Why do my kids' email settings keep evaporating for iMessage and Facetime?
I have set them both up with their own email addresses for iMessage and Facetime on their iPod touches. Why does it keep erasing that information and showing "no addresses" in send and receive in settings? Very frustrating...they can't iMessage or Facetime...and they were able to before. Is this because of a system update thing????
I do not suspect it is due to updating.Could your kids just be deleting them?
To prevent deleting them go to Settings>General>Restrictions and set the Restrictions that prohibits changing accounts.
Similar Messages
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Im tryin to get my email verified for iMessage and FaceTime, but i don't received any emails. All info are correct (correct apple id and password). Though, i don't have any sim on my phone.
You can take a look at this support document for troubleshooting iMessage and FaceTime activation. If you have difficulty activating FaceTime or iMessage - Apple Support
I believe with the iPhone, you need to have a SIM installed, since the activation sends an international SMS to servers in the UK. Check to see what that support document states. -
Send and receive emails for iMessage and FaceTime
Hi everyone! I'm in a tough situation. On iMessage and FaceTime, I want to use a different send and receive email but it says next to the one I type in
Error: unable to verify email because it is already in use..... And it still has a check next to the email I don't want. Can someone plz reply
Soon!! HELPiOS: FaceTime is 'Unable to verify email because it is in use'
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Apple id for kids not logging in to imessage and facetime
I created a new apple id for my child and added it to my family sharing.
I have used the apple id to successfully login to icloud and the itunes store on the ipod.
But it keeps rejecting the same account for imessage and facetime - error message is to check my network connection.
Has anyone got a solution for this?
MarinaI had similar problem, and tried everything mentioned in the forums to fix it. Then, randomly, I tried to send an imessage from my iphone to my daughter (who ONLY has imessage through her email, and therefore NO cellular option to receive) and Bingo- a box popped up asking me to sign in to my Apple account. Then it worked fine for everyone. I don't know why it didn't think I was signed in, because I had signed in everywhere- but that was the fix.
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Please help me! This message keeps popping up and it won't go away. All of the forums I've been on haven't been any help.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Why does my iPad not give me the option to enter a phone number for iMessage or FaceTime?
I don't have the option to enter a phone number in iMessage or FaceTime on my iPad. I used to have that option, but it has disappeared.
Use an email address. You can get a gmail.com address just to use for FaceTime & Messages.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom -
I am unable to sign in to imessages and facetime. It keeps verifying my apple id. What do i do?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
Cheers, Tom -
Ok so I made a new apple account and it won't let me log in iMessage and FaceTime with it. But why?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Cheers, Tom -
ICloud email address can't be used for iMessage or FaceTime
When trying to add an @iCloud email address to the 'you can be reached at' list in iMessage/FaceTime I get an error message that says 'This email address cannot be used for iMessage'
The primary email address I use for iCloud, iMessage and FaceTime is not an iCloud email address - would this make a difference?Then it's probably an alias address. If you go to iCloud.com, launch Mail, click the gear icon on the lower left and choose preferences, then go to the accounts tab, you'll see your main address and any alias address you've created listed there (like the screenshot example below). You won't be able to use an alias for iMessage and FaceTime, you have to use your main @icloud.com email address or add another non-Apple email address that can be verified.
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I keep getting the message that my registry settings are missing for importing and burning cd's and dvd's. Why?
I've completely uninstalled iTunes per the support instructions and reinstalled. But I still get the error message each
time I click on the iTunes icon. I went into iTunes support and searched for registry settings and got an error message 404.
It was no help.Hey JWeaver208,
Thanks for the question, and great troubleshooting so far. If you continue to see this message after uninstalling and re-installing iTunes, you may need to install the device filter in the Windows registry, as outlined in this resource:
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299
Thanks,
Matt M. -
I changed my email address for my Apple ID. When I want to use iCloud my iPhone doesn't seem to recognize my new email it keeps asking for my password for my old email. I can't update the new address it keeps defaulting to my old one.
Hello TirEoghain,
Thanks for using Apple Support Communities.
First I would like you to try the instructions below to sign out of your iCloud account, and then sign in with your new Apple ID.
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Go to Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Delete Account, then tap Delete to confirm.
Tap “Keep on My [Device]” or “Delete from My [Device].” In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Take care,
Alex H. -
Why it is keep asking for Username and Password but i didn't use any username and password with my database. Please help me i m very frustrated right now please help anybody. I m new in this.,
Hi,
Please check below threads:
Crystal Report Layout asking for Login Info
SAP B1 ask for credentials to print or to preview Crystal Reports report -
I cannot retrieve my emails on my Mac Book Pro operating on 10.7.3 Icloud was already workingit keeps asking for password and when i put correct password in it keeps asking for it again and again. This has just started today
Though it's unlikely to be wrong if things were set up properly in the first place, as a check go to Mail Preferences>Accounts and check that the server setting for IMAP (incoming) is imap.mail.me.com (not just mail.me.com).
Your next step either way would be to go to System Preferences>iCloud and sign out, then sign back in again. (You can ignore warnings about data disappearing - your calendars etc. will disappear when you sign out but reappear when you sign back in). -
Outlook 2013 on Windows 8.1 keeps prompting for username and password.
Hi,
I have a HP Pavillion TouchSmart laptop with MS Windows 8.1 OS. I had installed MS Outlook 2013 Standard. This laptop is joined to the domain like many of my users, however, it keeps prompting for username and password. The emails are still able to send
and receive without any problem.
I have tried to check the connectivity, both cables and wireless are well connected.
I have tried to reinstall the Outlook 2013, but it still occurs.
Attempted to recreate profile but it still occurs.
For the configuration:
I have selected negotiate authentication, and have unchecked the box that states
"Always prompt for login credentials"
Please advise.
Thank you.Hi,
We can also follow this forum FAQ to troubleshoot this problem:
Why does Outlook keep prompting for password
http://social.technet.microsoft.com/Forums/en-US/bcd2d9c2-1a1b-4446-bf32-69fee8cdf11b/why-does-outlook-keep-prompting-for-password?forum=outlook
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Why my imessage and facetime doesnot send and receive by my phone number.
Why my imessage and facetime doesnot send and receive by my phone number.I have iphone4s,ios6 upgraded.
Settings > Messages > Send & Receive > You can be reached by iMessage at and Start new conversations from. If you never want an iMessage addressed to your registered iMessage email address or addresses, remove the email addresses below you can be reached by iMessage at and be sure to have your cell phone number selected for start new conversations from.
The same for FaceTime at Settings > FaceTime.
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