Why do my songs and mps disappear with a exclamation mark when I click on them on ITunes?
I have ITunes downloaded to my PC. I also have an IPad and Ipod. Until recently I was able to play my Mp3s and whatever I had downloaded on ITunes from teleconferences and sync them without problem on both devices. Lately however, whenever I click on a song (on my PC ITunes) I immediately get an exclamation mark and a window that asks me if I want to "locate file" then the statement that song "original file cannot be located".
Many of these downloaded talks that have disappeared. (They were downloaded legally by the way by (saving link as.. and on ITune go to File, ad file to librairy. I have had them for 2 or 3 years and don't understand why they are rendered unusable all of a sudden. Can someone help me?
Thank you.
There are a number of ways that the files could have been moved, or that could trigger iTunes into looking in the wrong place. Select a broken track, press CTRL+I to Get Info, click No when asked to locate the file and look at the location on the summary tab. Where is the relevant file really located. If you post back both paths I may have a simple solution, otherwise I have a script that can usually find the "missing" files and reconnect iTunes to them.
tt2
Similar Messages
-
In my iPhoto the thumbnails are all present but when I click on them the bigger picture is not visible and I can see a triangle with an exclamation mark in it. Has anyone got any suggestions?
That means iPhoto has lost the link to the original file.
What version of iPhoto?
Are you running a Managed or a Referenced Library?
(A Managed Library, is the default setting, and iPhoto copies files into the iPhoto Library when Importing. The files are then stored in the Library package
A Referenced Library is when iPhoto is NOT copying the files into the iPhoto Library when importing because you made a change at iPhoto -> Preferences -> Advanced. (You unchecked the option to copy files into the Library on import) The files are then stored where ever you put them and not in the Library package. In this scenario you are responsible for the File Management.)
Have you used any apps to "clean" or "tune up" your Mac recently?
Have you deleted any images from 'All My Files' or 'All My Photos'? -
Pictures turn to black and white exclamation marks when i click on them!
Could someone please help me! My iphoto randomly deleted all of my photos from it's library, and i have spent ages re-importing them. now when i click on a picture to view it in large it changes to a large, blurry exclamation mark within a second! What is going on?!
Welcome to the Apple Discussions.
The ! or ? turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
My guess is that what has happened here is that your database has been damaged and the re-importing effort hasn’t worked because you’ve been importing to the same damaged DB.
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library (Right Click -> Show Package Contents) allowing it to overwrite the damaged file.
2. Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 08* library:
Note this will give you a working library with the same Events and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
In the iPhoto Preferences -> Events Uncheck the box at 'Imported Items from the Finder'
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library (Right Click -> Show Package Contents) on your desktop and find the Originals folder. From the Originals folder drag the individual Event Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.
Regards
TD -
When I manually upload new music onto my iPhone 5 it causes existing music to no longer be playable and a circle with an exclamation mark to appear next to it. Or that it won't upload at all, the song is in grey with a dotted circle next to it. This is incredibly frustrating; especially as I have 1.9GB free on my phone.. why is that?
Try this procedure; it has worked for many people.
Un-sync all your music to remove it from the device, then restart (hold down the home button along with the sleep/wake button until you see the apple, then let go). Now re-sync your music. -
Since Nov update about a third of my songs have a circle with an exclamation mark inside the circle. These songs will not play on my computer. Message says "The song .... could not be used because the original file could not be found. Would you like to locate it?" I have reloaded these back onto itunes with my own CD collection. They work for a short while, then the same thing happens. I don't know what is causing this or how to fix it.
I finally resolved my problem after spending way too much time on it. I simply handed my 160GB iPod to my husband to put his fav Stones & Beatles songs on and I went back to my 80GB Microsoft Zune which has never disappointed me.
After spending so much time trying to figure this out I did finally take it back to Apple Store who performed a diagnostic and found there was a problem with the device. They replaced it with a refurbished one which has similar issues. All I wanted to do was listen to my music. Was that too much to ask? So I am happy to be free of this problematic device. No more Apple for me!! -
Are the older "Protected AAC files" that I have replaced with the unprotected version when I re-download them using Itunes Match?
Additionally, when trouble shooting, and you disable iTunes Match on an iOS device you cannot simply re-enable it immediately. You must launch the Music app and let the content clear out before re-enabling the service.
-
Why do i see a yield symbol with an exclamation mark in final cut pro 7.
Why when editing in Final Cut Pro 7 do I see a yellow triangle with an exclamation mark in it when stopped. I sometimes see a gree check mark and am wondering the differnce and how to adjust?
Because you have the View set to display a warning for excess chroma. You can turn that off by going to the menu View > Range Check > Off.
MtD -
When I click on Yahoo in FF, the page is slow to load. When it does, the e-mail is even slower to load. When it does load and I click on an e-mail, the e-mail does not open. Any suggestions? If I delete FF and reinstall it, will I lose all the information in FF (e.g. Book marks or preferences)? Thanks in advance for your help.
HI afirst,
Just in case [[Back up and restore information in Firefox profiles]], but before that you can clear the cache for a specific site in the about:permissions page.
Select Yahoo mail on this page and forget the site. This will remove cookies and active logins for mail. Please then restart Firefox and relogin to Yahoo mail.
If there are any other questions, happy to help. -
guys, my itunes songs and folders disappeared? it's as if i went to itunes for the 1st time ever. i had 3,400 songs! No longer there!?!?!?!? PLEASE HELP!!!
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2 -
iTunes has recently began corrupting my Music and some of the Podcasts. An exclamation mark appears at a random selection of songs - about a thoussanad of them - and they will not play as iTunes says that it cannot locate the file. This also has happened on a number of Podcasts. Any one else encountered this?
This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, if you are running Windows (you've posted in iTunes for Windows, but your sig mentions Mac OS X...), and as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes.
tt2 -
guys, my itunes songs and folders disappeared? it's as if i went to itunes for the 1st time ever. i had 3,400 songs! No longer there!?!?!?!? PLEASE HELP!!!
Um... this is an Xserve forum. Kindly transfer to the appropriate forum.
-
When you get a apple receipt for itunes songs and you paid with a itunes gift card do they charge you or give you store credit what's store credit is it good or bad or does it charge you if you have a free account with no credit cards at all is it bad?
iTunes credits are, for example, if you download a song from the store and it's found to be corrupt - if the track can't be fixed then iTunes support will tend to give you a song credit for a free download.
When you purchase music from the store then any credits that you have will be used first, then any balance that you have (e.g. from iTunes gift cards or allowances), and any remaining amount will be taken from your credit card. -
I can't get my music to play in my itunes. It comes with a exclamation mark next to the song numbers and says that the original songs can't be played cause cant find the file. How do I get the songs back? (I found the files
You get exclamation marks or dead tracks because iTunes can’t find the file. This can happen for a number of reasons:
The song file or a folder in its path was renamed
The song file or the folder it is in has been moved
The song file has been deleted
The device containing the song files e.g. external drive is not accessible or the drive letter has changed.
If you use an external drive, a change in drive letter is a common cause and you need to change it back.
AS a way of working out what has happened, right click on a track and select the summary tab (you will have to go past an error message). The summary tab will tell you where iTunes thinks the track is located. How does that compare with where the track actually is?
The xml library file is not used by iTunes, it is created to allow other programs to access the library. You can recreate the iTl file from the xml file, but there is no point if the location of the files is wrong.
There is a simple way of getting you music back in iTunes, but it loses all playlists counts and rating. To do this drag iTunes library.itl and iTunes Library.xml to your desktop. Then open iTunes and an empty library is created. Add you iTunes Media folder to it.
If you can't work out what went wrong and how to fix it, you may have to do this. -
Why won't 'Address and Search' from 'Customize Toolbar' box 'stick' when I drag it to my toolbar? I ran updates last night, and my Google searchbox disappeared and I can't get it back.
Safari 6 ?
URL address bar and Google search field are combined together in Safari 6.
Apple calls it Smart Search field.
There is no way to separate them. -
How do I get albums and songs I have purchased back on my devices? They show up in my purchased list but when I click on them a little circle shows up with an x in it and it won't let me do anything with it. Any guidance would be greatly appreciated.
The Get Info. fields show up gray if the files is locked and iTunes knows it can't edit the file. Make sure the files are not marked as read only and, if necessary grant both your account and system full access to all files and subfolders of your media folder.
You can set Part of a Compilation for multiple tracks from the Options tab of Get Info.
See Grouping tracks into albums for tips on getting iTunes organized.
tt2
Maybe you are looking for
-
We have a solid workhorse at our Publishing firm that our editor does not want to get rid of. So to get the 'blood out of the stone' I need to max it out as possible. 1. Where is the best and affordable place to get memory for an iMac 233MHz? 2. Wher
-
Hi. So, I just opened my screen after coming home from a trip and there is a blue line running down my screen that does no go away even when restarting. It even appears on the apple logo bootup screen. It changes colors depending on what is on the sc
-
LabVIEW programmer needed for full time position, Orange County CA
Anaheim CA 92801 [email protected] Job Title: Project Manager Job Type: Permanent Job Location: Anaheim CA Main hardware expertise required: Compact DAQ/RIO (cDAQ,cRIO), Enclosures, Cabling, Other (please comment) Main software expertise required:
-
Getting images into iPhoto photo stream. how?
I've imported an image from my desktop to iPhoto. i try to drag it to photo stream from the last import or events windows but photo stream won't accept it. how do i get it in there?
-
Hi all While doing MIGO I enter the text in text tab but when i go to transaction MB51 the text column is blank it does not Show anything. This happened when we updated our version to ECC 6.0 Thanks in advance Yam