Why do my kids' email settings keep evaporating for iMessage and Facetime?

I have set them both up with their own email addresses for iMessage and Facetime on their iPod touches.  Why does it keep erasing that information and showing "no addresses" in send and receive in settings?  Very frustrating...they can't iMessage or Facetime...and they were able to before.  Is this because of a system update thing????

I do not suspect it is due to updating.Could your kids just be deleting them?
To prevent deleting them go to Settings>General>Restrictions and set the Restrictions that prohibits changing accounts.

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    Im tryin to get my email verified for iMessage and FaceTime, but i don't received any emails. All info are correct (correct apple id and password). Though, i don't have any sim on my phone.

    You can take a look at this support document for troubleshooting iMessage and FaceTime activation. If you have difficulty activating FaceTime or iMessage - Apple Support
    I believe with the iPhone, you need to have a SIM installed, since the activation sends an international SMS to servers in the UK. Check to see what that support document states.

  • Send and receive emails for iMessage and FaceTime

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  • TS3367 My iMessage and FaceTime keep saying "There was an error during activation." I've tried everything that these groups say but it keeps saying that. What do I do?

    Please help me! This message keeps popping up and it won't go away. All of the forums I've been on haven't been any help.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
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    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
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  • Why does my iPad not give me the option to enter a phone number for iMessage or FaceTime?

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    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
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    Troubleshooting FaceTime and iMessage activation
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    iOS: About Messages
    http://support.apple.com/kb/HT3529
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    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
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    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
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    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
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  • TS4268 I am unable to sign in to imessages and facetime. It keeps verifying my apple id. What do i do?

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    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
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    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
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  • Ok so I made a new apple account and it won't let me log in iMessage and FaceTime with it. But why?

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    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
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    iOS: About Messages
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    Set up iMessage
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    Troubleshooting Messages
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    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
     Cheers, Tom

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