and I go to another computer and try to print the file, I get the "In order to perform printing tasks you must define a printer" message
6) This scenario applies to any machine. Once I hit 'save' after printing, that PSD can now never be printed on any other machine other than that one.
7) And this is a user problem (???)
Somebody please tell me:
1) why PS marks a file 'changed' and requires saving after doing nothing other than printing it if it is not saving printer history/setup in the file?
2) Why I can print the PSD from any computer with PS installed as long as I don't do a save after printing from one, but as soon as I do a save after print, the file is basically locked permanently to that one machine forever?
Right... and they want a minimum of $39 to tell me a) this is a user problem, b) Photoshop doesn't support files on a shared network drive; c) "...NO.... we don't save printer information in the file, and d) get hung up on with no callback.
I have 40 years of experience in software architecture and development. I know enough to know a little bit about how these things work. And I also have been around long enough to recognize intentional denial of a product defect by the support team.

Print Too Small from Photoshop CS4 with HP 8500 All In One Printer

I'm running Windows XP with CS4 and latest patches and drivers. When I print an image to my HP 8500 All in one printer, the printout is too small. Instead of a centered 4 x 6 image on the page I get a 1 x 1-1/4 inch small print of the image in the upper left hand corner.
I re-installed CS3 and it works perfectly as do any other print options, such as word, etc. But from Photoshop CS4 I can find no way to print to this printer without the image shrinking in size. If I print to another printer at the same sitting, the image is fine. So it's a PS CS4 vs. HP 8500 unique problem I guess.
I've see this post in other forms and no help as yet. Does anyone have this one on their radar. I really like this printer, but it's quite annoying.
By the way, If I print to a PDF from PS CS4, the pdf file image is fine. That's another end around for printing also. HMMMM.
I did contact HP and they put the problem squarely back on Adobe. No partnership there.
Thanks,
Glen

Will the printer print from any app?
I know it sounds like a dumb question, but you didn't actually say... And I admit to looking for software problems on an occasion or two when I had forgotten to plug in cables.
-Noel

Poor B&W print quality from Photoshop CS4

First a definition:
- Half-tone: this is a gray scale printing process that is required for an printer that can print only Black & White. It allows a B&W printer to be able to appear to have the ability to print grayscale. The higher the printer resolution, the less noticeable the half-tone dots or dithering will be.
The problem with Photoshop CS4 seems to be that, when you use it's print option, it's half-tone is very coarse and does not reflect the resolution capability of the destination printer, in my case, a LaserJet4. If I take the same print and print it from Bridge CS4, the half-tone is correct for the resolution of the printer and the print looks great. Also, from Photoshop CS4, if you do a save-as a .pdf and then print the .pdf, the print looks great, as well.
Keep in mind that the printer driver settings (which there are few) have not been changed during this testing.
My conclusion is that the problem is with Photoshop CS4 print option and I cannot find anyway in Photoshop to change the half-tone settings there. Further, if I use the exact same print with the exact same printer settings, it will print correctly from other graphics programs.
Any help with this would be greatly appreciated. In my lab, most of the printing is B&W for court exhibits and such.
Thanks, Jonathan
Image And Sound Forensics

Zeno,
Ok. But the printer works correctly if I do a save-as .pdf and print the
pdf. Or do the same from Bridge. So, how can it be the printer or printer
driver when it works correctly elsewhere in Photoshop and Bridge?
Jonathan

Unable to print from Photoshop CS4 in an iMac OS 10.6.3 to large format printer Epson 11880

Hi there! I was wondering if you could help me with this case.
Old computer: Mac G4 (purchased in 2002)
Old OS: OS 10.4.11 (Tiger)
CPU: Dual 1.25 GHz
Memory: 2 RAM
Software: Photoshop 7
Hardware: Large format printer: Epson 11880 (64” wide monster). Prints large posters, banners, etc.
As you can see, it is time for an upgrade...
New computer: iMac
New OS: OS 10.6.3 (Snow Leopard)
Processor Name: Intel Core i7
Processor Speed: 2.8 GHz
Number Of Processors: 1
Total Number Of Cores: 4
Memory: 16 GB
Software: Photoshop CS4
Hardware: Large format printer: Epson 11880
Situation: We hooked up everything and managed to print on the 11880 printer 2 times and printed two large format prints. On the third attempt, we encountered a serious problem...
Problem: After opening a file in Photoshop and sending it out for printing in the large format Epson printer, the file goes to the printer queue and stays there for 6 seconds, and then it disappears. It does not print. :-(
What we have done so far:
We made sure we downloaded the latest printer driver for this printer from Epson’s website.
The printer driver is correct. The computer talks to the printer and we are able to execute all the commands from the printer utilities panel. (i.e. check ink levels, clean heads, etc.)
And yes, the printer is okay, because we have been using it with the old G4 machine for about a year.
This problem got so frustrating, that we thought that something we transferred during the computer installation might be the culprit. So at one point we erased the hard drive on the new computer and reinstalled the operating system, and have not put any files from any old computers into this machine. The computer has nothing else in it. Except: The operating systems, and the Mac applications that come when the Mac comes out of the box. The only other program installed in it is Photoshop CS4 and the printer driver.
We were wondering if this was just a printing problem, period. So we added a small printer to the computer - and old Epson 2200 we have. We sent a file to this printer and there is not problem.
Perhaps, the file size might have been an issue? It does not matter. We can send a large 60 MB file to the printer or a small photograph measuring only 8 x 10, and these will linger in the queue for 6 seconds, and disappear never to be printed.
Temporary relief came when we got rid of Adobe Photoshop’s Preferences file. After getting rid of the file and allowing Photoshop to reconstruct it, we managed to print two large files on the printer. Then it failed again. Tried getting rid of the preferences again, and the trick did not work anymore. :-(
Another temporary relief came when we created another user in the computer. On the new user account it printed again a couple of times only to fail later.
And yes, the printer WILL print from other Mac programs. If for instance, we open a file on Preview, and send it to the printer and the file will be printed. And yes, we have managed to print very large files with this method.
In the last couple of days, we have spent 3 hours on the phone with the guys at Epson. They verified the driver and because the computer seems to be communicating with the printer and printing from other Mac applications, they suspected that the problem is with Adobe.
We called Adobe once, and spent 30 minutes with an Indian fellow who concluded that the problem was with how the computer handles the spooling. According to him, Photoshop sends the file to the computer and the computer seems to get rid of it. So he passed the buck and told us that the problem was with Apple.
We called Apple and spoke for 30 minutes with a friendly technician, who transferred us to a higher level techno-geek. I spent 1 more hour on the phone with Apple, and we tried everything. We went through Adobe’s knowledgebase and tried every suggested solution (see Adobe’s KB406452). It was with him that we found a temporary fix of removing the Preferences file, but the solution was short lived. He finally thought the problem was with Adobe as the printer is able to print from all applications EXCEPT Adobe Photoshop.
We called Adobe for the second time...and after waiting on hold from 1 entire hour, we got an Indian technician, that bless his heart, had a very thick accent and had no expertise, in my opinion. He was good at collecting data and he even made me share my computer screen so that he could troubleshoot the problem. After being constantly put on hold by him (because he had to consult with someone else), he passed the buck and said that it was Apple’s problem. I just told him that it was not as likely because all programs print EXCEPT Photoshop. After trying what I would consider a “hail Mary” of DELETING all the printers from my Library folder, and not replacing them, he recorded a case number for another Adobe technician to call us in a few days.
Because the above technician completely blew the Library, I just erased and reinstalled the OS. This time, I did not allow the OS to be updated - from 10.6.2 (that comes in the box), to 10.6.3. We tried printing using the 10.6.2 and had the same problem. :-(
Conclusion: I think it is a problem of Adobe CS4 not getting along with Apple’s new operating system. The Epson printer is doing fine, because it has been a product that has been in the market for almost 3 years. What is disappointing is that none of the companies wants to man up and say that it is a problem and that they are willing to work on it. Instead they pass the buck to the next company.
I can’t believe I am the only person experiencing this. Has anyone had this problem, and have you found a solution or workaround for it?

Dear Doyle, John and Gator Soup,
Thank you for your kind replies to my problem.
PS is assigned 70% RAM. In fact, I have never had so much RAM in my life. Files open at lightning fast speed! :-) We have never considered a RIP as we do not have an intense workload. In fact all the files we have tried to print print well on our old G4 with Tiger and Photoshop 7, which at the moment has saved our butt. However it would be nice to get the new faster machine with Photoshop CS4 to talk to the Epson 11880.
Yes, we are printing directly to the printer. We have hooked up the computer via a 6 ft USB cable to the unit.
The specs and pixel dimensions of a typical file we print are:
Type of file: tif (in this case it is an RGB file) // However, we avoid any color management from the computer or the printer when printing it at this time.
File size: 60 MB
Pixel size: 6796 x 3100
Print size: 34" x 16" @ 200 dpi
I have not tried saving it as a pdf yet. Will try that next.
I did go to the Console on the Mac though, and recorded its activity between 5:14 pm - 5:19 pm when I tried to print a file.
Remember, the symptoms are: We send a file to the printer...The file goes to the printer queue, and it lingers there for 6 seconds. The file then disappears.
Although there is a cryptic message of "invalid colorspace" in the log, I don't believe that the file is corrupt. First because we have tried several files, second because smaller versions of these can be printed in another Epson 2200 printer, and third because the large format images can still be printed using our old G4 machine with Tiger and Photoshop 7.
This might provide me with extra ammunition for when I call both Adobe and Apple on Monday. Apple has been quite good on customer support - particularly when they upgrade you to higher level geeks. ;-) Do you have any idea I what time I should call Adobe so that I can get people on the western hemisphere to answer the phone? It seems that after a certain time they start speaking with an Indian accent over there.
Enclosed, for whatever is worth, is the Console's log:
5/15/10 5:14:46 PM System Preferences[2947] Error loading /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: dlopen(/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types, 262): no suitable image found. Did find:
/Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types: no matching architecture in universal wrapper
5/15/10 5:14:46 PM [0x0-0xf00f0].com.apple.systempreferences[2947] System Preferences: OpenScripting.framework - scripting addition "/Library/ScriptingAdditions/Adobe Unit Types.osax" declares no loadable handlers.
5/15/10 5:14:46 PM System Preferences[2947] .scriptSuite warning for result type of command 'timedLoad' in suite 'SystemPreferences': the type NSNumber ('long') doesn't match the result Apple event code ('doub').
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4b00880: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14390: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14410: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Adobe Photoshop CS4(2991,0xa0818500) malloc: *** error for object 0x4e14490: Non-aligned pointer being freed (2)
5/15/10 5:17:06 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] *** set a breakpoint in malloc_error_break to debug
5/15/10 5:17:08 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] file://localhost/Applications/Adobe P
5/15/10 5:19:34 PM [0x0-0xf60f6].com.adobe.Photoshop[2991] Sat May 15 17:19:34 Norm-Nielsens-iMac.local Adobe Photoshop CS4[2991] <Error>: CGImageCreate: invalid image colorspace: NULL.

Can't Print to Epson Printers from Photoshop

Hey everyone - for some reason I am unable to print from Photoshop CS6 to two different Epson printers - an Epson 9800 and an Epson 7880. I have tried to print from three different computers (OS 10.6 and OS 10.8) and have also tried three different USB cables. Each time I get the same results - the computer acts like it sends the data to the printer, but the printer never prints anything. I am not getting any error messages. I am attepting to print a 3960x2160, 720 DPI RGB TIF image. I tried printing from Preview as a test but that didn't work either.
This is a new problem as I have been printing to these printers for years with no issues.
I have tried reinstalling drivers, turning the computer and printers on and off, cleared my caches and repaired permissions, but so far no luck.
However there is ONE situation in which I am able to print - if I save the image as PDF and print it from from Acrobat, specifically with "Acrobat Color Management" selected, it WILL print. If I try to print from Acrobat with "Printer Manages Colors" selected, it will not print.
This is really driving me mad and I would love to find a solution. Major thanks to anyone who can help!

Success! I have no idea what the issue here is but I tried printing a completely different file as a test, and lo, that file prints fine. The other file does not. Since the file I'm trying to print is a rasterized Illustrator file, I just rasterized it again so I'm working with a new file, and it prints! I am so pleased.

Cannot print to Adobe PDF from InDesign CS4 under Snow Leopard (10.6.2)

Hello All,
Hopefully the subject line says all. Running SL and CS4, and after manually deleting the "old" Adobe PDF 9.0 driver, I am unable to print to PDF — or select "Save As Adobe PDF" under the Mac OS print dialog. This is insanely frustrating on may levels, as this was once a 3-minute operation and now has stretched into two days of futile searching for a solution.
There is a "tech doc" somewhere out there that offers a "solution". But beware, as it has not worked for me. Once you manually search for and remove the Adobe PDF 9.0 driver, you are supposed to magically be able to select the "Save As Adobe PDF" option. This is not the case for me.
Am trying to print, once again, from InDesign CS4 (NOT via the Export command as that will not allow me to set page size, or print separations). There is no Adobe PDF driver there anymore and there is no option to print PDFs. Of course, I can rest easier with the knowledge that everything is easier now in SL.

For a long time I was printing out of InDesign CS4 to a PS file and Distilling to a PDF, either composite or separated. Then Snow Leopard came along and that workflow seemed no longer available. It seems some well meaning people didn't understand a professional DTP workflow.
I had to work between two Macs to create a project and then make separations.
Eventually I went back to the Adobe InDesign forums and folks insisted that a Adobe PDF 9 printer should be available in my print drivers.
On that suggestion I completely uninstalled Adobe Acrobat Pro 9 and then reinstalled it.
It worked, I had the PDF printer back and can now print to a postscript file and do separations as I always have.
(Another story is that Snow Leopard killed my Epson 2200 printer)
At one stage I did an update of Acrobat 9 and it caused me to lose the Adobe printer again. Going through the procedure again brought it back and this time after a Acrobat 9 update it stuck.
In my opinion somebody screwed up. It's not enough to be able to create PDFs out of Microsoft Word. There are people out here trying to make a living and need to be able to create print separations for some offset printers.

Printing from Photoshop CS4

I have Photshop CS4. I create a picture with a specific size in Photoshop (eample: 8.5" x 11"). I send it to the printer. In the printer box it also shows the correct print size. However when it prints it is only a small sample of the picture. An 8.5' x 11" picture from Photoshop, showing that size in the Image box and in the Photoshop print box, when sent to the printer shows at the correct size and prints it at 2-3/4" x 3-1/2". If i save the picture from Photoshop onto my desktop, then open it in Microsogt Office Picture Manager, then send it to the exact same printer, it is printed out at the correct size. I don't know why it will not print it to the correct size from Photoshop.

Printer is an HP Photosmart Premium. I believe I have the latest drivers. It
has to be something in Photoshop. When I print the same picture from any
other program it prints properly with this same printer. I just can't print
anything from Photoshop to its correct size.
Thank you for your email. Let me know if you can think of anything.
Sue DiGennaro
Ca. Portable Dance Floor Company
KEEPING YOU DANCING SINCE 1956
with the quality, reliability and durability of the products you have
trusted for over 50 years!
www.cpdfc.com

Can someone please tell me how to save an image from Photoshop CS4 as a RTL file?

I recently bought a VuTek Printer and I have to have a RTL file that is from Photoshop, does this have anything to do with PostScript?

Are you sure about that .RTL file extension?
All that I can find (quick search on Google), indicates that it is a Borland (software) RunTime Library file, in a TXT format.
Are there any details in the printer's manual about what it needs, with an explanation of the .RTL format?
Good luck,
Hunt

Cannot print from Photoshop cs4

In Photoshop CS4 when I select the HP 7310 printer, PS only provides the preferences for the "HP 7310 fax". When I go to print a file, the printed image is reduced to around 22% of its original size. I'm using a Windows 7 HP computer with all current drivers.
Any help would be appreciated.
Jim

This is probably a litle too late to help, but for those that are having similar problems... Photoshop seems to get confused with printer names that are similar and always places the "Fax" printer before your standard printer. When it prints to fax, it prints the images very small.
To resolve this problem, click "Start - Printer and Faxes" and right click on the Fax printer, selecting properties. At the top of the dialog box, you can rename this printer. I recommend simply adding the word "Fax" to the beginning of the name. This changes the name enough such that Photoshop no longer messes up.
Once you have made that change, you can enjoy printing from Photoshop on your HP printer without converting to JPG!

How do I stop automatic placement of files as a smart object in Photoshop CS4?

I have done numerous searches on the internet to find out how to stop Photoshop from placing files as a smart object. I followed the suggestion of going to Edit > Preferences > General to uncheck the "Place or Drag Raster Images as Smart Obejct" but that option does not appear in Photoshop CS4. Does anyone know how to deal with this issue in CS4?

This may sound strange, but to avoid the "Smart Object" designation, just stop "placing" the files. Either open them, or copy and paste them into Photoshop.
If you're just opening raster files in Photoshop, they come in as pixels - drag a newly opened raster file onto your target Photoshop file. If you're copy/pasting art from Illustrator, you can choose at the time whether it is a "Smart Object," or "Pixels." Sounds like you want pixels.

Scaling issue when printing to HP devices from InDesign CS4

I seem to have a recurring error printing from InDesign CS4 (OS X Leopard 10.5.8) to both my HP printers (C3180 & Officejet Pro 8500). When printing at 100% size, the artwork gets scaled up slightly. For example, creating a simple 5 x 5" box ends up coming out at 5.125 x 5.125" on the printed sheet (with no scaling turned on in the print dialogue).
I've not been able to find any support issues related to this on either HP or Adobe's site. I suspect it's s driver/postscript incompatability issue. The same artwork prints at the correct size when exporting to PDF and printing from Acrobat.
Curious if anyone else is experiencing the same problem.

A large percentage of problems we see related to printing seem to be with HP printers. Are you doing borderless or anything like that? What is the page size and scaling in the driver?

Why do my files print as a thumbmail from Photoshop CS4

Similar Messages

Maybe you are looking for