Why do my videos error when downloaded to my computer?

Every time I download my photos and videos from my phone to my computer my videos show error messages. How can I fix this?

What are the error messages?
Do you have quicktime installed on the computer?
x

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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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Why do my videos error when downloaded to my computer?

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